Hi. So I just started my computer up this morning and noticed that I couldn't open file explorer at all. I click the button on my taskbar, but when the window pops up, it's blank and then it crashes. My whole screen turns the color of my tile screen (Orange) and then it takes me back to my desktop. I've tried opening file explorer other ways, but nothing works. I created a .dmp file using process explorer, but I need help reading and understanding it. I uploaded it to my SkyDrive. Here is the link: https://onedrive.live.com/redir?resid=C03970A8A7C024BB!984 I just put it in the minidumps folder. It's called explorer.dmp
I would greatly appreciate it if any of you guys could help me. This is a big problem.
Pretty sure that it has one, but haven't checked inside the case!
Memory
upgraded to 12 gB from 8 gB
Graphics Card(s)
has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
Sound Card
I'm nearly deaf, so this isn't used often
Monitor(s) Displays
Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
Screen Resolution
800x600
Hard Drives
One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
- Switched to 500 gB Samsung 840 series SSD - WOW!!!
PSU
Why do we ask this for laptops?
Case
Silver with a neat Samsung logo
Cooling
sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
Keyboard
Microsoft Natural - the same one I've used since it orignally came out around 1995
Mouse
no Mouse - Trackball!!!!
Internet Speed
too slow when I'm waiting for a download to finish