Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.
If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.
If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.
Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2
Could you please translate what the messages say?Lenovo PM Device ACPI\IBM0068\5&2890D699&0 使用 VxD 加载器失败。
Ricoh PCIe SD/MMC Host Controller PCI\VEN_1180&DEV_E822&SUBSYS_213317AA&REV_01\4&1BBE3D15&0&00E7 该设备未正常工作,因为 Windows 无法加载该设备所需的驱动程序。
Lenovo PM Device ACPI\IBM0068\5&2890D699&0 使用 VxD 加载器失败。
Ricoh PCIe SD/MMC Host Controller PCI\VEN_1180&DEV_E822&SUBSYS_213317AA&REV_01\4&1BBE3D15&0&00E7 该设备未正常工作,因为 Windows 无法加载该设备所需的驱动程序。
Please uninstall the KGMusic program.Access to D:\Program Files\KGMusic\KGService.exe has been restricted by your Administrator by location with policy rule {89606e04-c16e-4c54-9ce4-7f3d7b569c84} placed on path KGService.exe.
The device is not working properly,Because Windows can not load the drivers required for this device.Lenovo PM Device ACPI\IBM0068\5&2890D699&0 使用 VxD 加载器失败。
Ricoh PCIe SD/MMC Host Controller PCI\VEN_1180&DEV_E822&SUBSYS_213317AA&REV_01\4&1BBE3D15&0&00E7 该设备未正常工作,因为 Windows 无法加载该设备所需的驱动程序。
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).