Windows 8 and 8.1 Forums

WIn 8.1 constantly rebooting

  1. #1

    Posts : 7
    win 8.1

    WIn 8.1 constantly rebooting

    This is the message displayed when CPU rebooted SYSTEM_THREAD_EXCEPTION_HANDLED (ser2attr64.sys)I tried to find something on line with no luck

      My System SpecsSystem Spec

  2. #2

    Posts : 333
    Windows Server 2012 R2 / 8.1

    Hello Dewain,

    please can you follow this link and post the results:

    Blue Screen of Death (BSOD) Posting Instructions

    Once this is done someone will be able to help


      My System SpecsSystem Spec

  3. #3

    Posts : 7
    win 8.1

    2/13/2014 2:27 PM Application Error Faulting application name: HPNetworkCommunicator.exe, version: 28.0.1315.0, time stamp: 0x507e96b6
    Faulting module name: ntdll.dll, version: 6.3.9600.16384, time stamp: 0x5215f938
    Exception code: 0xc0000005
    Fault offset: 0x000000000002823d
    Faulting process id: 0x1300
    Faulting application start time: 0x01cf28c7c6674827
    Faulting application path: C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 041fbfad-94bb-11e3-8252-74de2b7992fb
    Faulting package full name:
    Faulting package-relative application ID:
      My System SpecsSystem Spec

  4. #4

    Posts : 7
    win 8.1

    This is another that shows up, i still have to figure the program out you told me about thats where this info came from.
    2/20/2014 1:58 AM Windows Error Reporting Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 10d
    P2: 4
    P3: 0
    P4: fffff80002de59b7
    P5: ffffe00002b53010
    P6: 6_3_9600
    P7: 0_0
    P8: 768_1

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_10d_42c67a2043597261bef61abb285c955a5168b2 d_00000000_cab_0ed5555e

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 021914-30531-01
    Report Status: 2048
    Hashed bucket:
      My System SpecsSystem Spec

WIn 8.1 constantly rebooting

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