Windows 8 and 8.1 Forums

BSOD, error IRQL_NOT_LESS_OR_EQUAL, ntoskrnl.exe

  1. #1

    Posts : 3
    Win 8.1.1

    BSOD, error IRQL_NOT_LESS_OR_EQUAL, ntoskrnl.exe


    I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!

    My system specs are the following:

    Laptop: Asus S400 CA
    CPU: Intel Core I5 3317 U @ 1,70 GHz
    Memory: 8 GB
    Graphics: Intel HD Grpahics 4000
    Mainbord: Asustek S400 CA
    Antivirus: Avast! Internet Security (Version: 140512-0)

    Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.

    I attached also a SF Diagnostic Tool File!

    I would be glad and happy about some help, since BSODīs are annoying

    Thank you very much

    Cheers Fabi

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Your two latest dumpfiles blames Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
    This is the driver Related to WinFLAdrv.sys Service Application from and probably related to Folder Lock 6.
    Your driver dates from WinFLAdrv fffff800`f398d000 fffff800`f3999000 Mon Nov 14 14:41:13 2011 (4ec11a79) 00010744 None WinFLAdrv.sys
    And is probably not windows 8.1. compatible, please update to windows 8.1. compatible driver.
    Driver Update Site: Folder Lock - Lock files, Encrypt and Backup - Free Download

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {ffffb0013c220656, 2, 0, fffff800f9045433}
    *** WARNING: Unable to verify timestamp for WinFLAdrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
    Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
    Followup: MachineOwner
    3: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arg1: ffffb0013c220656, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800f9045433, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800f8f67138
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
    fffff800`f9045433 0fb70c46        movzx   ecx,word ptr [rsi+rax*2]
    PROCESS_NAME:  rundll32.exe
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    TRAP_FRAME:  ffffd001df750e10 -- (.trap 0xffffd001df750e10)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000001 rbx=0000000000000000 rcx=ffffd001df750fd8
    rdx=0000000000000146 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800f9045433 rsp=ffffd001df750fa8 rbp=ffffe001c6f09470
     r8=000000000000005c  r9=ffffe001c3920970 r10=000000000006ef30
    r11=ffffe001c392097a r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    fffff800`f9045433 0fb70c46        movzx   ecx,word ptr [rsi+rax*2] ds:00000000`00000002=????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800f8d72ae9 to fffff800f8d66fa0
    ffffd001`df750cc8 fffff800`f8d72ae9 : 00000000`0000000a ffffb001`3c220656 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`df750cd0 fffff800`f8d7133a : 00000000`00000000 00000000`00000005 00000000`0000ff00 ffffd001`df750e10 : nt!KiBugCheckDispatch+0x69
    ffffd001`df750e10 fffff800`f9045433 : fffff801`9abc04f2 00000000`67737433 ffffe001`c9bc5ad8 00000000`00000000 : nt!KiPageFault+0x23a
    ffffd001`df750fa8 fffff801`9abc04f2 : 00000000`67737433 ffffe001`c9bc5ad8 00000000`00000000 00000000`000007ff : nt!RtlCompareUnicodeString+0xdb
    ffffd001`df750fb0 00000000`67737433 : ffffe001`c9bc5ad8 00000000`00000000 00000000`000007ff ffffe001`ca379400 : WinFLAdrv+0x34f2
    ffffd001`df750fb8 ffffe001`c9bc5ad8 : 00000000`00000000 00000000`000007ff ffffe001`ca379400 ffffe001`0400000a : 0x67737433
    ffffd001`df750fc0 00000000`00000000 : 00000000`000007ff ffffe001`ca379400 ffffe001`0400000a ffffe001`c3920970 : 0xffffe001`c9bc5ad8
    fffff801`9abc04f2 ??              ???
    SYMBOL_NAME:  WinFLAdrv+34f2
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_NAME:  WinFLAdrv.sys
    BUCKET_ID:  AV_WinFLAdrv+34f2
    FAILURE_ID_HASH_STRING:  km:av_winfladrv+34f2
    FAILURE_ID_HASH:  {bdad62c8-879d-a638-3fdf-82adb38f169b}
    Followup: MachineOwner
    You have many other older drivers which probably need to be updated to windows 8.1.
    If you need assistance with it , please reply.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Win 8.1.1

    Thank you very much for your quick answer! I updated Folder Lock to the latest version and i hope the problem is solved now! Which other drivers are old and should be updated? Do you know a good programm to do that?

