Windows 8 and 8.1 Forums

BSOD crashes MSI GT70 mainly while playing games

  1. #1

    Posts : 4
    windows 8.1

    BSOD crashes MSI GT70 mainly while playing games

    My laptop is about 2 months old now and when ever I play games I usually get a BSOD crash within half to an hour every time. I personally have no clue how to fix these problems or read a dumb file correctly.

    I have added an attachment with my latest crash logs any help would be much appreciated.

    I used option 2 tool as well for bsod
    Last edited by killerpanda; 16 Apr 2014 at 10:45.

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Only 15 Windows updates installed ensure that you have ALL Windows Updates. Most Windows 8.1 system have around 55 or moreupdates on average). Please also install the windows 8.1 update 1. Windows 8.1 Update and Windows RT 8.1 Update also include security and performance updates, and they must be installed for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1.

    The following devices have problems.

    Device><![CDATA[Virtual Bluetooth Support (Include Audio)]]></Device>
    <Error_Code><![CDATA[This device is not working properly because Windows cannot load the drivers required for this device.]]>

    <Device><![CDATA[Bluetooth LWFLT Device]]></Device>
    <Error_Code><![CDATA[This device is not working properly because Windows cannot load the drivers required for this device.]

    <Device><![CDATA[Bluetooth Audio Device]]></Device>
    <Error_Code><![CDATA[This device cannot start.]]></Error_Code>
    Please make sure that you have the latest Windows 8.1 compatible Bluetooth drivers installed for it (drivers may be loaded before Windows disables the device).

    The 3 dumpfiles blame win32k.sys and ntkrnlmp.exe .

