Windows 8 and 8.1 Forums

Crash on wake from long sleep

  1. #1

    Crash on wake from long sleep

    Hi and thank you,

    I usually boot my machine in the morning, use it for a bit and then leave for work. After a time, the machine goes to sleep. About 5 or 6 hours latter, WMC wakes the machine to record a TV show. The recording never happens. When I get home, the machine is one but unresponsive with no display. The power button does not shut the machine down. I have to long hold the power button to kill the machine. In addition, if the machine sleeps for a shorter period and I wake it with the mouse, it crashes and restarts. I had to look at a log to find out that the machine restarted because, again, no display.

    What I've done:
    Updated the BIOS
    sfc /scannow (revealed errors)
    ... /RestoreHealth (fixed errors)
    Drive and memory diagnostics
    Checked my problem against this forum which revealed other crash at wake threads but I'm not able to interpret the log file...

    Attached is my sf debug tool output

    Sincere thanks!

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    The 22 dumpfiles only had 2 kinds of BSOD's Probably caused by : BugCheck 1000007E ACPI.sys ( ACPI!LinkNodepRestoreIrqRoutingWorker+100 ) and BugCheck 9F Probably caused by : atapi.sys.
    Bugcheck 7e; possible causes Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate this error.
    Bugscheck 9e: possible causes Device Drivers

    Your BIOSdates from 2009.
    You have already the latest bios version installed. And according to Dell your system is not compatible with windows 8.1

    Due to the age of the system, it's possible that it's not compatible withWindows 8.1 - you may have to consider moving back to Windows 8 or even Win7 inorder to get acceptable performance.
    But I found a unofficial dellreinstallation guides XPS 435MT ? Windows 7 and 8.1 64 Bit | Unofficial Windows Reinstallation and Related Guides by Philip Yip. .

    Please update these older drivers. Linksare included to assist in looking up the source of the drivers. If unable tofind an update, please remove (un-install) the program responsible for thatdriver. DO NOT manually delete/rename the driver as it may make the systemunbootable! :

    NCREMOTEPCI fffff801`dca6e000 fffff801`dca7c000 Mon Sep 11 22:47:50 2006 (4505cb76) 00009adc NCREMOTEPCI.SYS
    Driver Description: Technisat digital satellite driver
    Driver Update Site:,en,33

    atinavrr fffff801`dc8d8000 fffff801`dca1e300 Thu May 15 03:16:11 2008 (482b8edb) 0014c96f atinavrr.sys

    Driver Description: ATI Unified AVStream Driver
    Driver Update Site: Support & Drivers

    e1y60x64 fffff801`dc752000 fffff801`dc79c000 Tue Feb 15 21:21:13 2011 (4d5ae039) 0005111c e1y60x64.sys

    Driver Description: Intel(R) 82567LM Gigabit Network Connection
    Driver Update Site:

    bcbtums fffff801`dc878000 fffff801`dc8ac000 Wed Aug 07 17:11:22 2013 (5202639a) 00032941 bcbtums.sys
    Driver Description: Broadcom Bluetooth Firmware Download Filter driver from Broadcom Corporation.
    Driver Update Site: Bluetooth Support | Broadcom
    Broadcom Drivers & Downloads - Broadcom

      My System SpecsSystem Spec

Crash on wake from long sleep

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