Blue Screen of Death Windows 8.1 Problem

SocialChipmunk · Apr 20, 2014

I've got 2 BSOD problem -

IRQL_NOT_LESS_OR_EQUAL ( Netio.sys ) - When using Internet
Thread_Exception_Not_Handled ( Nvlddmkm.sys ) - When Playing Game

Anybody out there can help me ?

View attachment 41874

Thanks

usasma · Apr 21, 2014

Only 929 mB of free RAM. I'd suggest adding more RAM if you are able (and if the system can handle it). If not, then please check your startup items to make sure nothing unnecessary is loading - and only run 1 program at a time (in order to conserve the RAM that you do have).

Please uninstall Razer Game Booster as it is known to cause BSOD's on some Windows systems.

Please update your wired, wireless, and BitDefender programs - as those are the drivers most likely associated with this BSOD.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Please do not uninstall this one - only update it:
ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

bdfsfltr.sys Wed Mar 23 09:52:33 2011 (4D89FB21)
BitDefender AntiVirus FS filter driver
http://www.carrona.org/drivers/driver.php?id=bdfsfltr.sys

Please do not uninstall this one - only update it:
atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Apr 20 11:28:24.382 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042014-22921-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:29:37.111[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]NETIO.SYS ( NETIO!WfpStreamIsFilterPresent+23ea )[/B]
BugCheck [B]D1, {50, 2, 0, fffff800ea617aaa}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000050, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800ea617aaa, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID: [B]AV_NETIO!WfpStreamIsFilterPresent[/B]
CPUID:        "Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  K43SD.208
  BIOS Release Date             08/10/2012
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  K43SD
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Apr 20 11:28:24.382 2014 (UTC - 4:00)**************************
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]bdfsfltr.sys                Wed Mar 23 09:52:33 2011 (4D89FB21)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
FileMonitor.sys             Thu Feb 28 21:45:06 2013 (51301632)
L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
athwnx.sys                  Mon Apr  1 01:32:05 2013 (51591BD5)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
IntcDAud.sys                Thu Aug 29 10:42:53 2013 (521F5DED)
uxstyle.sys                 Mon Sep 23 07:19:02 2013 (524023A6)
Smb_driver_Intel.sys        Wed Oct  2 01:12:15 2013 (524BAB2F)
btfilter.sys                Wed Oct 30 03:09:06 2013 (5270B092)
igdkmd64.sys                Thu Oct 31 14:28:01 2013 (5272A131)
UrlFilter.sys               Mon Nov 18 04:22:40 2013 (5289DC60)
regfilter.sys               Mon Nov 18 23:39:54 2013 (528AEB9A)
idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
TeeDriverx64.sys            Wed Nov 27 12:56:32 2013 (52963250)
SmartDefragDriver.sys       Mon Dec 23 05:05:52 2013 (52B80B00)
RTKVHD64.sys                Mon Feb 24 10:43:38 2014 (530B68AA)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
nvvad64v.sys                Fri Mar 21 13:42:58 2014 (532C7A22)
[/font]

Blue Screen of Death Windows 8.1 Problem

SocialChipmunk

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One