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {3, ffffd000227586d0, ffffd00022758628, 0}
    Probably caused by : win32k.sys ( win32k!EnterCritAvoidingDitHitTestHazard+13 )
    Followup: MachineOwner
    5: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000227586d0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00022758628, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    Debugging Details:
    TRAP_FRAME:  ffffd000227586d0 -- (.trap 0xffffd000227586d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80263764928 rbx=0000000000000000 rcx=0000000000000003
    rdx=ffffd00116f00180 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff802635f0a4f rsp=ffffd00022758860 rbp=fffff80263764928
     r8=0000000000000000  r9=000000000000003d r10=fffff8026347b000
    r11=ffffd00022758910 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    nt! ?? ::FNODOBFM::`string'+0x1159f:
    fffff802`635f0a4f cd29            int     29h
    Resetting default scope
    EXCEPTION_RECORD:  ffffd00022758628 -- (.exr 0xffffd00022758628)
    ExceptionAddress: fffff802635f0a4f (nt! ?? ::FNODOBFM::`string'+0x000000000001159f)
       ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
      ExceptionFlags: 00000001
    NumberParameters: 1
       Parameter[0]: 0000000000000003
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  explorer.exe
    ERROR_CODE: (NTSTATUS) 0xc0000409 - Er is een bufferoverschrijdingsfout opgetreden voor stack-buffer in deze toepassing. Via deze overschrijdingsfout kan een kwaadwillige gebruiker de controle over deze toepassing verkrijgen.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - Er is een bufferoverschrijdingsfout opgetreden voor stack-buffer in deze toepassing. Via deze overschrijdingsfout kan een kwaadwillige gebruiker de controle over deze toepassing verkrijgen.
    EXCEPTION_PARAMETER1:  0000000000000003
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff802635daae9 to fffff802635cefa0
    ffffd000`227583a8 fffff802`635daae9 : 00000000`00000139 00000000`00000003 ffffd000`227586d0 ffffd000`22758628 : nt!KeBugCheckEx
    ffffd000`227583b0 fffff802`635dae10 : 00000000`00000000 fffff802`635d081c 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    ffffd000`227584f0 fffff802`635da034 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiFastFailDispatch+0xd0
    ffffd000`227586d0 fffff802`635f0a4f : ffffe001`32c951c0 fffff802`635134fd 00000000`00000000 00000000`00000001 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`22758860 fffff802`634d1815 : ffffe001`34c71080 fffff802`634d3e00 00000000`00000002 fffff802`635156f7 : nt! ?? ::FNODOBFM::`string'+0x1159f
    ffffd000`227588c0 fffff802`634d3aa3 : 00000000`00000001 ffffd001`16f00180 00000000`0000003d ffffe001`3328a3b0 : nt!KiCommitThreadWait+0x1c5
    ffffd000`22758940 fffff802`635134fd : ffffe001`32c951c0 ffffe001`3328a3b0 00000000`04bff700 ffffd000`00000002 : nt!ExpWaitForResource+0x273
    ffffd000`22758a00 fffff960`00187a73 : ffffe001`34c71002 00000000`00000075 ffffd000`22758b80 00000000`04bff718 : nt!ExEnterPriorityRegionAndAcquireResourceExclusive+0x1ad
    ffffd000`22758a90 fffff960`0013266d : 00000000`00000001 00000000`00000003 00000000`00000004 00000000`00000000 : win32k!EnterCritAvoidingDitHitTestHazard+0x13
    ffffd000`22758ad0 fffff802`635da7b3 : ffffe001`34c71080 00000000`02b8ac60 00000000`00000001 ffffe001`34dcf7e0 : win32k!NtUserCallTwoParam+0x1d
    ffffd000`22758b00 00007ffd`ae6995aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`04bff6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`ae6995aa
    fffff960`00187a73 488bd8          mov     rbx,rax
    SYMBOL_NAME:  win32k!EnterCritAvoidingDitHitTestHazard+13
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: win32k
    IMAGE_NAME:  win32k.sys
    IMAGE_VERSION:  6.3.9600.17031
    FAILURE_BUCKET_ID:  0x139_3_win32k!EnterCritAvoidingDitHitTestHazard
    BUCKET_ID:  0x139_3_win32k!EnterCritAvoidingDitHitTestHazard
    FAILURE_ID_HASH_STRING:  km:0x139_3_win32k!entercritavoidingdithittesthazard
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {1a, 2, 8, 1a}
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a )
    Followup: MachineOwner
    2: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arg1: 000000000000001a, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 000000000000001a, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80332dde138
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
    00000000`0000001a ??              ???
    PROCESS_NAME:  System
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    TRAP_FRAME:  ffffd0013f0845b0 -- (.trap 0xffffd0013f0845b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=000000000000001a rsp=ffffd0013f084741 rbp=ffffd0013f07fab0
     r8=00000000000000c0  r9=ffffe0013428fab0 r10=fffff80332d72f80
    r11=000000061cacdc96 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    00000000`0000001a ??              ???
    Resetting default scope
    UNALIGNED_STACK_POINTER:  ffffd0013f084741
    LAST_CONTROL_TRANSFER:  from fffff80332be9ae9 to fffff80332bddfa0
    00000000`0000001a ??              ???
    ffffd001`3f084468 fffff803`32be9ae9 : 00000000`0000000a 00000000`0000001a 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    ffffd001`3f084470 fffff803`32be833a : 00000000`00000008 fffff803`32d736e8 00000000`00000000 ffffd001`3f0845b0 : nt!KiBugCheckDispatch+0x69
    ffffd001`3f0845b0 00000000`0000001a : 48000000`00000000 48ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : nt!KiPageFault+0x23a
    ffffd001`3f084741 48000000`00000000 : 48ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 68000000`00000000 : 0x1a
    ffffd001`3f084749 48ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0847 : 0x48000000`00000000
    ffffd001`3f084751 00ffffd0`013f0847 : 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0847 00ffffd0`013f0847 : 0x48ffffd0`013f0847
    ffffd001`3f084759 00ffffff`ff000000 : 68000000`00000000 68ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
    ffffd001`3f084761 68000000`00000000 : 68ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 88000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084769 68ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0847 : 0x68000000`00000000
    ffffd001`3f084771 00ffffd0`013f0847 : 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0847 00ffffd0`013f0847 : 0x68ffffd0`013f0847
    ffffd001`3f084779 00ffffff`ff000000 : 88000000`00000000 88ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
    ffffd001`3f084781 88000000`00000000 : 88ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 a8000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084789 88ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0847 : 0x88000000`00000000
    ffffd001`3f084791 00ffffd0`013f0847 : 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0847 00ffffd0`013f0847 : 0x88ffffd0`013f0847
    ffffd001`3f084799 00ffffff`ff000000 : a8000000`00000000 a8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
    ffffd001`3f0847a1 a8000000`00000000 : a8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 c8000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f0847a9 a8ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0847 : 0xa8000000`00000000
    ffffd001`3f0847b1 00ffffd0`013f0847 : 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0847 00ffffd0`013f0847 : 0xa8ffffd0`013f0847
    ffffd001`3f0847b9 00ffffff`ff000000 : c8000000`00000000 c8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
