Windows 8 and 8.1 Forums

Getting a "BAD_POOL_CALLER" when I connect my windows 8

  1. #1

    Posts : 3
    Windows 8.1 64-bit (6.3, Build 9600)

    Getting a "BAD_POOL_CALLER" when I connect my windows 8

    I've installed the latest drivers on my computer (Lenovo Y510P). Whenever I connect my computer to a projector and select "duplicate screen" option, I receive a BAD_POOL_CALLER error and my laptop restarts itself. I am using Windows 8 64 bit (6.2, Build 9200). I have uploaded the concerned dump file (zipped) in case it may be needed. Furthermore, I noticed that the same problem happens when I press Windows+P and then select the 'Duplicate' option even when I have not connected my laptop to a projector. Any help would be much appreciated!

    Thanks in anticipation !

      My System SpecsSystem Spec

  2. #2


    The only crash dump you uploaded shows video driver related issues. The Nvidia driver currently installed on your system is a generic one which is not recommended for hybrid graphic configuration. It is better to stick with system manufacturer provided display driver in case of laptops with switchable graphics.I would recommend uninstalling currently installed version of both Intel and Nvidia drivers completely from the system and installing system specific driver tweaked by the OEM. While installing, Intel should be installed first and reboot the machine. Then install the Nvidia driver.

    You can download the machine specific drivers from Drivers and software - IdeaPad Y510p Notebook

    If the BSOD continues even after installing OEM display drivers, please follow instructions from Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

Getting a "BAD_POOL_CALLER" when I connect my windows 8

Similar Threads
Thread Forum
"Loading files ..." -> "Windows Boot Manager" -> "OneKey"
Hi all, So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)). I have tried to load all of the options -- and none successfully load. I also end up at...
General Support
Windows 8.1 download error "We can't connect right now"
Hello, I'm currently trying to create a bootable Windows 8.1 disc for future clean installs, but because I have Windows OEM product key, i'm getting the following error "We can't connect right now. Check your internet connection and try again." when trying to download the Windows 8.1 ISO from...
Installation & Setup
Windows 8 Installer "We can't connect at the moment"
After entering a valid retail key into the installer located here I get the following error: 43378 I have tried running the installer on another computer with the same results. I have also tried the netsh command and deleting the Panther folder. The problem arised after doing the trick to...
Installation & Setup
Unable to download Windows 8- "We can't connect right now"
Hi guys, as the title suggests I am unable to download Windows 8 media via the provided Microsoft setup. I have contacted Microsoft on multiple occasions with multiple agents connecting to my computer via a remote connection and have been unable to fix the problem. They had the cheek to offer me a...
General Support
Windows 8 upgrade error:"We can't connect right now..."
Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again". Apparently, a number of people are having this issue Steps to try and solve: Disabled AV and Firewall both software and the router firewall....
Installation & Setup
"Failed to connect to a Windows service" error
When i start my computer i get that error in the bottom left,i used hijackthis and this is the report: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:23:07, on 27/07/2013 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Normal...
General Support
"bsod "bad_pool_caller"
Hi, My computer crashes randomly with this BAD_POOL_CALLER message. I have a feeling that it is connected to just one of the user accounts on the computer but I am not really sure about that. I do also have some strange problems with my SkyDrive that loses its information on where the SkyDrive...
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook