BSOD issues ntoskrnl.exe+14dca0

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turnbot

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Like the title says, I have been having numerous BSOD issues, whether the system sits idle or running games such as Dota 2. Looks like bug check code 0x000000109 is the most common with random other codes thrown in. Any help or input would be greatly appreciated. Hope I included everything needed! Thank you in advance.

Edit: Just downloaded whocrashed after searching around this site, this looks to be the most common error it identified;


This was probably caused by the following module: tcpip.sys (0xFFFFF80000D81BBC)
Bugcheck code: 0x109 (0xA3A01F589628B504, 0xB3B72BDEE8A82A7F, 0xFFFFF80000D81BBC, 0x1)
Error: CRITICAL_STRUCTURE_CORRUPTION
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
 

My Computer

System One

  • OS
    Windows 8.1
Sorry for thedelay in responding. There just aren't that many people who do BSOD analysis,so at times we get a bit overwhelmed!


Only 54 Windows updates installed ensure that you haveALL Windows Updates. Most Windows 8.1 system have around 55 or more updates onaverage). Please also install the windows 8.1 update 1. (KB 2919355 ). This Windows 8.1 Update and Windows RT 8.1Update also include security and performance updates, and they must beinstalled for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1.

In many of your dumpfiles are references to memory corruption.
Please check your memory with memtest 86+.

Tutorial Memtest86+ and download
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


i found 4 different timestamps of
NTIOLib_X64_fffff800035a6000 fffff800`035a6000 fffff800`035ad000 Wed Oct 20 08:45:49 2010 (4cbe901d) 00005cd1 NTIOLib_X64.sys
NTIOLib_X64_fffff8000359f000 fffff800`0359f000 fffff800`035a6000 Fri Oct 26 03:46:44 2012 (5089eb84) 0000f468 NTIOLib_X64.sys
NTIOLib_X64 fffff800`03581000 fffff800`03588000 Fri Nov 09 02:43:52 2012 (509c5fd8) 0001170e NTIOLib_X64.sys
NTIOLib_X64_fffff80003588000 fffff800`03588000 fffff800`0358f000 Thu Oct 25 12:27:58 2012 (5089142e) 00008550 NTIOLib_X64.sys .
These drivers belong to MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5. Please uninstall .

There are also many old drivers related to Symentec/norton from 2013.
SYMEVENT64x86 fffff800`04885000 fffff800`048bd000 Sat Jul 27 04:26:58 2013 (51f32ff2) 000374a3 SYMEVENT64x86.SYS
SRTSPX64 fffff800`048bd000 fffff800`048d2000 Sat Jul 27 04:45:06 2013 (51f33432) 000124ee SRTSPX64.SYS
Ironx64 fffff800`04b8d000 fffff800`04bcf000 Tue Jul 30 02:59:35 2013 (51f70ff7) 0004736c Ironx64.SYS
SYMDS64 fffff800`03400000 fffff800`0347e000 Wed Jul 31 01:29:08 2013 (51f84c44) 0007e52f SYMDS64.SYS

Did you uninstall a older Norton application as you have also some symentec/Norton drivers from 2014.
Did you use the Norton removal tool to remove all traces of this older program.







 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Thanks for the response! I started following your steps, began with the windows updater. Shows two updates, one is the KB 2919355. I have ran the installer multiple times; each time it will get to 21% and fail. I've rebooted and tried again but each time I try to install it fails. Not sure what action to take there. I am currently running the memtest, and will post back with results as soon as I receive them. As far as Norton, to be honest I didn't really know it was on here. I just ran the uninstaller, so hopefully that will be completely removed. Thanks again for your help!
 

My Computer

System One

  • OS
    Windows 8.1
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