Solved BSOD mainly in games, sometimes random

SoonEnough

New Member
Messages
14
hey all!im using windows 8.1 pro 64bitIt happens mainly while im playing games, sometimes random encounters like internet surfing or even when im in kitchen(pc only desktop)I used /sfc scannow(no errors) , /chkdsk(no errors), memtest(no errors), refreshed os(bsod happens after), updated bios, driver verifier(found bug with nvidia kernel, i reinstalled graphic driver and D.V. wont causing any crashes from now), D.I.S.M. (found error and repaired)This problem has been long time affecting that system (that was even in release preview edition)Dunno what else to tell U, dmp and spec attached of course*i had problem with power supply once; it was turning my pc off(no bsod) but now i have OCZ ZS Series 750W THX for looking into this ;)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
Hi,

Uninstall VMWare (for now).

Update VIA Audio driver from VIA's wesbite:

viahduaa viahduaa.sys Mon Oct 22 04:11:15 2012 (5084FFA3)

Uninstal AVG. Use removal tool for it after. Set Windows Defender and Windows Firewall to Automatic and start them too.

When it stays stable for some time, try your luck wit newest VMWare again.

Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
thx for quick response, i started and uninstalled vmware, i used removal tool to avg, but i have bitdefender free edition if You know(it should be in that spec) i think thats ok, but with driver to VIA audio is problem because im in their website and there are those 4 steps (choose os, which one, which driver AND the last is to choose 1 from 4 codecs mith mark VT1702S-VT1828S, there are 2 dates: 7 NOV 2012 and 25 JUL 2012) and if i want to download, its loading for eternity) i searched for exact file as U wrote but i failed. Most possible is that Im dumb :/ so correct me if U pls :/
http://218.32.192.73/en/support/driversSelect.jsp - thats where i searched
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
Don't worry about VIA for now.

Try your luck just by using the machine normally now. If you need to, uninstall BitDefender.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
bsod happened again but I dont know how many of those dmp again I have to give to help You...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
Please complete advice and then if there is still an issue, we will take other steps.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
OK, i uninstalled remains of AVG, bitdefender; turned on windows defender, updated VIA audio driver to that date as You said and I thought it was all :/ It took some time, and again when i was playing, BSOD appeared with this different phrase KERNEL SECURITY CHECK FAILED, and it seems serious, Im giving that dmp in zip if thats right (sorry for that last foolish post).
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
Ok, I notice you're always playing the same game when the system crashes. There could be an inherent problem to the game itself.

"EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application."

Let's look at memory. Please attach a screenshot of CPU-Z 1st tab, one of Memory tab, and one each for each stick of RAM of the SPD tab.

Update to SpeedFan v4.49
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I done as You said, If You sayin that internet may be the problem I send U also extra photo of IPv4 option that im changed from "automaticlly retrieving DNS server adress" to those from google that You see on screenshot and im wondering if that have anything to do with this problem ( i done that because i had problem with connecting to facebook only,it helped) ... , speedfan already 4.49 as I can see, and I dont have slot 3 and 4 in cpu-z
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
heh heh no "inherent" is different from "internet"

Inherent means: belonging to the basic nature of someone or something

Don't play that game for now. Do all other things. If it crashes:

Go into the bios settings and set the timings for the RAM manually to 9-9-9-24 instead of 9-12-12-30.

Increase the voltage to 1.55v for RAM, then save and test.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I've also had problems with random BSOD and shutdowns lately, mainly while playing BF4, but also while surfing/idling etc. (BF4 seemed to be a sure way to crash within relatively short time, less than half an hour or so consistently). My first concern was the ram, so I tried running the game with only one module (4GB), with no problems. No crashes whatsoever. When I insert two modules it crashes. I've ran all modules separately in Memtest86 for about 10 hours with no errors.

I've also had the BSOD with 'Kernel sequrity check failed', as well as 'Kmode exception not handled'.

Maybe you should try to play the game with only one memory module also, to see if you get the same result as me?
 

My Computer

System One

  • OS
    Win 8.1
I've also had problems with random BSOD and shutdowns lately, mainly while playing BF4, but also while surfing/idling etc. (BF4 seemed to be a sure way to crash within relatively short time, less than half an hour or so consistently). My first concern was the ram, so I tried running the game with only one module (4GB), with no problems. No crashes whatsoever. When I insert two modules it crashes. I've ran all modules separately in Memtest86 for about 10 hours with no errors.

I've also had the BSOD with 'Kernel sequrity check failed', as well as 'Kmode exception not handled'.

Maybe you should try to play the game with only one memory module also, to see if you get the same result as me?


Did you test slots? Could be bad motherboard or just unfortunate that tests yet have not showed defect in RAM.

A slight bump up in VDIMM may help, when using all RAM, especially if some capacitors are starting to fail.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Did you test slots? Could be bad motherboard or just unfortunate that tests yet have not showed defect in RAM.

A slight bump up in VDIMM may help, when using all RAM, especially if some capacitors are starting to fail.

I have tested all the modules on the first slot, so at least the modules seem to be ok. I haven't had time to test all the slots yet, but I plan to run one of the modules on the second slot tonight, and the third slot during work tomorrow. I'm pretty sure the tests won't fail. Haven't tried to raise the voltage, but I'll try later today to play BF4 with two modules (which causes the computer to crash) and command rate 2T and higher voltage. The modules are rated for 1.5V, how much should I raise it?

Just for information; my computer worked fine untill my daughter one day last week started to turn it on/off many times repeatedly. Perhaps it blew some of the caps?
 

My Computer

System One

  • OS
    Win 8.1
OK, I played some other game and it crashed so i done as You said and changed RAM timing to 9-9-9-24 and i changed DRAM Voltage to 1,59 because there was a choice beetwen 1,53 and 1,59. Sadly it happened again but not BSOD but screen freeze and that familiar constant beeping in headphones so i had to manually reset PC, and there was no dmp file... You think I should test more and bring some .dmp ??
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
You can post latest crash dump just for verification, but also, contact company for replacement RAM.

As long as all drivers are "clean", RAM is #1 likely suspect. Worst case scenario: You end up with "new" RAM and can take things from there.

Also, update bios to latest if not already.

It can't hurt to check voltages with Speccy to see if they are in spec. You can check temperatures too with Speedfan to ensure they are in spec.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Voltages and temperatures OK,Im attaching dmp but i found out in Blue Screen Viewer that along with ntoskrnl.exe is nvlddmkm.sys in red color; (which is nviia kernel mode driver); that i had but i reinstalled graphic driver before and it worked, dunno why its popping out again :/ ...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
When you get new RAM from the company, just install and set the motherboard to Optimized Defaults in the bios.

It's also probably a good idea to double-check that the precise modules are compatible with the motherboard. Should be, but you never know. In that case, ask the company for something else that is compatible.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I think there is nothing more to add so thanks for Your time and Your diagnosis, the rest is my problem now ;)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X2 545
    Motherboard
    ASRock M3A770DE
    Memory
    DDR3 8GB (2x4GB)
    Graphics Card(s)
    NVIDIA GeForce GTX 260
    Screen Resolution
    1920x1080
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