Windows 8 and 8.1 Forums

Multiple Random Bsod - Gaming, Browsing, simple use

  1. #1

    Posts : 3
    Microsoft Windows 8.1 Pro with Media Center

    Multiple Random Bsod - Gaming, Browsing, simple use

    I just built a new computer, and have been getting random Bsod all the time. Sometimes back to back. I've updated my drivers, tried running a chkdsk command promt, I can't figure it out. I'm worried it might be a hardware problem.

    Bsod occurs almost randomly. I can be watching a movie in the media center, playing any of my games (Steam, Origin,, surfing the web. Occasionally i'll Bsod right after I come back from a restart of a Bsod, just clicked the desktop icon on the start page.

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Most of your dumpfiles indicates STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR
    Usual causes: Hardware, Incompatibility, Maybe driver corruption
    But they happened during many different processes. So i suspect your system is not stable.

    Please update your BIOS your version is 1205, the latest version is 1803 date 2014-03-20
    SABERTOOTH Z87 BIOS 1803 to Improve system stability from Motherboards - SABERTOOTH Z87

    Please also check if you have the latest driverversion for your Chipset, Lan, Audio, Sata etc. on the same page.

    Please update these older drivers.

    IOMap a639e000 a63ab000 Thu Mar 04 11:49:57 2010 (4b8f9055) 0000e299 IOMap.sys => Asus smartdoctor see utilities
    AsIO 919e4000 919ea000 Wed Aug 22 11:54:43 2012 (5034ac63) 0000df48 AsIO.sys => Asus PCProbe Utility see utilities
    HECI 926e9000 926f9000 Mon Dec 17 20:32P:20 2012 (50cf7344) 000144e2 HECI.sys => Intel management part of chipset

    You have only 49 windows updates installed. Most systems have 55 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
    This will further stabilize your system.

    Also check for hardware problems.
    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Microsoft Windows 8.1 Pro with Media Center

    Did all that, and its still around. Which makes me believe this could be a hardware problem... Which would be expensive... As far as I know all my hardware is compatible with each other, which could mean its not compatible with the operating system?
      My System SpecsSystem Spec

  4. #4

    Posts : 660
    windows 8.1

    All of 4 dumpfiles indicates STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR

    3: kd> !errrec 844f601c
    Common Platform Error Record @ 844f601c
    Record Id     : 01cf471f2a484de3
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 3/24/2014 5:12:59 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ 844f609c
    Section       @ 844f6174
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x86
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000006
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ 844f60e4
    Section       @ 844f6234
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000006
    CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ 844f6234
    Section 2     : x86/x64 MCA
    Descriptor    @ 844f612c
    Section       @ 844f62b4
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000000c8478980
      Misc.       : 0x0000000000000086
    Processor detected an error in cache memory and called bugcheck function to prevent further data loss.

    All these BSOD happened during playing Diablo 3, games stress out a processor.

    What could indicate problems with processor: overheating, coolingpasta dried out, faulty processor etc.

    Among above reasons, an overclocked CPU is can also be a reason behind this particular BSOD.

    Are you overclocking your CPU or using any autoverclocking software.
    Because it happened during gaming are you overclocking your graphic card.

    If you do please stop overclocking and uninstall any of these autooverclocking software like Asus AI suite, Rivatuner etc.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    IOMap a7b37000 a7b44000 Thu Mar 04 11:49:57 2010 (4b8f9055) 0000e299 IOMap.sys
    Driver Description: ASUS Kernel Mode Driver for NT ?Asus Smart Doctor/iTracker 2
    Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

    AsUpIO 92631000 926321a0 Tue Aug 03 04:48:02 2010 (4c578362) 0000bef9 AsUpIO.sys
    Driver Description: ASUS hardware monitoring software related
    Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

    CLVirtualDrive 8be00000 8be15000 Mon Dec 26 14:25:18 2011 (4ef875be) 0001627e CLVirtualDrive.sys
    Driver Description: CyberLink Virtual Device Driver
    Driver Update Site: Customer Support - Updates | CyberLink

    AsIO 927f9000 927ff000 Wed Aug 22 11:54:43 2012 (5034ac63) 0000df48 AsIO.sys

    Driver Description: Asus PCProbe Utility
    Driver Update Site:

    Notice: 3 of these older drivers belong to asus suites, maybe they have to do with your BSOD

    You can get a head start on the hardware diagnostics if you'd like - they are located here:Hardware Diagnostics
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    Microsoft Windows 8.1 Pro with Media Center

    Found my problem. I was using windows 8.1. Purchased a copy of windows 7, haven't had a problem since.
      My System SpecsSystem Spec

Multiple Random Bsod - Gaming, Browsing, simple use

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