    ffffd001`3f0847c1 c8000000`00000000 : c8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 e8000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f0847c9 c8ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0847 : 0xc8000000`00000000
    ffffd001`3f0847d1 00ffffd0`013f0847 : 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0847 00ffffd0`013f0847 : 0xc8ffffd0`013f0847
    ffffd001`3f0847d9 00ffffff`ff000000 : e8000000`00000000 e8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
    ffffd001`3f0847e1 e8000000`00000000 : e8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 08000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f0847e9 e8ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0848 : 0xe8000000`00000000
    ffffd001`3f0847f1 00ffffd0`013f0847 : 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0848 00ffffd0`013f0848 : 0xe8ffffd0`013f0847
    ffffd001`3f0847f9 00ffffff`ff000000 : 08000000`00000000 08ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0847
    ffffd001`3f084801 08000000`00000000 : 08ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 28000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084809 08ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0848 : 0x08000000`00000000
    ffffd001`3f084811 00ffffd0`013f0848 : 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0848 00ffffd0`013f0848 : 0x08ffffd0`013f0848
    ffffd001`3f084819 00ffffff`ff000000 : 28000000`00000000 28ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f084821 28000000`00000000 : 28ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 48000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084829 28ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0848 : 0x28000000`00000000
    ffffd001`3f084831 00ffffd0`013f0848 : 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0848 00ffffd0`013f0848 : 0x28ffffd0`013f0848
    ffffd001`3f084839 00ffffff`ff000000 : 48000000`00000000 48ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f084841 48000000`00000000 : 48ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 68000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084849 48ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0848 : 0x48000000`00000000
    ffffd001`3f084851 00ffffd0`013f0848 : 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0848 00ffffd0`013f0848 : 0x48ffffd0`013f0848
    ffffd001`3f084859 00ffffff`ff000000 : 68000000`00000000 68ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f084861 68000000`00000000 : 68ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 88000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084869 68ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0848 : 0x68000000`00000000
    ffffd001`3f084871 00ffffd0`013f0848 : 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0848 00ffffd0`013f0848 : 0x68ffffd0`013f0848
    ffffd001`3f084879 00ffffff`ff000000 : 88000000`00000000 88ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f084881 88000000`00000000 : 88ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 a8000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084889 88ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0848 : 0x88000000`00000000
    ffffd001`3f084891 00ffffd0`013f0848 : 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0848 00ffffd0`013f0848 : 0x88ffffd0`013f0848
    ffffd001`3f084899 00ffffff`ff000000 : a8000000`00000000 a8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f0848a1 a8000000`00000000 : a8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 c8000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f0848a9 a8ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0848 : 0xa8000000`00000000
    ffffd001`3f0848b1 00ffffd0`013f0848 : 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0848 00ffffd0`013f0848 : 0xa8ffffd0`013f0848
    ffffd001`3f0848b9 00ffffff`ff000000 : c8000000`00000000 c8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f0848c1 c8000000`00000000 : c8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 e8000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f0848c9 c8ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0848 : 0xc8000000`00000000
    ffffd001`3f0848d1 00ffffd0`013f0848 : 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0848 00ffffd0`013f0848 : 0xc8ffffd0`013f0848
    ffffd001`3f0848d9 00ffffff`ff000000 : e8000000`00000000 e8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f0848e1 e8000000`00000000 : e8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 08000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f0848e9 e8ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0849 : 0xe8000000`00000000
    ffffd001`3f0848f1 00ffffd0`013f0848 : 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0849 00ffffd0`013f0849 : 0xe8ffffd0`013f0848
    ffffd001`3f0848f9 00ffffff`ff000000 : 08000000`00000000 08ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0848
    ffffd001`3f084901 08000000`00000000 : 08ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 28000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084909 08ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0849 : 0x08000000`00000000
    ffffd001`3f084911 00ffffd0`013f0849 : 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0849 00ffffd0`013f0849 : 0x08ffffd0`013f0849
    ffffd001`3f084919 00ffffff`ff000000 : 28000000`00000000 28ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
    ffffd001`3f084921 28000000`00000000 : 28ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 48000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084929 28ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0849 : 0x28000000`00000000
    ffffd001`3f084931 00ffffd0`013f0849 : 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0849 00ffffd0`013f0849 : 0x28ffffd0`013f0849
    ffffd001`3f084939 00ffffff`ff000000 : 48000000`00000000 48ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
    ffffd001`3f084941 48000000`00000000 : 48ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 68000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084949 48ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0849 : 0x48000000`00000000
    ffffd001`3f084951 00ffffd0`013f0849 : 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0849 00ffffd0`013f0849 : 0x48ffffd0`013f0849
    ffffd001`3f084959 00ffffff`ff000000 : 68000000`00000000 68ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
    ffffd001`3f084961 68000000`00000000 : 68ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 88000000`00000000 : 0x00ffffff`ff000000
    ffffd001`3f084969 68ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0849 : 0x68000000`00000000
    ffffd001`3f084971 00ffffd0`013f0849 : 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0849 00ffffd0`013f0849 : 0x68ffffd0`013f0849
    ffffd001`3f084979 00ffffff`ff000000 : 88000000`00000000 88ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
    fffff803`32be833a 440f20c0        mov     rax,cr8
    SYMBOL_NAME:  nt!KiPageFault+23a
    FOLLOWUP_NAME:  MachineOwner
    IMAGE_NAME:  ntkrnlmp.exe
    IMAGE_VERSION:  6.3.9600.17041
    FAILURE_ID_HASH_STRING:  km:av_code_av_null_ip_nt!kipagefault
    FAILURE_ID_HASH:  {4ce35ff9-c5cf-d66d-0323-0f05e33f6692}
    Followup: MachineOwnerFAILURE_ID_HASH:  {f9c803d6-838b-8937-2275-f06f60e09026}
    Followup: MachineOwner
    When a Windows/system driver like win32k.sys or ntkrnlmp.exe is blamed when experiencing a BSOD
    it's most likely not the problem. Most of the time further analysis is neededto determine the actual cause.
    The dumplfiles all mention WIN8_DRIVER_FAULT.
    So my first advice is updating your system to windows 8.1. compatible drivers.

