Recurring BSOD: whea_uncorrectable_error

Rodrigues

New Member
Messages
3
For some months ago I bought a Samsung 9 series (NP900X3D) and I've been having some problems with it from the start. I'm not currently residing in the country where I bought it, so there's problems with the warranty - also I need it for school, so sending it in is not an option (yet).

I keep getting BSODs that say WHEA_UNCORRECTABLE_ERROR - perhaps two times a month? It seems to happen pretty random, the last one happened a half hour ago when I was watching a clip on youtube.
I also keep having problems with it if I stream HD-content - my trackpad gets all jittery and randomly jumps several inches on the screen, it is as if someone is simultaneously using my trackpad! And the audio starts to "skip" as well. But I can watch HD-movies if they're stored on my drive without problems. Maybe this is somehow related to the BSOD? This did not happen on my old Lenovo laptop which was considerably slower (and a lot cheaper...)

I thank you in advance and I hope that there are some kind and helping people out there!

Best regards,
Miguel Olsen Rodrigues
 

My Computer

System One

  • OS
    Windows 8.1
Hi,

0x124 stops, which is hardware fault, but drivers can cause too in some instances. Let's start there.

Uninstall AVG then use removal tool for it. Set Windows Firewall and Windows Defender to Automatic and start them too.

Uninstall HWiNFO simply because it has an unnecessary driver that we do not need on the machine at the moment.

Uninstall Eldos or similar: Driver Reference Table - cbfs3.sys

Update:

Rt630x64 Rt630x64.sys Fri Jul 26 03:01:35 2013 (51F21ECF)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thanks for replying so quickly!

I have deleted AVG, HWiNFO and the cbfs3.sys file (didn't find anything on my computer called Eldos) updated the driver you linked to and updated my BIOS.

Is there something else I should do?

Best regards
 

My Computer

System One

  • OS
    Windows 8.1
Is there something else I should do?

You're welcome. Update the bios to newest and post new crashes if any happen. Keep us updated regardless, please.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Okay, will do!

I updated my BIOS from P09ABK -> P10ABK. It's too early to say, but it feels like the jittering of the touchpad has decreased substantially.

Thank you for your help!:)

Best regards
 

My Computer

System One

  • OS
    Windows 8.1
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