    Thank you very much in advance!
      My System SpecsSystem Spec

  4. #4

    Posts : 660
    windows 8.1

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please consider it could be a possible/potential BSOD cause or remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Note: first check the support/driver downloadsite of your OEM model or system (mainboard) for the latest windows 8.1 drivers.

    SSPORT fffff800`f6173000 fffff800`f617b000 Fri Aug 12 01:07:32 2005 (42fbda34) 0000d894 SSPORT.sys
    Driver Description: Samsung printer driver
    Driver Update Site: Download Center: Download Software, Firmware, Drivers & Manuals | Samsung

    iPodDrv fffff800`f500a000 fffff800`f5012000 Fri Apr 10 06:07:40 2009 (49dec60c) 00012971 iPodDrv.sys
    Driver Description: doubleTwist iPod Driver
    Driver Update Site:

    ASMMAP64 fffff800`f52f1000 fffff800`f52f9000 Thu Jul 02 11:13:26 2009 (4a4c7a36) 0000ceab ASMMAP64.sys
    DO NOT REMOVE this one - only update:
    ASMMAP64.sys Thu Jul 205:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)

    WinVDEdrv fffff800`f618d000 fffff800`f61cd000 Fri Jul 15 13:24:05 2011 (4e202355) 00041b9a WinVDEdrv.sys
    WinVDEdrv6 fffff800`f537f000 fffff800`f53ad480 Wed Aug 03 06:38:39 2011 (4e38d0cf) 0003c171 WinVDEdrv6.sys
    Driver Description: Related to WinVDEdrv.sys Virtual Encryption Driver from
    Driver Description: Related to WinVDEdrv6.sys Folder Lock from
    Probably already updated

    atkwmiacpi64 fffff800`f3ad5000 fffff800`f3ade000 Wed Sep 07 03:44:52 2011 (4e66cc94) 000056b5 atkwmiacpi64.sys
    DO NOT REMOVE this one - only update:
    atkwmiacpi64.sys Tue Sep 621:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility

    AiCharger fffff800`f4281000 fffff800`f4283880 Fri Sep 23 04:04:40 2011 (4e7be938) 0000a877 AiCharger.sysDriver Description: Asus Charger Driver
    Likely BSOD cause - haven't seen recently (15Jan2013)Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

    WinFLAdrv fffff800`f398d000 fffff800`f3999000 Mon Nov 14 14:41:13 2011 (4ec11a79) 00010744 None WinFLAdrv.sys
    You have this already updated

    excsd fffff800`f2000000 fffff800`f20bc000 Fri Mar 30 21:52:41 2012 (4f760f09) 00021f23 excsd.sys
    excfs fffff800`f3999000 fffff800`f39a2000 Fri Mar 30 21:53:05 2012 (4f760f21) 0000e23a excfs.sys
    Driver Description: Diskeeper Corporation driver
    Driver Update Site: Support: Condusiv Online Support: Pre-Sales Questions
    Downloads: My Condusiv account - Access purchased software and resources for customers

    IntcDAud fffff800`f4d76000 fffff800`f4dce000 Tue Jun 19 16:40:51 2012 (4fe08f73) 00056d76 IntcDAud.sys
    Driver Description: Intel Graphics Media Accelerator HD Driver
    Driver Update Site:

    btath_bus fffff800`f49de000 fffff800`f49eb000 Thu Jun 21 07:22:17 2012 (4fe2af89) 0001411f btath_bus.sys
    Driver Description: Atheros BlueTooth driver
    Driver Update Site: OEM - none at: ATHEROS drivers for Microsoft Windows (Atheros?????)

