Windows 8 and 8.1 Forums

Random BSOD, Driver_IRQL_Not_less_or_equal tcpip.sys

  1. #1

    Posts : 1
    Windows 8 64-bit

    Random BSOD, Driver_IRQL_Not_less_or_equal tcpip.sys

    My laptop keeps crashing with the error in the title, and looking through it with blue screen view, I've noticed that each one has something different for the primary reason, could someone look through the dmps to find the reason and hopefully a fix. I have attatched all of the crashes through the beginning of the month

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Ensure that you have ALL Windows Updates. Most Windows 8.1 system have around 55 or more updates on average). Please also install the windows 8.1 update 1. (KB 2919355 ). This Windows 8.1 Update and Windows RT 8.1Update also include security and performance updates, and they must be installed for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1.

    Most of your dumpfiles are DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1), Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+121 ).This points to network related problems .

    It is known that many network devices with windows 7/8 driver have problems with windows 8.1
    You have a Ralink Bluetooth device with drivers from july 2012. Please update this to the latest windows 8.1 compatible drivers, also update your wireless/Audio drivers from here
    ASUSTeK Computer Inc. -Support- Drivers and Download X200CA

    One dumpfile names dtsoftbus01.sys. This is the driver from Daemon tools

    Daemon Tools (and Alcohol % software)are known to cause BSOD's on some Windows systems (mostly due to the sptd.sysdriver, although I have seen dtsoftbus01.sys blamed on several occasions).

    Please un-install the program, then use the following freetool to ensure that the troublesome sptd.sys driver is removed from your system(pick the 32 or 64 bit system depending on your system's configuration): Newlink (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version foryour system and select "Un-install" when you run it).
    Alternate link:
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

    (from canned speech of John Carrona)

    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {0, 2, 0, fffff88001dd8c20}
    Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+121 )
    Followup: MachineOwner
    1: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001dd8c20, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800c7972168
    GetUlongFromAddress: unable to read from fffff800c79721f8
     0000000000000000 Nonpaged pool
    fffff880`01dd8c20 488b01          mov     rax,qword ptr [rcx]
    PROCESS_NAME:  System
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    TRAP_FRAME:  fffff880034454b0 -- (.trap 0xfffff880034454b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80098ef2c0 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffffa80098ef2c1 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88001dd8c20 rsp=fffff88003445640 rbp=0000000000000000
     r8=fffffa80098ef2c0  r9=0000000000000000 r10=fffff8800098fe80
    r11=fffffa8006fa46e0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    fffff880`01dd8c20 488b01          mov     rax,qword ptr [rcx] ds:00000000`00000000=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800c7673769 to fffff800c7674440
    fffff880`03445368 fffff800`c7673769 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`03445370 fffff800`c7671fe0 : 00000000`00000000 fffffa80`06fa4620 fffffa80`03fdca00 fffff880`034454b0 : nt!KiBugCheckDispatch+0x69
    fffff880`034454b0 fffff880`01dd8c20 : fffffa80`09b12d02 fffffa80`42526354 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`03445640 fffff880`01801291 : 00000000`00000000 00000000`00000001 00000000`00000001 00000000`00000001 : tcpip!FlpReturnNetBufferListChain+0xe1a50
    fffff880`03445690 fffff880`01cf0ece : fffffa80`03d29d38 00000000`bbce1501 00000000`00002cd3 0624dd2f`1a9fbe77 : NETIO!NetioDereferenceNetBufferListChain+0x121
    fffff880`03445760 fffff880`01ce3cf3 : fffff880`07657048 00000000`00008e50 00000000`00000000 fffffa80`04582000 : tcpip!TcpFlushDelay+0x8e
    fffff880`03445810 fffff880`01cf5b13 : fffffa80`036694c0 00000000`000013d3 fffffa80`04585000 fffffa80`036694c0 : tcpip!TcpPreValidatedReceive+0x403
    fffff880`034458f0 fffff880`01cf5e28 : fffff880`03445b19 00000000`00164d16 00000000`00000000 00000000`0007df5c : tcpip!IppDeliverListToProtocol+0x93
    fffff880`034459a0 fffff880`01cf9eab : fffff880`01e08b90 00000000`00000000 00000000`00000000 fffff880`03445ab8 : tcpip!IppProcessDeliverList+0x68
    fffff880`03445a50 fffff880`01cf7901 : 00000000`00000000 fffffa80`04577b30 00000000`00000000 fffff880`01e08b90 : tcpip!IppReceiveHeaderBatch+0x21b
    fffff880`03445b80 fffff880`01cf8d43 : fffffa80`08f19ef0 00000000`00000000 00000000`00000001 fffffa80`06c4da02 : tcpip!IpFlcReceivePackets+0x641
    fffff880`03445db0 fffff880`01d03df9 : fffffa80`08f1bb00 00000000`00000000 fffff880`01cf71d0 000bc4be`00000000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2ce
    fffff880`03445e80 fffff800`c766eb67 : 00000000`00000000 00000000`00000000 fffff880`18fa2780 00000020`00030300 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x119
    fffff880`03445f80 fffff800`c766eb2d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxSwitchKernelStackCallout+0x27
    fffff880`18fa2780 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue
    fffff880`01801291 418bc7          mov     eax,r15d
    SYMBOL_NAME:  NETIO!NetioDereferenceNetBufferListChain+121
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_VERSION:  6.2.9200.16433
    FAILURE_BUCKET_ID:  AV_NETIO!NetioDereferenceNetBufferListChain
    BUCKET_ID:  AV_NETIO!NetioDereferenceNetBufferListChain
    FAILURE_ID_HASH_STRING:  km:av_netio!netiodereferencenetbufferlistchain
    FAILURE_ID_HASH:  {b14cf127-5933-4e45-71a8-f23e2243d43b}
    Followup: MachineOwner
    Use !analyze -v to get detailed debugging information.
    BugCheck C9, {23e, fffff88003d94360, fffff98009dccea0, 0}
    Unable to load image \SystemRoot\System32\drivers\dtsoftbus01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1360 )
    Followup: MachineOwner
    If this does not stop the bsods.
    Please couldyou post your dumpfiles according to these instructions here .
    Please use option one and use Grab all.

      My System SpecsSystem Spec

Random BSOD, Driver_IRQL_Not_less_or_equal tcpip.sys

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