BSOD when capturing gameplay w/ Shadowplay/Bandicam/Fraps

Keen · May 25, 2014

Hi, I just got my new laptop, it came without an OS, so I installed Windows 8.1 Pro.

I've only got BSOD so far when:
-Recording Counter-Strike Source with either NVIDIA Shadowplay, Fraps or Bandicam. It happens allmost instantly after starting recording (about 15-30 seconds).
.Just playing Asphalt 8: Airborne (from the store). One time I got BSOD almost instantly, another time I played for a couple of minutes before I exited the game myself.

I did not get BSOD when:
-Playing Counter-Strike Source and using Skype (and not recording).
-Recording Arma 3 (recorded for 1 hour).

These are the erros I've been able to capture (when playing CSS and recording):
BUGCODE_USB_DRIVER
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
KERNEL_SECURITY_CHECK_FAILURE
PFN_LIST_CORRUPT
KMODE_EXEPTION_NOT_HANDLED (win32k.sys)
KMODE_EXEPTION_NOT_HANDLED
MEMORY_MANAGEMENT

And I also did ran Memtest86+ twice: http://i.imgur.com/ggwAofQ.jpg.

I don't understand how I messed up and posted in the wrong section, even when I read how to post a BSOD thread. Sorry about that, I feel incompetent.

The archives are from dm log collector and SF_Diagnostic_Tool

usasma · May 26, 2014

It seems that you have reinstalled Windows - that has deleted all the old memory dumps.
As such, we only have one to work with.
FYI - differing errors (such as those in your post) are typically due to hardware.
So please start with these free hardware diagnostics: Hardware Diagnostics
Please let us know the results of the diagnostic tests.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Also update your Killer Ethernet driver (Driver Reference Table - e22w7x64.sys) as it dates from before Win8.1 was released.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun May 25 05:59:39.087 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-12343-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 15:51:34.745[/B]
Probably caused by :[B]win32k.sys ( win32k!EngModifySurface+1b64d )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff960002fbfd9, 1, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff960002fbfd9, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_W
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x1E_c0000005_W_win32k!EngModifySurface[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun May 25 05:59:39.087 2014 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
[COLOR=RED][B]tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
e22w7x64.sys                Wed Dec  5 11:43:48 2012 (50BF79C4)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
btmaux.sys                  Wed Nov  6 23:24:38 2013 (527B1606)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
btmhsf.sys                  Tue Dec 10 15:20:57 2013 (52A777A9)
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
RtsPer.sys                  Fri Jan  3 03:32:36 2014 (52C675A4)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
nvkflt.sys                  Tue Mar  4 06:12:10 2014 (5315B50A)
igdkmd64.sys                Fri Mar  7 11:08:56 2014 (5319EF18)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
ibtusb.sys                  Fri Mar 21 18:34:00 2014 (532CBE58)
NETwbw02.sys                Wed Apr 16 16:57:48 2014 (534EEECC)
RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
[/font]

Keen · May 26, 2014

Thanks for the reply! I really appreciate it

I will update the drivers and run some more tests and come back with results after that.

Keen · May 27, 2014

Got some more bluescreens today, one when no game was running.
REFERENCE_BY_POINTER

And another after 5 seconds of recording with bandicam.
IRQL_NOT_LESS_OR_EQUAL

For some reason I weren't able to boot from MemTest on the same USB-stick I installed Windows 8 from. Is v4.10 fine? (I burned it on cd a few years ago when I had some issues on my desktop). Gonna let it run throug the night again and see what results it brings. And maybe swap the RAM as stated on your website.
I just installed and tried Windows 7 again, and I still get bluescreens. Now I even got it when playing Minecraft (ftb Monster modpack) without recording.
Got these on Windows 7
SYSTEM_SERVICE_EXEPTION (When recording CSS)
IRQL_NOT_LESS_OR_EQUAL (Minecraft and not recording)

I'll do some more tests tomorrow, i'm a bit tired now.

usasma · May 28, 2014

Running the older MemTest will probably work - but I'm no expert with it.
Luckily the Prime95 test will check RAM along with the CPU cache and the memory controller

You will have to be very careful when viewing the results of the dump analysis.
Be sure to check if the analysis points to the Win7 or Win8 system.