    iaStorA fffff800`f2445000 fffff800`f270f000 Mon Jul 09 22:42:33 2012 (4ffb4239) 000ab20a iaStorA.sys
    dump_iaStorA fffff800`f3481000 fffff800`f374b000 Mon Jul 09 22:42:33 2012 (4ffb4239) 000ab20a dump_iaStorA.sys
    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site:

    irstrtdv fffff800`f49b2000 fffff800`f49c2000 Fri Jul 13 01:58:02 2012 (4fff648a) 0000f237 irstrtdv.sysDriver Description: Intel(R) Rapid Start Storage Technology driverDriver Update Site:
    IntelŪ Rapid Storage Technology (IntelŪ RST) — Version 9.6 does not start immediately after boot on Windows 7*

    kbfiltr fffff800`f48d0000 fffff800`f48d8000 Thu Aug 02 05:22:22 2012 (5019f26e) 0000b40b kbfiltr.sys
    Driver Description: Dritek Keyboard Filter Driver
    Driver Update Site: OEM none at

    ETD fffff800`f4871000 fffff800`f48c0000 Tue Aug 07 11:40:49 2012 (5020e2a1) 00051d77 ETD.sys
    Driver Description: ELAN PS/2 Port Smart Pad
    Driver Update Site: OEM - none at: ELAN Microelectronics Corp.

    DptfManager fffff800`f3770000 fffff800`f37cc000 Fri Sep 07 03:16:19 2012 (50494ae3) 0006828c DptfManager.sys
    DptfDevDram fffff800`f493c000 fffff800`f495b000 Fri Sep 07 03:16:57 2012 (50494b09) 00029ed4 DptfDevDram.sys
    DptfDevGen fffff800`f48f8000 fffff800`f490d000 Fri Sep 07 03:17:21 2012 (50494b21) 0001e3e2 DptfDevGen.sys
    DptfDevFan fffff800`f48e8000 fffff800`f48f8000 Fri Sep 07 03:17:43 2012 (50494b37) 00015da9 DptfDevFan.sys
    DptfDevPch fffff800`f490d000 fffff800`f4929000 Fri Sep 07 03:18:23 2012 (50494b5f) 0001cab0 DptfDevPch.sys
    DptfDevProc fffff800`f4245000 fffff800`f4281000 Fri Sep 07 03:19:30 2012 (50494ba2) 0003aafa DptfDevProc.sys
    Driver Description: Intel(R) Dynamic Platform and Thermal Framework Manager Driver
    Driver Update Site: or the OEM of your particular system

    viahduaa fffff800`f4aea000 fffff800`f4d13000 Mon Oct 22 10:11:15 2012 (5084ffa3) 0022503f viahduaa.sys

    Driver Description: VIA High Definition Audio Function Driver
    Driver Update Site: VIA Drivers Download - VIA Technologies, Inc.

    HECIx64 fffff800`f430b000 fffff800`f431e000 Mon Dec 17 20:32:21 2012 (50cf7345) 0001803d HECIx64.sys
    Driver Description: Intel Management Engine Interface
    Driver Update Site:

    L1C63x64 fffff800`f482f000 fffff800`f4852000 Tue Jul 16 08:56:31 2013 (51e4ee9f) 0002426b L1C63x64.sys
    Driver Description: Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
    Driver Update Site: Drivers for Atheros AR8151 and Windows 7

      My System SpecsSystem Spec

  5. #5

    Posts : 3
    Win 8.1.1

    Thank you very much! Meanwhile the BSOD problem seems to be solved!! thanks so much again for your help!
      My System SpecsSystem Spec

  6. #6

    Posts : 660
    windows 8.1

    Quote Originally Posted by Fabian View Post
    Thank you very much! Meanwhile the BSOD problem seems to be solved!! thanks so much again for your help!
    Let''s wait a week to be sure.
    If you are still BSOD free , please set this post to solved.
      My System SpecsSystem Spec

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