Multiple BSOD, randomly, KERNEL_DATA_INPAGE-ERROR

Harrison · May 13, 2014

My Acer laptop is almost a year old and just a few days ago it got it's first BSOD. After it happened again a few hours later, I did some research and ran a disk check. Eventually it finished and restarted and didn't crash again until today. I've gotten a BSOD three times in the past 5 hours and each time it happens very suddenly, there is no freezing or lag. So that's 5 total, and each time it's the same "KERNEL_DATA_INPAGE_ERROR." Any help would be appreciated.

usasma · May 14, 2014

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

From the memory dumps, I suspect your antivirus - but I have no firm evidence to support this.
To test, please uninstall it (and ensure that Windows Defender and Windows Firewall are turned back on while testing).
If you want to reinstall it, please download the latest, Win8.1 compatible version from the manufacturer's website.

Uninstall the XBox wireless controller and physically remove it from the system. This version is known to cause BSOD's - and unfortunately there are no updates for this driver. The newer versions use the xusb22.sys driver (which isn't compatible with your controller).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ctxusbm.sys Mon Sep 7 14:09:28 2009 (4AA54C58)
Citrix ICA Client USB Monitor Driver
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys

NTIDrvr.sys Mon Apr 19 21:37:59 2010 (4BCD0577)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

mobiolavs.sys Wed May 5 04:46:39 2010 (4BE1306F)
SHAPE Services Mobiola Video Source
http://www.carrona.org/drivers/driver.php?id=mobiolavs.sys

UBHelper.sys Tue Jul 6 00:19:26 2010 (4C32AECE)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

