Windows 8 and 8.1 Forums


  1. #1


    Happens every once in a while but I don't know what causing it. It happens once a week when I play league of legends or anyother game. I have an acer v3-551g-x419

      My System SpecsSystem Spec

  2. #2

    Posts : 21,860
    64-bit Windows 10

    Hello Gabe,

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.
      My System SpecsSystem Spec

  3. #3

    there you go
      My System SpecsSystem Spec

  4. #4

    Posts : 25
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)

    Update to Windows 8.1 and get Driver_Power_State_Failure

    I get this error even doing normal cords on my computer. I updated my windows from 8 pro to 8.1 Pro, and keep on getting this BSOD Error.

    Please check my Minidump Files and tell me what causes the error and how to rectify it.

    I will be thankful to you..
      My System SpecsSystem Spec

  5. #5

    hopefully i get a reply soon
      My System SpecsSystem Spec

  6. #6

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!


    - please start your own topic so that it can get the individual attention that it deserves.
    - please provide the information from this link in your new topic: Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.


    - the next post will be your analysis.....
      My System SpecsSystem Spec

  7. #7

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please check to ensure that you have ALL available Windows Updates. It may take several trips to get them all.

    Windows 8 Bluetooth drivers don't do well with Windows 8.1 - please update yours to the latest, Win8.1 compatible version.
    Also update any USB bluetooth devices as the lone memory dump also hints at USB involvement.

    Don't try this yet, but keep it in mind if the other steps don't work:
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)

    UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
    NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)

    tapoas.sys Sun Jul 11 20:31:59 2010 (4C3A627F)
    OpenVPN Virtual Network Driver

    mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
    EgisTec Inc. Fingerprint Biometrics

    mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
    EgisTec Inc. Fingerprint Biometrics

    mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
    EgisTec Inc. Fingerprint Biometrics

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Sun Apr 27 20:35:44.893 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\042714-27250-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 7:41:19.180
    *** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
    Probably caused by :usbhub.sys
    BugCheck 9F, {3, ffffe00002155060, fffff800a42297c0, ffffe000055ea300}
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00002155060, Physical Device Object of the stack
    Arg3: fffff800a42297c0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000055ea300, The blocked IRP
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_btfilter_IMAGE_usbhub.sys
      BIOS Version                  V2.08
      BIOS Release Date             12/07/2012
      Manufacturer                  Acer
      Product Name                  Aspire V3-551G
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sun Apr 27 20:35:44.893 2014 (UTC - 4:00)**************************
    NTIDrvr.sys                   Mon Apr 19 21:39:04 2010 (4BCD05B8)
    UBHelper.sys                  Tue Jul  6 00:20:31 2010 (4C32AF0F)
    tapoas.sys                    Sun Jul 11 20:31:59 2010 (4C3A627F)
    mwlPSDFilter.sys              Fri Mar 25 03:12:11 2011 (4D8C404B)
    mwlPSDNServ.sys               Fri Mar 25 03:12:13 2011 (4D8C404D)
    mwlPSDVDisk.sys               Fri Mar 25 03:12:23 2011 (4D8C4057)
    GEARAspiWDM.sys               Thu May  3 15:56:17 2012 (4FA2E2E1)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    usbfilter.sys                 Tue Jun 19 07:07:40 2012 (4FE05D7C)
    btath_bus.sys                 Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys               Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys                Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_rcp.sys                 Thu Jun 21 01:23:26 2012 (4FE2AFCE)
    btath_hcrp.sys                Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_a2dp.sys                Thu Jun 21 01:23:44 2012 (4FE2AFE0)
    btath_flt.sys                 Fri Aug  3 07:09:44 2012 (501BB178)
    aPs2Kb2Hid.sys                Sat Aug  4 06:19:18 2012 (501CF726)
    SynTP.sys                     Fri Aug 24 19:20:26 2012 (50380C3A)
    pffilter.sys                  Sun Nov 18 21:07:18 2012 (50A99456)
    amd_sata.sys                  Fri Nov 30 04:00:42 2012 (50B875BA)
    amd_xata.sys                  Fri Nov 30 04:00:46 2012 (50B875BE)
    athw8x.sys                    Thu Jan 17 04:15:39 2013 (50F7C13B)
    L1C63x64.sys                  Fri Apr 26 03:12:51 2013 (517A28F3)
    amdkmpfd.sys                  Tue May 21 21:05:52 2013 (519C19F0)
    tap0901.sys                   Thu Aug 22 08:40:01 2013 (521606A1)
    AODDriver2.sys                Wed Sep 11 23:36:40 2013 (523136C8)
    AtihdWB6.sys                  Tue Sep 24 20:24:38 2013 (52422D46)
    AMDACPKSL.SYS                 Tue Sep 24 20:24:41 2013 (52422D49)
    btfilter.sys                  Wed Oct 30 03:09:06 2013 (5270B092)
    mfehidk.sys                   Fri Nov 15 08:18:23 2013 (52861F1F)
    mfewfpk.sys                   Fri Nov 15 08:18:38 2013 (52861F2E)
    mfeavfk.sys                   Fri Nov 15 08:19:27 2013 (52861F5F)
    mfefirek.sys                  Fri Nov 15 08:21:19 2013 (52861FCF)
    mfencbdc.sys                  Wed Nov 27 01:04:06 2013 (52958B56)
    atikmpag.sys                  Fri Dec  6 15:21:45 2013 (52A231D9)
    atikmdag.sys                  Fri Dec  6 16:19:43 2013 (52A23F6F)
    RtsPStor.sys                  Tue Jan  7 01:21:53 2014 (52CB9D01)
    RTKVHD64.sys                  Fri Feb 14 06:51:36 2014 (52FE0348)
    aPs2Kb2Hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  8. #8

    Posts : 25
    Windows 8.1 Pro 64-Bit (6.3, Build 9600)

    Ok Sir, I will start my own thread. Thank you for the information.
      My System SpecsSystem Spec


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