Win7:

Only 169 Windows Updates installed. Most systems have approx 200 or more (I haven't checked this in a long, long time). Please visit Windows Update and get ALL available updates (it may take several trips to get them all). The point here is that you should check for updates - don't be concerned about the actual number.

Them MSINFO32.nfo file is corrupted, please do this (if Win7 is still installed):

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Tue May 27 15:23:55.171 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-6895-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime:[B]0 days 0:26:22.983[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeReleaseMutant+972 )[/B]
BugCheck [B]A, {1000000000, 2, 0, fffff80002c916a2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000001000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c916a2, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 27 14:56:36.630 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-8720-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime:[B]0 days 0:08:03.331[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!NtSetInformationThread+5571 )[/B]
BugCheck [B]3B, {c0000005, fffff80002f52c51, fffff8800cde59f0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002f52c51, Address of the instruction which caused the bugcheck
Arg3: fffff8800cde59f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]WRONG_SYMBOLS[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Tue May 27 15:23:55.171 2014 (UTC - 4:00)**************************
[COLOR=RED][B]hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
dump_iaStorA.sys            Mon Mar 18 19:36:36 2013 (5147A504)
iaStorA.sys                 Mon Mar 18 19:36:36 2013 (5147A504)
iaStorF.sys                 Mon Mar 18 19:36:37 2013 (5147A505)
RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
NETwsw02.sys                Mon Oct 14 06:55:01 2013 (525BCD85)
RtsPer.sys                  Fri Jan  3 03:32:36 2014 (52C675A4)
MpFilter.sys                Tue Jan 14 18:55:38 2014 (52D5CE7A)
igdkmd64.sys                Fri Mar  7 11:08:56 2014 (5319EF18)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
nvkflt.sys                  Mon May 19 18:58:49 2014 (537A8CA9)
nvpciflt.sys                Mon May 19 19:00:22 2014 (537A8D06)
nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
[/font]

usasma · May 28, 2014

Win8.1:

Still looks like hardware to me - please continue with the hardware diagnostics:

