Windows 8 and 8.1 Forums

screen flashed green, event viewer says explorer crash

  1. #1

    screen flashed green, event viewer says explorer crash

    so..I'm at a loss as to how to explain this one.

    heres the log from event viewer:

    Log Name: Application
    Source: Application Error
    Date: 6/2/2014 1:20:44 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Raider
    Faulting application name: Explorer.EXE, version: 6.2.9200.16384, time stamp: 0x50107dbc
    Faulting module name: Windows.Media.Streaming.dll, version: 12.0.9200.16384, time stamp: 0x50108a87
    Exception code: 0xc0000005
    Fault offset: 0x000000000004c899
    Faulting process id: 0x1110
    Faulting application start time: 0x01cf7dbd20f8ffc0
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\System32\Windows.Media.Streaming.dll
    Report Id: a4d7c8f0-ea15-11e3-be87-a41731cfe2e0
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2014-06-02T05:20:44.000000000Z" />
    <Security />


    thats the end of the log, can anyone shed some light on this?
    I just got this computer back from servicing...

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi xraiderv ^_^ ,

    This is a thread related to BSOD Debugging, so you would be getting better help in the General Support section but I can try to help you out.

    Visit this link :- Windows 8 DLL File Information - Windows.Media.Streaming.dll

    It will give you the list of components required for this DLL to work properly. Please follow this guide to verify the Windows Files and see if the problem gets sorted or not :-

    How To Use SFC Scannow to Repair Windows System Files
      My System SpecsSystem Spec

  3. #3

    thanks for the assist.
      My System SpecsSystem Spec

screen flashed green, event viewer says explorer crash

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