I've had BSODS since last year. The laptop has been for three RMA's with PC Specialist, in the last one they said they did a full rebuild of the system. The BIOS has been updated, RAM replaced, I've done clean reinstalls of Windows in the past.
I had it back for 10 days and then yesterday it crashed again twice. I didn't fiddle with the drivers they had installed, just set Windows to install what it considered essential. I'm using Windows defender - installed the following programs - Premiere Pro, After Effects, VLC, Chrome, Open Office. To elaborate on the issue there is no trigger to the BSODs, they are pretty random, can occur when just browsing online for example. I sometimes go up to around 10 days without issue. The system is also otherwise stable and fast although I annoyingly can't do a system restore because of this error: - "an unspecified error occurred during system restore (0x80070005)". I've been told the most likely fix for this is to turn off antivirus but the problem persists even with Windows Defender turned off.
Can anyone find something abnormal in the dump files and help solve a problem that has been going on for half a year?
Specs are as follows -
It's a Vortex IV laptop with PC Specialist, Windows 8.1, CPU I7-4800MQ, 32GB RAM, Intel HD Graphics 4600, NVidia GTX 770m
Thanks for any help you can give.
I had it back for 10 days and then yesterday it crashed again twice. I didn't fiddle with the drivers they had installed, just set Windows to install what it considered essential. I'm using Windows defender - installed the following programs - Premiere Pro, After Effects, VLC, Chrome, Open Office. To elaborate on the issue there is no trigger to the BSODs, they are pretty random, can occur when just browsing online for example. I sometimes go up to around 10 days without issue. The system is also otherwise stable and fast although I annoyingly can't do a system restore because of this error: - "an unspecified error occurred during system restore (0x80070005)". I've been told the most likely fix for this is to turn off antivirus but the problem persists even with Windows Defender turned off.
Can anyone find something abnormal in the dump files and help solve a problem that has been going on for half a year?
Specs are as follows -
It's a Vortex IV laptop with PC Specialist, Windows 8.1, CPU I7-4800MQ, 32GB RAM, Intel HD Graphics 4600, NVidia GTX 770m
Thanks for any help you can give.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- PC Specialist Vortex IV
- CPU
- i7-4800MQ
- Memory
- 32GB KINGSTON HYPER-X GENESIS 1600MHz
- Graphics Card(s)
- NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
- Sound Card
- Intel 5.1 Channel High Definition Audio
- Monitor(s) Displays
- Vortex Series: 17.3" Matte Full HD LED Widescreen
- Screen Resolution
- 1920x1080
- Hard Drives
- 120GB INTEL® 520 SERIES SSD
750GB WD SCORPIO BLACK WD7500BPKT
- Mouse
- HP Wireless Mouse x4000
- Browser
- Google Chrome
- Antivirus
- Windows Defender