    You have a MSI GT70 2OC/2OD please update all your drivers to the latest windows 8.1 versions from here MSI Global GT70 2OC

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
    Note: firstcheck the support/driver downloadsite of your OEM model or system for the latest windows 8.1 drivers.(see above)

    rikvm_38F51D56 fffff800`6b819000 fffff800`6be62000 Mon May 14 09:49:40 2012 (4fb0b914) 00033650 rikvm_38F51D56.sys
    Driver Description: Unknown driver, possibly dynamic as it doesn't appear in MSINFO32
    Maybe associated with Cyberlink Power DVD (from this link: Some kind of virus? - Am I infected? What do I do? )Driver Update Site: No idea of how to update this driver. From this topic: Bsod x 2 diffrent.. 0x3d and 0xf4 - Tech Support Forum

    SynTP fffff800`6a135000 fffff800`6a1a8000 Sat Aug 25 01:20:26 2012 (50380c3a) 0006e722 SynTP.sys
    Driver Description: Synaptic Touch Pad Driver
    Driver Update Site: Drivers ? Synaptics

    NTIOLib_X64 fffff800`6c3f0000 fffff800`6c3f7000 Thu Oct 25 12:27:58 2012 (5089142e) 00008550 NTIOLib_X64.sys
    Driver Description: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    Driver Update Site: MSI Afterburner

    e22w8x64 fffff800`6a7ce000 fffff800`6a7fb000 Mon Dec 03 16:42:37 2012 (50bcc86d) 000301a8 e22w8x64.sys
    Driver Description: Killer Networks Ethernet Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer Service BSOD issue. Workaround here: MSI USA
    Driver Update Site:

