Recurring IRQL_NOT_LESS_OR_EQUAL BSOD

andrew3

New Member
Messages
2
Hi all

I keep getting this recurring BSOD, please help...

I have no OC and have run memtest, MSI extreme utility stress test, prime95 and windows memory diagnostic each for many hours with no errors. Have changed RAM also (was Crucial ballistic tactical tracer prior), but still keep getting this recurring BSOD.

Below is whocrashed report...

crash dump file: C:\WINDOWS\Minidump\050514-5078-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA (0x1, 0x2, 0x1, 0xFFFFF8012BF0FE3A)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 04/05/2014 23:59:07 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: portcls.sys (portcls!PcRequestNewPowerState+0x4F04)
Bugcheck code: 0xA (0x1, 0x2, 0x1, 0xFFFFF8012BF0FE3A)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\portcls.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Port Class (Class Driver for Port/Miniport Devices)
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 01/05/2014 23:04:59 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\050214-4312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0xA (0x10000490, 0x2, 0x1, 0xFFFFF8009E44DA7B)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Any help would be great...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    4770k
    Motherboard
    MSI G45 Gaming
    Memory
    Avexir Venom Core Series 4x4GB
    Graphics Card(s)
    Gigabyte GTX 780 x2 SLI
    Hard Drives
    Samsung 840 250GB + OCZ Agility 3 120GB
    PSU
    XFX PRO Black Edition Gold 850w
    Browser
    FireFox
    Antivirus
    Norton

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hi usasma

have attached the zip, will run driver verifer and update...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    4770k
    Motherboard
    MSI G45 Gaming
    Memory
    Avexir Venom Core Series 4x4GB
    Graphics Card(s)
    Gigabyte GTX 780 x2 SLI
    Hard Drives
    Samsung 840 250GB + OCZ Agility 3 120GB
    PSU
    XFX PRO Black Edition Gold 850w
    Browser
    FireFox
    Antivirus
    Norton
One of the memory dumps points to hardware. Please start with these free hardware diagnostics: Hardware Diagnostics

Please update your C-Media USB Audio Class Device to the latest, Win8.1 compatible version.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun May  4 19:59:07.490 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050514-5078-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 11:22:33.317[/B]
Probably caused by :[B]hardware ( portcls!PcRequestNewPowerState+4f04 )[/B]
BugCheck [B]A, {1, 2, 1, fffff8012bf0fe3a}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8012bf0fe3a, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.6
  BIOS Release Date             12/02/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  1 19:04:59.275 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\050214-4312-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 3:49:31.907[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!PsRemoveVirtualizedTimer+2f )[/B]
BugCheck [B]A, {10000490, 2, 1, fffff8009e44da7b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000010000490, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8009e44da7b, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]AV_nt!PsRemoveVirtualizedTimer[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.6
  BIOS Release Date             12/02/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun May  4 19:59:07.490 2014 (UTC - 4:00)**************************
MBfilt64.sys                  Thu Jul 30 23:40:32 2009 (4A7267B0)
CMUAC.SYS                     Thu Jul 14 02:26:27 2011 (4E1E8C13)
GEARAspiWDM.sys               Thu May  3 15:56:17 2012 (4FA2E2E1)
AcpiCtlDrv.sys                Tue Jul 17 13:07:16 2012 (50059BC4)
[COLOR=RED][B]NTIOLib_X64.sys               Tue Nov 20 03:11:26 2012 (50AB3B2E)
ISCTD64.sys                   Tue Nov 27 14:52:34 2012 (50B51A02)
iocbios2.sys                  Mon Jan  7 12:53:11 2013 (50EB0B87)
ICCWDT.sys                    Wed Jan 23 03:46:01 2013 (50FFA349)
INETMON.sys                   Wed Mar 13 17:11:58 2013 (5140EB9E)
e22w8x64.sys                  Wed Mar 20 17:24:01 2013 (514A28F1)
RTKVHD64.sys                  Fri Mar 29 09:40:06 2013 (515599B6)
imsevent.sys                  Tue Jul  2 19:59:37 2013 (51D36969)
ikbevent.sys                  Tue Jul  2 20:00:06 2013 (51D36986)
SYMEVENT64x86.SYS             Fri Jul 26 22:26:58 2013 (51F32FF2)
SRTSPX64.SYS                  Fri Jul 26 22:45:06 2013 (51F33432)
Ironx64.SYS                   Mon Jul 29 20:59:35 2013 (51F70FF7)
SYMDS64.SYS                   Tue Jul 30 19:29:08 2013 (51F84C44)
intelppm.sys                  Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys             Thu Aug 22 07:40:39 2013 (5215F8B7)
EX64.SYS                      Thu Aug 22 16:36:51 2013 (52167663)
ENG64.SYS                     Thu Aug 22 16:38:20 2013 (521676BC)
TeeDriverx64.sys              Thu Sep  5 14:02:18 2013 (5228C72A)
RapportCerberus64_59849.sys   Sat Sep 21 17:47:05 2013 (523E13D9)
ccSetx64.sys                  Mon Sep 23 23:58:04 2013 (52410DCC)
EraserUtilRebootDrv.sys       Wed Oct  9 16:50:19 2013 (5255C18B)
eeCtrl64.sys                  Wed Oct  9 16:50:19 2013 (5255C18B)
HWiNFO64A.SYS                 Fri Nov 22 10:45:10 2013 (528F7C06)
nvhda64v.sys                  Thu Nov 28 08:38:09 2013 (52974741)
SRTSP64.SYS                   Mon Feb 10 18:04:55 2014 (52F95B17)
SYMNETS.SYS                   Thu Feb 13 06:25:14 2014 (52FCAB9A)
SYMEFA64.SYS                  Thu Feb 27 18:32:07 2014 (530FCAF7)
IDSvia64.sys                  Tue Mar  4 23:30:47 2014 (5316A877)
Wof.sys                       Thu Mar 13 04:27:29 2014 (53216BF1)
BHDrvx64.sys                  Thu Mar 13 23:41:12 2014 (53227A58)
nvvad64v.sys                  Fri Mar 21 13:42:58 2014 (532C7A22)
nvpciflt.sys                  Wed Mar 26 17:30:58 2014 (53334712)
nvlddmkm.sys                  Wed Mar 26 17:42:33 2014 (533349C9)
rzendpt.sys                   Tue Apr  8 22:28:32 2014 (5344B050)
rzudd.sys                     Tue Apr  8 22:28:33 2014 (5344B051)
RapportHades64.sys            Sun Apr 13 16:59:48 2014 (534AFAC4)
RapportKE64.sys               Sun Apr 13 16:59:51 2014 (534AFAC7)
RapportEI64.sys               Sun Apr 13 16:59:52 2014 (534AFAC8)
RapportPG64.sys               Sun Apr 13 17:00:03 2014 (534AFAD3)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
CMUAC.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
AcpiCtlDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
INETMON.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
RapportCerberus64_59849.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
RapportHades64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RapportKE64.sys
http://www.carrona.org/drivers/driver.php?id=RapportEI64.sys
http://www.carrona.org/drivers/driver.php?id=RapportPG64.sys

C-Media USB Audio Class Driver
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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