I sometimes gets blue screen, even when I am not running any programs.
Please review this attached file.
Thanks!
Please review this attached file.
Thanks!
My Computer
System One
-
- OS
- Windows 8.1
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
Right click on it again and this time select "Properties"
In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window
Next, open Task Manager (right click on TaskBar and select "Task Manager")
Click on the "More details" dropdown (if present)
Click on the "Startup" tab
Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable"
Finally, restart the system in order for the changes to take affect.
It may be that the instructions aren't stopping everything.
In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
"c:\program files\qualcomm atheros\killer network manager\killer~1.exe" (NOTE: killer~1.exe is most likely killernetmanager.exe)
In other cases, there's a program running out of c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the long string of letters and numbers may change)
Here's some things to try
1) Please see if there are any entries in the Startup tab of Task Manager that are related to Qualcomm/Atheros/Killer Network Manager (and NOT the card itself) and disable them (please let us know what you find) Be careful as the wrong selection can disable the network card.
2) Check in "msconfig" for any entries that aren't in the Startup tab of Task Manager. Let us know if you find any Qualcomm/Atheros/Killer entries there (we'll disable them differently if they are there).
3) Locate the "c:\program files\qualcomm atheros\killer network manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is actually a filename that starts with killer and ends with .exe) There will be an error in event viewer, but it'll stop the bugger from loading.
4) Locate the "c:\windows\installer\{Long string of letters, numbers, and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe" entry and rename the last .exe to .BAD (the long string of letters and numbers may change)
Just FYI - here are the MSI workaround instructions: MSI USA
[font=lucida console]**************************Fri Mar 21 20:39:28.226 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032114-10312-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 9:35:38.911[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiPageFault+23a )[/B]
BugCheck [B]A, {1, d, 1, fffff800edeb0374}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800edeb0374, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]AV_nt!KiPageFault[/B]
CPUID: "Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: [B]2794[/B]
BIOS Version A07
BIOS Release Date 12/04/2013
Manufacturer Alienware
Product Name Alienware 17
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 6 22:15:38.267 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020614-8578-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16452.amd64fre.winblue_gdr.131030-1505
System Uptime:[B]0 days 9:17:47.949[/B]
Probably caused by :[B]win32k.sys ( win32k!EngAcquireSemaphore+c4f5 )[/B]
BugCheck [B]3B, {c0000005, fffff801c4cabf5b, ffffd00022f1adb0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801c4cabf5b, Address of the instruction which caused the bugcheck
Arg3: ffffd00022f1adb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!EngAcquireSemaphore[/B]
