Windows 8 and 8.1 Forums

unknown error

  1. #1

    Posts : 1
    7 ultimate

    unknown error

    hi folks

    week ago i have buyed a pc, so fine, it works kinda good(games) but unstable at simple tasks ect..

    personally i think ram,. but i can't read the bsod dump file

    i attached the latest dump file from today - 061014-26925-01.dmp

    sorry for my english, i'm from holland

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Please couldyou post your dumpfiles according to these instructions here .
    Please use option one and use Grab all.

      My System SpecsSystem Spec

  3. #3

    Posts : 1,875
    Windows 10 Pro Prieview x64

    You would be better off posting on 7 forums as you are running Windows 7 - the information above is still required there. The same tool is used to gather all the required information.

    Your problem is with win32k.sys so you could try making sure you have all updates installed but without the other information there is not much to say.

    You could look at this thread also BSOD win32k.sys - Windows 7 Help Forums
      My System SpecsSystem Spec

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