    HECIx64 fffff800`6a71b000 fffff800`6a72e000 Mon Dec 17 20:32:21 2012 (50cf7345) 0001803d HECIx64.sys
    Driver Description: Intel Management Engine Interface
    Driver Update Site:

    btath_rcp fffff800`6bfb4000 fffff800`6c000000 Tue Dec 18 10:54:50 2012 (50d03d6a) 000218fb btath_rcp.sys
    btath_hcrp fffff800`6b33d000 fffff800`6b389000 Tue Dec 18 10:54:54 2012 (50d03d6e) 0002e794 btath_hcrp.sys

    Driver Description: Atheros Bluetooth Driver
    Driver Update Site: ATHEROS drivers for Microsoft Windows (Atheros?????) or ATHEROS drivers for Microsoft Windows (Atheros?????)

    akw8x64 fffff800`6a83d000 fffff800`6abd7000 Wed Jan 23 20:18:12 2013 (51003774) 003a593f akw8x64.sys
    Driver Description: Qualcomm Atheros Killer driver
    Driver Update Site:

    RtsPer fffff800`6a0c3000 fffff800`6a135000 Fri Feb 01 08:09:27 2013 (510b6a27) 00070c82 RtsPer.sys
    Driver Description: Realtek PCIE CardReader Driver
    Driver Update Site: select PCIe NOT USB Realtek

    iaStorA fffff800`67e50000 fffff800`68121000 Tue Mar 19 00:36:36 2013 (5147a504) 000b5818 iaStorA.sys
    dump_iaStorA fffff800`68cb9000 fffff800`68f8a000 Tue Mar 19 00:36:36 2013 (5147a504) 000b5818 dump_iaStorA.sys

    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site:

    RTKVHD64 fffff800`6aefa000 fffff800`6b231400 Fri Mar 29 14:40:06 2013 (515599b6) 0033c82e RTKVHD64.sys
    Driver Description: Realtek High Definition Audio Function Driver
    Driver Update Site: Realtek

    If the BSOD's continue after updating your system to windows 8.1, I'd suggest running Driver Verifier according to theseinstructions: Driver Verifier Settings
    Last edited by lifetec; 16 Apr 2014 at 17:35.
      My System SpecsSystem Spec

  3. #3

    Posts : 4
    windows 8.1

    Ok I have been updating my drivers but when i came to this one:

    RtsPer fffff800`6a0c3000 fffff800`6a135000 Fri Feb 01 08:09:27 2013 (510b6a27) 00070c82 RtsPer.sys
    Driver Description: Realtek PCIE CardReader Driver
    Driver Update Site: select PCIe NOT USB Realtek

    I was given two options for the PCIe and I have no clue which one to pick or how I would figure out which one to pick

    PCIE RTS5229 card reader driver for Linux V1.07 2012/7/12 65k CN US1 UK1 US2 HK1 US3
    PCIE RTS5209 card reader driver for Linux V1.10 2012/7/12

    Other then that things are going pretty well

    Edit 1 - I figured out the problem.. or one of my friends did

    Edit 2- So I have updated everything so hopefully these BSOD go away now. Thanks a lot for taking your time to help me, It's much appreciated. If I have any more BSOD I'll come back here .
    Last edited by killerpanda; 16 Apr 2014 at 17:29.
      My System SpecsSystem Spec

  4. #4

    Posts : 660
    windows 8.1

    Somehow i noticed that the MSI link to your model didn't work, but this is the working one MSI Global GT70 2OC
      My System SpecsSystem Spec

  5. #5

    Posts : 4
    windows 8.1

    There's still something causing crashes and form the list you gave me there's two things I'm suspicions of:

    rikvm_38F51D56 fffff800`6b819000 fffff800`6be62000 Mon May 14 09:49:40 2012 (4fb0b914) 00033650 rikvm_38F51D56.sys
    Driver Description: Unknown driver, possibly dynamic as it doesn't appear in MSINFO32
    Maybe associated with Cyberlink Power DVD (from this link: Some kind of virus? - Am I infected? What do I do? )Driver Update Site: No idea of how to update this driver. From this topic: Bsod x 2 diffrent.. 0x3d and 0xf4 - Tech Support Forum

    I had no clue what to do with this one.

