DPC Watchdog Violation Windows 8.1 Pro

W

wizkid

Guest
Hello,

For the past few days now I have been getting several BSOD's they are as follows: DPC Watchdog Violation / Driver Not Less Or Equal and Verifier Iomanager Violation. I have tried to download the latest drivers for everything that I can update and also the latest BIOS for the board and GPU. I have done a clean installation of Windows 8.1 Pro to no avail. Unfortunately at the moment I have no memory dumps to post but I have uploaded the results from the system information programme so that you can please kindly advise if there is any issues showing or if I need to update anymore drivers?

Please do advise if you need any further screenshots / or results and I will post these.

Many thanks for your help.
 

My Computer

There aren't any crash dumps included. Update Logitech software.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
There aren't any crash dumps included. Update Logitech software.


Hi

As stated in my post above I do not currently have any crash dumps. Please can you advise what Logitech Drivers need updating? As I am running the latest version of the software from Logitech's website.

Also are there any drivers apart from the logitech drivers that also need updating?

Please can you advise,

Thanks
 

My Computer

Attach a screenshot of CPU-Z memory tab and one screenshot each for each stick of RAM of the SPD tab.We need to look at that. Also one of the first tab too would be good.

Disable Verifier. Maybe that's why the system is not making crash dumps.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Set timings in motherboard for RAM 9-9-9-24 (instead of 7-7-7-24 like it is now) and fixed. Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Yes, but you are also using command rate = 1t. ;)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
On another note, I am also having issues with the windows keys not working on the G19, I've reinstalled the drivers, moved to different usb's etc to no avail. Would you be able to shed any light on this? Or should I take this up with Logitech?

Thanks,
 

My Computer

No. The reason to make it 9-9-9-24 is so you can keep command rate at 1.

If you want to use 7-7-7-24 instead, then change command rate to 2.

I dunno about keyboard. Maybe bad button or something. Try in another computer to see if same reaction.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
No. The reason to make it 9-9-9-24 is so you can keep command rate at 1.

If you want to use 7-7-7-24 instead, then change command rate to 2.

I dunno about keyboard. Maybe bad button or something. Try in another computer to see if same reaction.


Ok I've changed the BIOS settings back to auto for the ram it now shows as 9/9/9/24 CR1

Regarding the keyboard its the same in another system but only happens under windows 8 so I assume it must be a driver issue? Aside from the Logitech drivers are all system drivers up to date as far as you can tell?
 

My Computer

Yes, all good. That's how I automatically knew you had a RAM problem.

You could uninstall all Logitech software, reboot then install the download from their site. Maybe it will do something good.

If it's plugged into USB 3.0 port or using a hub, connect straight to 2.0 port and try.

Etron USB 3.0 eXtensible Host Controller - 0100 (Microsoft) PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&186C6B44&0&00A9

Etron USB 3.0 eXtensible Host Controller - 0100 (Microsoft) PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&6F5B703&0&0048

VIA USB 3.0 eXtensible Host Controller - 0100 (Microsoft) PCI\VEN_1106&DEV_3483&SUBSYS_34831106&REV_01\4&693E52D&0&00AB

If that was my machine, I would most definitely try out the USB 3.0 drivers from the manufacturers, even if latest is Windows 7 drivers and have to use Device Manager .inf install method.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Yes, all good. That's how I automatically knew you had a RAM problem.

You could uninstall all Logitech software, reboot then install the download from their site. Maybe it will do something good.

If it's plugged into USB 3.0 port or using a hub, connect straight to 2.0 port and try.

Etron USB 3.0 eXtensible Host Controller - 0100 (Microsoft) PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&186C6B44&0&00A9

Etron USB 3.0 eXtensible Host Controller - 0100 (Microsoft) PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&6F5B703&0&0048

VIA USB 3.0 eXtensible Host Controller - 0100 (Microsoft) PCI\VEN_1106&DEV_3483&SUBSYS_34831106&REV_01\4&693E52D&0&00AB

If that was my machine, I would most definitely try out the USB 3.0 drivers from the manufacturers, even if latest is Windows 7 drivers and have to use Device Manager .inf install method.


Hi,

Unfortunately the system is still crashing although I've not received anymore BSOD at the moment but each time it crashes the hard drive light on the case is always solid blue. I've attached a new set of logs, to see if anything is now showing up?

Regarding the USB 3 drivers, I did indeed download the drivers from the Etron website but these offered poor performance speeds and the windows drivers offered better speeds.
 

My Computer

Hi,

Please can you advise if you have anything else that I can try to stop the system from crashing?
 

My Computer

Just received pm. The system isn't crashing anymore since there are no more minidumps and no more BSOD.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hi,

I've today upgraded to the AMD 8350 CPU and the system is once again crashing, I now have an updated minidump which is attached to this post. Please can you take a look and see what the issue is?

Many thanks,
 

My Computer

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hi.

Attached is the screenshot of CPUZ showing the new CPU, and also the requested dump files.

Many thanks,
 

My Computer

Need Memory tab of CPU-Z and one each for each stick of RAM of SPD tab.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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