BSOD when running OpenVPN on Windows 8.1

Hi all,

It was suggested that I post this here.


I've been having a big problem in that my computer kept crashing with a BSOD, usually related to ndis.sys. I tried removing all the drivers and reinstalling with the latest. Same problem. My PC manufacturer sent me a replacement network card. Same problem. After reading various things online, I suspected that openvpn might be a problem so I uninstalled it. No more crashes since.


Obviously I want to be able to use my VPN. I tried setting it up through the network and sharing center but I get error messages when I try to connect.

I can't run the tool as I've uninstalled OpenVPN, although I guess I can reinstall - In fact, I hope I can! But I was just wondering if anyone had any ideas before I get back to the BSODs

I tried to attach a couple of minidump files, but it wouldn't let me.


I'm running Windows 8.1 on a fairly high specced laptop
I have a killer networks network card and I'm connecting over wifi
I also have avast internet security installed, but as I say, as soon as I uninstalled openvpn and the other Private Internet Access files the problem stopped.


Any help would be appreciated.

Hello elfgoose, and welcome to Eight Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

Thanks I will do that. Does it matter that it's not crashing at the moment? DO I need to reinstall OpenVPN and get it crashing again?

Thanks

Hi

If OpenVPN is causing issues for you, please try another alternative like SoftEther VPN - SoftEther VPN Project - SoftEther VPN Project

I have a killer networks network card and I'm connecting over wifi

Click to expand...

I would also suggest disabling services installed by Killer Networks driver as per this instructions - MSI USA

ok, thanks for the information. I will try SoftEther and see if that helps and try disabling the other services.

Thanks so much for your help

I just wanted to say thanks Anshad. After removing the killer services, I'm running OpenVPN and Avast with no BSOD problems.