Windows 8 and 8.1 Forums

BSOD playing FIFA 14 win 8.1 error 0xA0000001

  1. #1

    Posts : 1
    Windows 8.1

    BSOD playing FIFA 14 win 8.1 error 0xA0000001


    I get bsod while playing with fifa 14, and any other games. Recently changed win7 to win 8.1. On win7 also was the same error.

    Thanks for the help!

    Sorry for my bad english.

    Attachment 42397

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link:
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    The memory dump is one that was created by AMD for the chipset on your video card. There are 2 different things that I suggest for these errors:
    1) Try this troubleshooting guide even though it's not specifically for the error that you're getting:2) Also, try this:
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Because you had errors in Win7 and Win8.1, please try these free diagnostics: Hardware Diagnostics
    Be especially sure to run the video tests (since the dump file points to video).

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Mon Apr 28 19:47:41.494 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042914-16468-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:3 days 11:30:34.225
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+258fe )
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xA0000001_atikmdag+258fe
      BIOS Version                  P2.40
      BIOS Release Date             07/11/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Mon Apr 28 19:47:41.494 2014 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    AODDriver2.sys              Wed Nov 21 02:44:04 2012 (50AC8644)
    RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    atikmpag.sys                Fri Aug 30 18:32:32 2013 (52211D80)
    atikmdag.sys                Fri Aug 30 20:02:50 2013 (522132AA)
      My System SpecsSystem Spec

BSOD playing FIFA 14 win 8.1 error 0xA0000001

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