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Tue May 27 11:55:06.786 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-12562-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:18:24.445[/B]
Probably caused by :[B]win32k.sys ( win32k!memset+45a9 )[/B]
BugCheck [B]3B, {c0000005, fffff9600008e3a9, ffffd001e0451960, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600008e3a9, Address of the instruction which caused the bugcheck
Arg3: ffffd001e0451960, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!memset[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 27 11:35:32.412 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-12093-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:34:59.070[/B]
Probably caused by :[B]win32k.sys ( win32k!EngModifySurface+d927 )[/B]
BugCheck [B]A, {fffff802bd5ccd48, 2, 0, fffff802ad2b6996}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: fffff802bd5ccd48, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802ad2b6996, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Xpadder.exe
FAILURE_BUCKET_ID: [B]AV_win32k!EngModifySurface[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 27 10:41:51.605 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-12937-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 1:15:26.266[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+2873a )[/B]
BugCheck [B]18, {0, ffffe001758b9500, 10, 8000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000018]REFERENCE_BY_POINTER (18)[/url]
Arguments: 
Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
Arg2: ffffe001758b9500, Object whose reference count is being lowered
Arg3: 0000000000000010, Reserved
Arg4: 0000000000008000, Reserved
    The reference count of an object is illegal for the current state of the object.
    Each time a driver uses a pointer to an object the driver calls a kernel routine
    to increment the reference count of the object. When the driver is done with the
    pointer the driver calls another kernel routine to decrement the reference count.
    Drivers must match calls to the increment and decrement routines. This bugcheck
    can occur because an object's reference count goes to zero while there are still
    open handles to the object, in which case the fourth parameter indicates the number
    of opened handles. It may also occur when the object?s reference count drops below zero
    whether or not there are open handles to the object, and in that case the fourth parameter
    contains the actual value of the pointer references count.
BUGCHECK_STR:  0x18
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Xpadder.exe
FAILURE_BUCKET_ID: [B]0x18_nt!_??_::NNGAKEGL::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 17:42:53.075 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-11109-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 3:06:15.733[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8036dfd626a, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8036dfd626a, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!SwapContext_PatchXRstor[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 14:35:42.947 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-11515-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:04:16.605[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2cfb1 )[/B]
BugCheck [B]1A, {5003, fffff58010804000, 10a1f, 10a1d012143e}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff58010804000
Arg3: 0000000000010a1f
Arg4: 000010a1d012143e
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  hl2.exe
FAILURE_BUCKET_ID: [B]0x1a_5003_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 14:18:53.426 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-11609-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 2:07:36.085[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3a897 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff80098978c29, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80098978c29, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  hl2.exe
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 05:59:39.087 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-12343-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 15:51:34.745[/B]
Probably caused by :[B]win32k.sys ( win32k!EngModifySurface+1b64d )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff960002fbfd9, 1, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff960002fbfd9, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_W
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x1E_c0000005_W_win32k!EngModifySurface[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  E16F4IG6.70C
  BIOS Release Date             07/22/2013
  Manufacturer                   
  Product Name                  GT60 2OC/2OD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Tue May 27 11:55:06.786 2014 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
[COLOR=RED][B]tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
e22w8x64.sys                Mon Dec  3 10:42:37 2012 (50BCC86D)
RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
btmaux.sys                  Wed Nov  6 23:24:38 2013 (527B1606)
btmhsf.sys                  Tue Dec 10 15:20:57 2013 (52A777A9)
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
RtsPer.sys                  Fri Jan  3 03:32:36 2014 (52C675A4)
igdkmd64.sys                Fri Mar  7 11:08:56 2014 (5319EF18)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
ibtusb.sys                  Fri Mar 21 18:34:00 2014 (532CBE58)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
NETwbw02.sys                Wed Apr 16 16:57:48 2014 (534EEECC)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
nvkflt.sys                  Mon May 19 18:58:49 2014 (537A8CA9)
nvpciflt.sys                Mon May 19 19:00:22 2014 (537A8D06)
nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 17:42:53.075 2014 (UTC - 4:00)**************************
nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
nvkflt.sys                  Tue Mar  4 06:12:10 2014 (5315B50A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 14:35:42.947 2014 (UTC - 4:00)**************************
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 14:18:53.426 2014 (UTC - 4:00)**************************
e22w7x64.sys                Wed Dec  5 11:43:48 2012 (50BF79C4)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 05:59:39.087 2014 (UTC - 4:00)**************************
RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
[/font]

Keen · May 28, 2014

[May 28 15:20] Worker starting
[May 28 15:20] Setting affinity to run worker on logical CPU #8
[May 28 15:20] Beginning a continuous self-test to check your computer.
[May 28 15:20] Please read stress.txt. Choose Test/Stop to end this test.
[May 28 15:20] Test 1, 9000 Lucas-Lehmer iterations of M8716289 using AVX FFT length 448K, Pass1=448, Pass2=1K.
[May 28 15:21] Test 2, 9000 Lucas-Lehmer iterations of M8716287 using AVX FFT length 448K, Pass1=448, Pass2=1K.
[May 28 15:21] FATAL ERROR: Rounding was 0.5, expected less than 0.4
[May 28 15:21] Hardware failure detected, consult stress.txt file.
[May 28 15:21] Torture Test completed 1 tests in 1 minutes - 1 errors, 0 warnings.
[May 28 15:21] Worker stopped.

http://i.imgur.com/tRjQBor.png

I think I might send the laptop back to where i ordered it from. I sent them an email, waiting for respons. Thanks for the help anyway.

usasma · May 28, 2014

Fatal errors in Prime95 usually indicate issues w/RAM, CPU Cache, or memory controller.
RAM is most likely if you're running the Blend test.

Try running the MemTest86+ bootable test
Or, try testing the sticks individually (if it won't void your warranty).

Keen · Jun 22, 2014

Just wanted to say that I got my laptop back, and it was the RAM that was the problem. They replaced it, and now it works fine

usasma · Jun 22, 2014

That's great! Thanks for letting us know!

BSOD when capturing gameplay w/ Shadowplay/Bandicam/Fraps

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