    NTIOLib_X64 fffff800`6c3f0000 fffff800`6c3f7000 Thu Oct 25 12:27:58 2012 (5089142e) 00008550 NTIOLib_X64.sys
    Driver Description: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
    Driver Update Site: MSI Afterburner

    This one here i updated but is it even a necessary program, I haven't overclocked once yet and I'm not even sure if it updated the driver correctly when i tried.

    Anyways I made another crash report using that method 2 tool agian seeing how I had 2 bsod:

      My System SpecsSystem Spec

  6. #6

    Posts : 660
    windows 8.1

    I would first ignore the Rikvm driver.
    If you don't use MSI Live update 5 program, and don't overclock i would uninstall MSI Afterburner.

    The new dumpfiles are the same and still blame the windows drivers/system.
    Usual causes: System service, Device driver, graphics driver, ?memory

    The other is STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

    Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    The Intel Chipset, Management,Rapid Storage, Big Lan/Bluetooth, drivers are still not updated, please update all these drivers from the MSI site mentioned above.

    The new systeminfo still mention only 16 windows update, pleasevisit Windows Update and get ALL available updates (it may take several tripsto get them all). This will update all your windows systemfiles to the latest versions and will make your system stabler.

    Also there are BIOSupdates for windows 8.1 on this site.

    If the BSOD's continue after updating your system to windows 8.1, I'd suggest running Driver Verifier according to these instructions:
    Driver Verifier Settings . And upload these dumpfiles again.

    Also you could test your memory with memtest 86+, info and download here Memory Diagnostics
    Last edited by lifetec; 17 Apr 2014 at 11:35.
      My System SpecsSystem Spec

  7. #7

    Posts : 4
    windows 8.1

    When i try updating my Intel chipset, Management and Rapid storage the installer says the version I have is newer then the one on the MSI site. I know I updated those drivers through Intel yesterday.

    Also when I try to update windows it says I'm up to date and it only downloaded one update last night I believe.
      My System SpecsSystem Spec

BSOD crashes MSI GT70 mainly while playing games

Similar Threads
Thread Forum
BSOD while playing games
I have experienced BSOD while trying to play games like titanfall and CoH 2, the game keeps crashing and tells me there is not enough memory, Google chrome will also crash with the game sometimes. 52993
BSOD Crashes and Debugging
BSOD when playing games
Hi. Keep getting BSOD when playing games like CS GO or CoD Ghosts. Anyone that can help?
BSOD Crashes and Debugging
Getting more and more crashes, mostly while playing games
I have been receiving more and more BSOD, from a couple per month to in the latest days multiple per day. I'm running windows 8. I mostly get them while playing games. Thanks in advanced!
BSOD Crashes and Debugging
BSOD at first playing games. Then random crashes
First and foremost please bear with me and my poor technical skills. I recently bought this pc for the sheer necessity of one. I use it mostly for surfing, video streaming, light online gaming. At first I encounter the BSOD while playing League of Legends with medium settings. I get these: ...
BSOD Crashes and Debugging
BSOD while playing on msi gt70 dragon edition 2
hello everyone ,,, 2 days ago i bought a new MSI GT70 DRAGON EDITION 2 system specs :~ i7-4700mq processor nividia geforce gtx780m 750gb +128g ssd(super raid) ram 32gb os: windows 8 ... and i got BSOD like 5 times until now while playing league of legends and each time with different...
BSOD Crashes and Debugging
MSI GT70-20D windows 8.1 X64 random BSOD while playing
hello, I've read a lot about BSOD which are related to 3rd party software and hardware. I've upgraded all my driver using Driver Genius pro 12 which reduce BSOD from happening but I still get BSOD even everything is running well. please help me so I can go to MSI maintenance service & tell them...
BSOD Crashes and Debugging
BSODs or Crashes While Playing Games
i dont know why these bsod s or crashes coming. i tried to update my drivers it didnt work. if you need more information just reply here i will answer it as soon as i see it
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook