Hi, wondered if someone could help?
I have an HTPC that I built myself a couple of years ago - I upgraded to Windows 8 Enterprise last August/September and after rearm(ing) once the trial period cam to an end a week ago. I therefore decided to purchase Windows 8 Pro - there were no other changes at all.
Almost straight away I experienced blue screens with the whea_uncontrollable error message - I looked into the possible cause using this forum and others. It would seem that the general consensus is that it is a hardware issue or possibly a driver. However, the recommendations were to look at the software side first before upgrading the hardware (and spending more money!)
The first recommendations I found were to do with the Power Options and turning off the Fast Startup and Sleep options that are enabled by default and going into Advanced System Settings - Settings and changing the Automatic Memory Dump to Small Memory Dump. I also disabled dynamic ticks through the command prompt.
Next, I updated the BIOS (Gigabyte H55-USB3) and the firmware on my SSD (Sandisk Extreme 240GB) and attempted to update the drivers using Driver Detective - I had trouble working out the correct driver (INF Utility I believe) for my i3 540 processor with HD Graphics, but pretty sure I got there in the end.
None of this worked, so having read that others were having trouble with their SSD and Winows8 I installed a WD hard drive and reinstalled the OS. By the way, I had done a couple of reinstallations on the SSD - always a full installation (not upgrade) on a formatted drive - with full updates and 8.1 and without any updates.
The HDD seemed to be more stable, but eventually the blue screens came back - after time, not necessarily doing anything.
I ran chkdsk and memtests and a series of stress tests using RealTemp & Prime95 - all looked fine, the temperature peaked at 65 degrees C and during these tests there were no blue screens. I also ran an Intel Processor stability test which all passed.
The memory dump file after being examined by the Windows Bugging Tool indicated a processor issue and a TBL cache error - although I have to admit I'm not entirely sure what I'm looking at with this - txt file is attached.
At this point I thought I would dismantle the entire system and rebuild using the core components - leaving off the storage drives, disk drive and tuner card. I cleaned the case and parts thoroughly, removed the heatsink, reapplied thermal paste and put the heatsink back in place.
Still no good - it wasn't until this point that I realised that the only thing that had changed was Enterprise to Pro; not sure why I hadn't thought about it before really! So a fresh install of Enterprise and 36 hours later all is fine.
The problem is Enterprise has a limited trial period and I'd rather not be reinstalling every few months.
So my question is, if anyone can help, what is so different between Enterprise and Pro (both 8.0) that is not compatible with my machine or vice versa and is there anything I can change to fix it?
Many thanks for your help.
I have an HTPC that I built myself a couple of years ago - I upgraded to Windows 8 Enterprise last August/September and after rearm(ing) once the trial period cam to an end a week ago. I therefore decided to purchase Windows 8 Pro - there were no other changes at all.
Almost straight away I experienced blue screens with the whea_uncontrollable error message - I looked into the possible cause using this forum and others. It would seem that the general consensus is that it is a hardware issue or possibly a driver. However, the recommendations were to look at the software side first before upgrading the hardware (and spending more money!)
The first recommendations I found were to do with the Power Options and turning off the Fast Startup and Sleep options that are enabled by default and going into Advanced System Settings - Settings and changing the Automatic Memory Dump to Small Memory Dump. I also disabled dynamic ticks through the command prompt.
Next, I updated the BIOS (Gigabyte H55-USB3) and the firmware on my SSD (Sandisk Extreme 240GB) and attempted to update the drivers using Driver Detective - I had trouble working out the correct driver (INF Utility I believe) for my i3 540 processor with HD Graphics, but pretty sure I got there in the end.
None of this worked, so having read that others were having trouble with their SSD and Winows8 I installed a WD hard drive and reinstalled the OS. By the way, I had done a couple of reinstallations on the SSD - always a full installation (not upgrade) on a formatted drive - with full updates and 8.1 and without any updates.
The HDD seemed to be more stable, but eventually the blue screens came back - after time, not necessarily doing anything.
I ran chkdsk and memtests and a series of stress tests using RealTemp & Prime95 - all looked fine, the temperature peaked at 65 degrees C and during these tests there were no blue screens. I also ran an Intel Processor stability test which all passed.
The memory dump file after being examined by the Windows Bugging Tool indicated a processor issue and a TBL cache error - although I have to admit I'm not entirely sure what I'm looking at with this - txt file is attached.
At this point I thought I would dismantle the entire system and rebuild using the core components - leaving off the storage drives, disk drive and tuner card. I cleaned the case and parts thoroughly, removed the heatsink, reapplied thermal paste and put the heatsink back in place.
Still no good - it wasn't until this point that I realised that the only thing that had changed was Enterprise to Pro; not sure why I hadn't thought about it before really! So a fresh install of Enterprise and 36 hours later all is fine.
The problem is Enterprise has a limited trial period and I'd rather not be reinstalling every few months.
So my question is, if anyone can help, what is so different between Enterprise and Pro (both 8.0) that is not compatible with my machine or vice versa and is there anything I can change to fix it?
Many thanks for your help.
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- -
- CPU
- i3 540
- Motherboard
- Gigabyte H55M-USB3
- Memory
- Kingston 2x2GB DDR3
- Graphics Card(s)
- Integrated Intel HD Graphics
- Browser
- IE10
- Antivirus
- Zonealarm