BSOD upon power on

sea2k

New Member
Messages
1
New laptop here. It seems each time I power on the computer I am greeted with a BSOD:

Your PC ran into a problem

THis problem caused your PC to restart. You can send info to Microsoft about what went wrong to help us improve windows.

Files that will be sent to Microsoft

C:\Windows\Minidump\031314-18656-01.dmp
C:\Users\Name\AppData\Local\Temp\WER-72734-0.sysdata.xml
C:\Windows\MEMORY.DMP

Below I have included a ZIP attachment of the report. Thank you for any help!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N550JV
There are 3 dump files in the ZIP file and all BSOD's were caused UsbHub3.sys.
Please update the drivers
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
UsbHub3.sys is a windows systemdriver which updates via Windows Update, seeing that you have 56 windows updates installed on your laptop, you probably already have it.

Analyzing your dumpfile the driver who is probably causing your BSOD is BTfilter.sys.
This is the Atheros Bluetooth Driver. This driver is knowing to give some problems on windows 8.1.

Are you using a USB Bluetooth device on your system?

Update your Qualcom Atheros Bluetooth driver to the latest version v 8.01.306 on the Asus site ASUSTeK Computer Inc. -Support- Drivers and Download N550JV .

According to this post this version works. http://www.eightforums.com/drivers-hardware/34125-bluetooth-does-not-work-windows-8-1-a.html
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Back
Top