idmwfp.sys Wed Jul 6 10:37:41 2011 (4E147335)
Internet Download Manager
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Tue May 13 21:06:15.557 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-24515-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:42:57.467[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 200, ffffe00012bfccc0, 7e732498}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000200, error status (normally i/o status code)
Arg3: ffffe00012bfccc0, current process (virtual address for lock type 3, or PTE)
Arg4: 000000007e732498, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_200
PROCESS_NAME:  avp.exe
FAILURE_BUCKET_ID: [B]0x7a_200_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  V2.11
  BIOS Release Date             02/25/2013
  Manufacturer                  Acer
  Product Name                  Aspire M5-581T
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 13 20:22:28.172 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-23031-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 2:00:00.085[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 200, ffffe000149757e0, 1e064424}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000200, error status (normally i/o status code)
Arg3: ffffe000149757e0, current process (virtual address for lock type 3, or PTE)
Arg4: 000000001e064424, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_200
PROCESS_NAME:  avp.exe
FAILURE_BUCKET_ID: [B]0x7a_200_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  V2.11
  BIOS Release Date             02/25/2013
  Manufacturer                  Acer
  Product Name                  Aspire M5-581T
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 13 18:20:05.279 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-35500-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]2 days 22:28:19.196[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 200, ffffe001fc866010, de9868128f}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000200, error status (normally i/o status code)
Arg3: ffffe001fc866010, current process (virtual address for lock type 3, or PTE)
Arg4: 000000de9868128f, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_200
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x7a_200_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  V2.11
  BIOS Release Date             02/25/2013
  Manufacturer                  Acer
  Product Name                  Aspire M5-581T
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  8 00:02:12.142 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050814-28812-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 7:13:30.056[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 200, ffffe0001a101500, 26c18000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000200, error status (normally i/o status code)
Arg3: ffffe0001a101500, current process (virtual address for lock type 3, or PTE)
Arg4: 0000000026c18000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_200
PROCESS_NAME:  avp.exe
FAILURE_BUCKET_ID: [B]0x7a_200_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  V2.11
  BIOS Release Date             02/25/2013
  Manufacturer                  Acer
  Product Name                  Aspire M5-581T
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed May  7 16:46:27.205 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050714-42125-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]14 days 2:32:24.119[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )[/B]
BugCheck [B]7A, {4, 200, ffffe000c2acb4d0, ffffc00090ee9074}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000200, error status (normally i/o status code)
Arg3: ffffe000c2acb4d0, current process (virtual address for lock type 3, or PTE)
Arg4: ffffc00090ee9074, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_200
PROCESS_NAME:  SettingSyncHos
FAILURE_BUCKET_ID: [B]0x7a_200_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  V2.11
  BIOS Release Date             02/25/2013
  Manufacturer                  Acer
  Product Name                  Aspire M5-581T
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 12 00:06:02.119 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041214-46140-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]2 days 6:12:48.030[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys[/B]
BugCheck [B]AB, {3, 60, 0, 2}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000AB"]SESSION_HAS_VALID_POOL_ON_EXIT (ab)[/URL]
Arguments: 
Arg1: 0000000000000003, session ID
Arg2: 0000000000000060, number of paged pool bytes that are leaking
Arg3: 0000000000000000, number of nonpaged pool bytes that are leaking
Arg4: 0000000000000002, total number of paged and nonpaged allocations that are leaking.
    nonpaged allocations are in the upper half of this word,
    paged allocations are in the lower half of this word.
BUGCHECK_STR:  0xAB_Usjx
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]LEAKED_SESSION_POOLTAG_Usjx[/B]
CPUID:        "Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1796[/B]
  BIOS Version                  V2.11
  BIOS Release Date             02/25/2013
  Manufacturer                  Acer
  Product Name                  Aspire M5-581T
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Tue May 13 21:06:15.557 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ctxusbm.sys                 Mon Sep  7 14:09:28 2009 (4AA54C58)[/B][/COLOR]
[COLOR=RED][B]NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)[/B][/COLOR]
[COLOR=RED][B]mobiolavs.sys               Wed May  5 04:46:39 2010 (4BE1306F)[/B][/COLOR]
[COLOR=RED][B]UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)[/B][/COLOR]
[COLOR=RED][B]mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)[/B][/COLOR]
[COLOR=RED][B]mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)[/B][/COLOR]
[COLOR=RED][B]mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)[/B][/COLOR]
[COLOR=RED][B]idmwfp.sys                  Wed Jul  6 10:37:41 2011 (4E147335)[/B][/COLOR]
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
RTKVHD64.sys                Tue Jun 12 06:02:32 2012 (4FD713B8)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
RtsPStor.sys                Fri Jul 27 06:08:53 2012 (501268B5)
aPs2Kb2Hid.sys              Sat Aug  4 06:19:18 2012 (501CF726)
dump_iaStorA.sys            Thu Aug 16 16:32:56 2012 (502D58F8)
iaStorA.sys                 Thu Aug 16 16:32:56 2012 (502D58F8)
excsd.sys                   Fri Aug 17 20:07:27 2012 (502EDCBF)
excfs.sys                   Fri Aug 17 20:07:50 2012 (502EDCD6)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
ETD.sys                     Wed Jan 16 01:56:37 2013 (50F64F25)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
k57nd60a.sys                Tue Jan 29 19:48:55 2013 (51086DF7)
kinonivad.sys               Tue Feb 26 10:34:07 2013 (512CD5EF)
kinonivd.sys                Tue Feb 26 10:34:13 2013 (512CD5F5)
klwfp.sys                   Wed Feb 27 03:48:31 2013 (512DC85F)
kneps.sys                   Tue Mar  5 04:09:23 2013 (5135B643)
klflt.sys                   Tue Mar 26 10:44:39 2013 (5151B457)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
HWiNFO64A.SYS               Sat Jul  6 17:03:51 2013 (51D88637)
klim6.sys                   Thu Jul 11 03:53:56 2013 (51DE6494)
athw8x.sys                  Wed Aug  7 23:41:36 2013 (52031370)
klkbdflt.sys                Thu Aug  8 09:08:54 2013 (52039866)
klmouflt.sys                Thu Aug  8 09:09:08 2013 (52039874)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
btath_avdt.sys              Thu Aug 22 23:43:41 2013 (5216DA6D)
btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
btath_a2dp.sys              Tue Sep  3 06:03:36 2013 (5225B3F8)
btfilter.sys                Fri Sep  6 02:41:45 2013 (52297929)
klif.sys                    Mon Sep  9 11:41:46 2013 (522DEC3A)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
kl1.sys                     Fri Oct 18 05:18:22 2013 (5260FCDE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  8 00:02:12.142 2014 (UTC - 4:00)**************************
athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed May  7 16:46:27.205 2014 (UTC - 4:00)**************************
[COLOR=RED][B]xusb21.sys                  Wed Apr  8 10:28:44 2009 (49DCB49C)[/B][/COLOR]
MijXfilt.sys                Sat May 12 00:27:12 2012 (4FADE6A0)
[/FONT]

Harrison · May 14, 2014

Ok, I've uninstalled my antivirus and uninstalled/updated most of the programs associated with the drivers, as well as the controller. So far today no BSOD, I'll update if anything happens.

Multiple BSOD, randomly, KERNEL_DATA_INPAGE-ERROR

Harrison

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

Harrison

New Member

My Computer

System One