Windows 8 and 8.1 Forums

Random bsod

  1. #1

    Posts : 14
    Windows 8.1

    Random bsod

    It's been a while but I just got a blue screen and if someone could take a look and see what might be the cause I'd be grateful, thanks.

    The only thing I've done was install movie maker and I read that might be the cause, it baffles be because that's about the only thing I've changed in the last month with no issues.
    Last edited by James1001; 12 May 2014 at 00:46.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

    Looks like a hardware issue to me, or it may be an incompatibility.
    I'd start with these free hardware diagnostics: Hardware Diagnostics

    Check at the Hewlett-Packard website for the latest, Win8 compatible drivers for your system

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Mon May 12 00:26:10.600 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\051114-19812-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:3 days 18:27:29.124
    Probably caused by :GenuineIntel
    BugCheck 124, {0, fffffa8010ac5028, be000000, 100110a}
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8010ac5028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  80.07
      BIOS Release Date             06/05/2013
      Manufacturer                  Hewlett-Packard
      Product Name                  800-060
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Mon May 12 00:26:10.600 2014 (UTC - 4:00)**************************
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
    dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    LUsbFilt.Sys                Thu May 23 02:09:55 2013 (519DB2B3)
    bcmwl63a.sys                Mon May 27 02:13:33 2013 (51A2F98D)
    nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
    nvvad64v.sys                Fri Mar 21 13:42:58 2014 (532C7A22)
    nvlddmkm.sys                Wed Mar 26 17:42:33 2014 (533349C9)
      My System SpecsSystem Spec

  3. #3

    Posts : 14
    Windows 8.1

    Okay cool, yeah I was playing online against a friend when this happened, but I don't know much about why a network adapter might cause a bluescreen. I haven't had any issues with any individual parts in my computer and I really don't want to think that I do haha, problems like these are usually fixed when I either remove or update the drivers you guys highlight for me. Thanks for your help, I'll let you know if I run into anything else.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Quick course on Blue Screen crashes.....

    Programs execute in the user space; drivers and other low-level stuff executes in the kernel space
    Blue Screen crashes are caused by crashes of drivers in the kernel space.
    Programs cannot directly cause Blue Screen crashes - but drivers can.

    If it's an application, it's the user space
    If it's the "system" it's usually in the kernel space
    So the application log in Event Viewer is for user space stuff
    and the system log in Event Viewer is for kernel space stuff (not just drivers)

    Dpn't sweat the details - that's what we're here for. :0)
      My System SpecsSystem Spec

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