Windows 8 and 8.1 Forums


  1. #1



      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    The latest dumpfile mentioned FAILURE_BUCKET_ID: 0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM::_string_ and ADDITIONAL_DEBUG_TEXT: Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly

    This points to your Eltima Software USB to Ethernet Connector Driver which have a outdated driver from 2007.
    Please update to a windows 8/8.1 compatible version, if not avaliable please remove this program.
    vuhub fffff800`800ac000 fffff800`800bb000 Fri Nov 16 16:31:13 2007 (473db7c1) 0000c82f vuhub.sys
    Driver Description: Eltima Software USB to Ethernet Connector Driver
    Driver Update Site: USB Network Gate for Windows/Linux | Eltima Software ? Knowledge Base

    Please also update all your drivers to the latest windows 8.1 drivers from here Drivers and software - Lenovo G400s Notebook


    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck C000021A, {ffffc00117dd59c0, 0, 0, 0}
    ----- ETW minidump data unavailable-----
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+b69 )
    Followup: MachineOwner
    2: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The Winlogon process terminated unexpectedly.
    Arg1: ffffc00117dd59c0, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    ----- ETW minidump data unavailable-----
    ERROR_CODE: (NTSTATUS) 0xc000021a - {Onherstelbare systeemfout}  Het systeemproces %hs is onverwacht afgebroken  met de status: 0x%08x (0x%08x 0x%08x).  Het systeem is afgesloten.
    EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Onherstelbare systeemfout}  Het systeemproces %hs is onverwacht afgebroken  met de status: 0x%08x (0x%08x 0x%08x).  Het systeem is afgesloten.
    EXCEPTION_PARAMETER1:  ffffc00117dd59c0
    EXCEPTION_PARAMETER2:  0000000000000000
    EXCEPTION_PARAMETER3:  0000000000000000
    ADDITIONAL_DEBUG_TEXT:  Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly
    BUGCHECK_STR:  0xc000021a_RPC_Terminated
    PROCESS_NAME:  services.exe
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff802a4384779 to fffff802a415afa0
    ffffd001`65f88658 fffff802`a4384779 : 00000000`0000004c 00000000`c000021a ffffd001`689863f8 ffffe000`e96b4c50 : nt!KeBugCheckEx
    ffffd001`65f88660 fffff802`a437c909 : ffffe000`e8de3c00 ffffd001`65f887a0 00000000`00000000 00000000`00000002 : nt!PopGracefulShutdown+0x2c9
    ffffd001`65f886a0 fffff802`a41667b3 : fffff802`a41482bc fffff802`a4144774 00000000`00000000 ffffe000`e8de3880 : nt! ?? ::OKHAJAOM::`string'+0xb69
    ffffd001`65f88840 fffff802`a415ec00 : fffff802`a45967e1 00000000`00000001 ffffd001`65f88a58 00000000`c0000004 : nt!KiSystemServiceCopyEnd+0x13
    ffffd001`65f889d8 fffff802`a45967e1 : 00000000`00000001 ffffd001`65f88a58 00000000`c0000004 ffffd001`65b8a180 : nt!KiServiceLinkage
    ffffd001`65f889e0 fffff802`a44cc853 : 00000000`00000000 00000000`00000000 ffffd001`65b8a180 ffffe000`e8de39c0 : nt! ?? ::NNGAKEGL::`string'+0x65101
    ffffd001`65f88aa0 fffff802`a404efee : fffff802`a404ef34 00000000`00000000 00000000`00000002 ffffe000`e8de3880 : nt!PopPolicyWorkerAction+0x63
    ffffd001`65f88b10 fffff802`a405aadb : fffff802`00000002 ffffd001`65f88bd0 00000000`80000000 fffff802`a42e04b0 : nt!PopPolicyWorkerThread+0xba
    ffffd001`65f88b50 fffff802`a40d6794 : ffffe000`e8348880 ffffe000`e8de3880 ffffe000`e8de3880 ffffe000`e8258040 : nt!ExpWorkerThread+0x293
    ffffd001`65f88c00 fffff802`a41615c6 : ffffd001`65b0e180 ffffe000`e8de3880 ffffe000`e8348880 c67e4bc6`54bab469 : nt!PspSystemThreadStartup+0x58
    ffffd001`65f88c60 00000000`00000000 : ffffd001`65f89000 ffffd001`65f83000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    nt! ?? ::OKHAJAOM::`string'+b69
    fffff802`a437c909 cc              int     3
    SYMBOL_NAME:  nt! ?? ::OKHAJAOM::`string'+b69
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_NAME:  ntkrnlmp.exe
    IMAGE_VERSION:  6.3.9600.17041
    FAILURE_BUCKET_ID:  0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM::_string_
    BUCKET_ID:  0xc000021a_RPC_Terminated_nt!_??_::OKHAJAOM::_string_
    FAILURE_ID_HASH_STRING:  km:0xc000021a_rpc_terminated_nt!_??_::okhajaom::_string_
    FAILURE_ID_HASH:  {eaac3022-4065-944e-ed60-c9bf280cfe1e}
    Followup: MachineOwner
      My System SpecsSystem Spec


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