CPUID: "Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz"
MaxSpeed: 2800
CurrentSpeed: [B]2794[/B]
BIOS Version A07
BIOS Release Date 12/04/2013
Manufacturer Alienware
Product Name Alienware 17
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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[font=lucida console]**************************Fri Mar 21 20:39:28.226 2014 (UTC - 4:00)**************************
[COLOR=RED][B]LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
RtsPStor.sys Thu Mar 29 03:09:33 2012 (4F740AAD)
PxHlpa64.sys Tue Apr 24 13:26:29 2012 (4F96E245)
stdcfltn.sys Fri Jul 13 19:30:14 2012 (5000AF86)
DellRbtn.sys Fri Aug 3 17:32:54 2012 (501C4386)
[COLOR=RED][B]dtscsibus.sys Mon Oct 29 05:28:48 2012 (508E4C50)[/B][/COLOR]
mbam.sys Thu Feb 28 15:33:07 2013 (512FBF03)
[COLOR=RED][B]e22w8x64.sys Wed Mar 20 17:24:01 2013 (514A28F1)[/B][/COLOR]
vmci.sys Fri May 17 21:19:18 2013 (5196D716)
LGSHidFilt.Sys Thu May 30 11:16:33 2013 (51A76D51)
VMNET.SYS Thu Jul 18 15:42:50 2013 (51E8453A)
vmnetadapter.sys Thu Jul 18 15:43:00 2013 (51E84544)
vmnetbridge.sys Thu Jul 18 15:43:47 2013 (51E84573)
SYMEVENT64x86.SYS Fri Jul 26 22:26:58 2013 (51F32FF2)
SRTSPX64.SYS Fri Jul 26 22:45:06 2013 (51F33432)
Ironx64.SYS Mon Jul 29 20:59:35 2013 (51F70FF7)
SYMDS64.SYS Tue Jul 30 19:29:08 2013 (51F84C44)
iaStorAV.sys Wed Jul 31 20:00:49 2013 (51F9A531)
dump_iaStorAV.sys Wed Jul 31 20:00:49 2013 (51F9A531)
vsock.sys Wed Jul 31 22:46:10 2013 (51F9CBF2)
ST_Accel.sys Tue Aug 6 13:08:21 2013 (52012D85)
SynTP.sys Tue Aug 13 17:20:24 2013 (520AA318)
Smb_driver_Intel.sys Tue Aug 13 17:23:00 2013 (520AA3B4)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
EX64.SYS Thu Aug 22 16:36:51 2013 (52167663)
ENG64.SYS Thu Aug 22 16:38:20 2013 (521676BC)
NETwew00.sys Thu Aug 22 17:20:34 2013 (521680A2)
SYMEFA64.SYS Sat Aug 31 00:02:36 2013 (52216ADC)
TeeDriverx64.sys Thu Sep 5 14:02:18 2013 (5228C72A)
SYMNETS.SYS Mon Sep 23 22:41:10 2013 (5240FBC6)
ccSetx64.sys Mon Sep 23 23:58:04 2013 (52410DCC)
SRTSP64.SYS Wed Sep 25 20:23:42 2013 (52437E8E)
RTKVHD64.sys Wed Oct 2 09:32:58 2013 (524C208A)
hcmon.sys Wed Oct 9 11:03:51 2013 (52557057)
eeCtrl64.sys Wed Oct 9 16:50:19 2013 (5255C18B)
EraserUtilRebootDrv.sys Wed Oct 9 16:50:19 2013 (5255C18B)
vmnetuserif.sys Fri Oct 18 14:19:38 2013 (52617BBA)
vmx86.sys Fri Oct 18 15:34:39 2013 (52618D4F)
clwvd6.sys Tue Oct 29 02:58:10 2013 (526F5C82)
BHDrvx64.sys Thu Dec 5 17:05:28 2013 (52A0F8A8)
iwdbus.sys Tue Dec 17 17:47:38 2013 (52B0D48A)
nvvad64v.sys Fri Dec 27 11:41:28 2013 (52BDADB8)
SbieDrv.sys Fri Jan 17 14:00:36 2014 (52D97DD4)
igdkmd64.sys Wed Jan 22 17:42:16 2014 (52E04948)
IDSvia64.sys Wed Feb 19 18:03:58 2014 (5305385E)
nvpciflt.sys Tue Mar 4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys Tue Mar 4 06:07:52 2014 (5315B408)
nvkflt.sys Tue Mar 4 06:12:10 2014 (5315B50A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 6 22:15:38.267 2014 (UTC - 4:00)**************************
[COLOR=RED][B]Apowersoft_AudioDevice.sys Thu Jul 23 08:04:10 2009 (4A6851BA)[/B][/COLOR]
iwdbus.sys Thu Sep 26 17:38:04 2013 (5244A93C)
igdkmd64.sys Wed Dec 18 15:49:12 2013 (52B20A48)
nvlddmkm.sys Thu Dec 19 12:02:52 2013 (52B326BC)
nvpciflt.sys Thu Dec 19 12:03:20 2013 (52B326D8)
nvkflt.sys Thu Dec 19 12:03:30 2013 (52B326E2)
IDSvia64.sys Fri Jan 10 22:57:07 2014 (52D0C113)
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