BSOD - spaceport.sys

fotyc

New Member
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Windows 8 64bit Samsung Series 5 laptop purchased last summer, Online Armor firewall, Emisoft Antimalware, and Avast antivirus.

When waking the computer from sleep, it will act like it's been restarted. I finally installed the Nirsoft BS viewer and it reported an 0x139 bugcheck error involving spaceport.sys.

I ran the handy .BAT file to zip up my dumps and am attaching it here. There are three dumps in the file I think, two with spaceport and one with a driver irql error that seems to indicate my wireless card driver may be out of date based on some googling I did. The three images attached are the details for each BSOD as shown in the Nirsoft viewer. They all seem to report a crash at the same crash address in the kernel, for what that is worth.

If anyone can read these and tell me what I might want to do, if anything, I'd appreciate it. I'm moderately computer literate and can handle troubleshooting up to a point but I'm not a person who can take a computer apart and do anything harder than throwing in more memory... Driver updates, registry setting tweaks, etc. are ok. Also, I do like to really understand what I do, so I'd appreciate a little explanation and not just "do this and it'll work." Thank you...
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP550P5C
    CPU
    4ghz Intel
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. NP550P5C-A02UB
    Memory
    4gb
    Graphics Card(s)
    Intel
    Sound Card
    "High definition audio device"
    Monitor(s) Displays
    Generic PnP Monitor (15.3"vis)
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi HTS547575A9E384 750gb SATA
    Keyboard
    "HID keyboard device"
    Mouse
    "HID compliant mouse" and Amazon wireless mouse
    Internet Speed
    it's Verizon DSL so 2.5mbps :-(
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Online Armor
    Emsisoft Antimalware
    I have Belarc Advisor which can pull info better than the device manager if any is needed.
Hi,

Uninstall Online Armor firewall, Emisoft Antimalware, and Avast antivirus.

Set Windows Firewall and Windows Defender to Automatic and start them too.

Enjoy.

Definitely should uninstall the software that installed this too:

pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Can you tell me why my three security programs would cause this? I have always felt that the built-in Windows defender and firewall software was not as good. Are you recommending the Defender and Firewall as the best protection?
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP550P5C
    CPU
    4ghz Intel
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. NP550P5C-A02UB
    Memory
    4gb
    Graphics Card(s)
    Intel
    Sound Card
    "High definition audio device"
    Monitor(s) Displays
    Generic PnP Monitor (15.3"vis)
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi HTS547575A9E384 750gb SATA
    Keyboard
    "HID keyboard device"
    Mouse
    "HID compliant mouse" and Amazon wireless mouse
    Internet Speed
    it's Verizon DSL so 2.5mbps :-(
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Online Armor
    Emsisoft Antimalware
    I have Belarc Advisor which can pull info better than the device manager if any is needed.
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