Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.
The lone dump file that was uploaded points to dxgkrnl.sys (the DirectX Graphics Kernel).
This was a STOP 0x7A error. More info on that here:
BSOD Index
Please note the "Usual Causes" section:
Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack
This can be either a hardware problem or a software problem.
Please start by running these free hardware diagnostics:
Hardware Diagnostics
Please let us know the results of the test(s).
Please note that the memory dump shows an error with the disk hardware (highlighted in
RED in the Analysis below). Please run the hard drive diagnostics first.
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program,
then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012):
DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:
Disk-Tools.com
Manual procedure here:
Registry and SPTD problems | DAEMON Pro Help
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
Don't worry if you can't find an update for this one - just let us know:
LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
afcdp.sys Wed Jul 20 10:46:03 2011 (4E26EA2B)
Acronis File Level CDP Kernel Helper
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
Don't worry if you can't find an update for this one - just let us know:
PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.
If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:
Driver Verifier Settings
Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue May 27 08:31:47.987 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-8078-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]1 days 1:11:38.769[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!DxgkSqmCreateDwordStreamEntry+427 )[/B]
BugCheck [B]7A, {fffff6e000eb1bb8, ffffffffc000000e, a013e880, ffffc001d6377000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments:
Arg1: fffff6e000eb1bb8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000000a013e880, current process (virtual address for lock type 3, or PTE)
Arg4: ffffc001d6377000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
[B][COLOR=#ff0000]DISK_HARDWARE_ERROR: There was error with disk hardware
[/COLOR][/B]BUGCHECK_STR: 0x7a_c000000e
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: [B]0x7a_c000000e_dxgkrnl!DxgkSqmCreateDwordStreamEntry[/B]
CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: [B]2395[/B]
BIOS Version 6BCN34WW(V1.05)
BIOS Release Date 11/29/2012
Manufacturer LENOVO
Product Name 9541
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue May 27 08:31:47.987 2014 (UTC - 4:00)**************************
[COLOR=RED][B]LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)[/B][/COLOR]
[COLOR=RED][B]afcdp.sys Wed Jul 20 10:46:03 2011 (4E26EA2B)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
GEARAspiWDM.sys Thu May 3 15:56:17 2012 (4FA2E2E1)
AcpiVpc.sys Mon May 14 21:18:53 2012 (4FB1AEFD)
jmcr.sys Mon Jul 30 22:57:46 2012 (501749AA)
dfx11_1x64.sys Tue Aug 28 15:10:34 2012 (503D17AA)
iaStorA.sys Sat Sep 1 21:01:24 2012 (5042AFE4)
dump_iaStorA.sys Sat Sep 1 21:01:24 2012 (5042AFE4)
hiber_iaStorA.sys Sat Sep 1 21:01:24 2012 (5042AFE4)
rtsuvc.sys Wed Oct 17 03:34:30 2012 (507E5F86)
SynTP.sys Fri Nov 30 02:38:37 2012 (50B8627D)
Smb_driver_Intel.sys Fri Nov 30 02:40:22 2012 (50B862E6)
DUMETR64.SYS Fri Mar 1 14:37:29 2013 (51310379)
tib.sys Wed Mar 20 05:00:38 2013 (51497AB6)
iBtFltCoex.sys Thu Apr 18 10:17:24 2013 (51700074)
btmaux.sys Tue Apr 23 07:28:02 2013 (51767042)
fltsrv.sys Mon May 13 05:40:09 2013 (5190B4F9)
L1C63x64.sys Tue Jul 16 02:56:31 2013 (51E4EE9F)
AMPPAL.sys Mon Jul 29 06:59:17 2013 (51F64B05)
snapman.sys Wed Aug 14 08:17:26 2013 (520B7556)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
tap0901.sys Thu Aug 22 08:40:01 2013 (521606A1)
btmhsf.sys Thu Sep 5 08:12:49 2013 (52287541)
TeeDriverx64.sys Wed Nov 27 12:56:32 2013 (52963250)
nvhda64v.sys Thu Nov 28 08:38:09 2013 (52974741)
nvvad64v.sys Fri Dec 27 11:41:28 2013 (52BDADB8)
RTKVHD64.sys Mon Feb 24 10:43:38 2014 (530B68AA)
NETwew00.sys Tue Feb 25 08:04:56 2014 (530C94F8)
nvlddmkm.sys Tue Mar 4 06:07:52 2014 (5315B408)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
dfx11_1x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. It's most likely related to FXSound/Power Technology's DFX Audio Enhancer
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
hiber_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Don't worry about this one - it's updated when you update iaStorA.sys - which isn't needed in this case.
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=DUMETR64.SYS
http://www.carrona.org/drivers/driver.php?id=tib.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=NETwew00.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys