My laptop crashes when exiting sleep mode

earthboundin

New Member
Messages
22
I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, So far I love it, But when I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.
It's not that much of a problem, but it's just very inconvenient.
 

My Computer

System One

  • OS
    Windows 8 Pro x64 9200
There wee no crash dumps included, but for sure, a very excellent start on tackling this for you would be to uninstall Earthboundin K10 software w/ winring0x64.sys driver.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I have k10stat, even after I uninstalled it, still crashing. Can you check this zip for a minidump

The driver was not deleted well:

Code:
1: kd> lmvm WinRing0x64
start             end                 module name
fffff880`1748d000 fffff880`17494000   WinRing0x64   (deferred)             
    Image path: \??\C:\Users\earthboundin\Desktop\K10STAT154\WinRing0x64.sys
    Image name: WinRing0x64.sys
    Timestamp:        Sat Jul 26 09:29:37 2008 (488B26C1)
    CheckSum:         00011908
    ImageSize:        00007000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Delete C:\Users\earthboundin\Desktop\K10Stat154 entire folder.

Then open Regedit and find the subkey for that driver, here - delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Reboot.

Then run this command from an elevated command prompt:

chkdsk /r C:

And yes to any questions it asks.

When that's all done, update Realtek lan driver and Realtek card reader storage driver:

Code:
Rt630x64 Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
RtsPStor RtsPStor.sys Thu Jul 21 01:52:49 2011 (4E27BEB1)

Realtek <<<Lan Driver

And install the latest chipset storage driver for your AMD ports:

Code:
Name    ATA Channel 0
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCIIDE\IDECHANNEL\4&1E8C28F8&0&0
Driver    c:\windows\system32\drivers\atapi.sys (6.2.9200.16384, 25.23 KB (25,840 bytes), 7/25/2012 8:11 PM)
    
Name    ATA Channel 1
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCIIDE\IDECHANNEL\4&1E8C28F8&0&1
Driver    c:\windows\system32\drivers\atapi.sys (6.2.9200.16384, 25.23 KB (25,840 bytes), 7/25/2012 8:11 PM)
    
Name    Standard Dual Channel PCI IDE Controller
Manufacturer    (Standard IDE ATA/ATAPI controllers)
Status    OK
PNP Device ID    PCI\VEN_1022&DEV_7800&SUBSYS_169B103C&REV_00\3&2411E6FE&0&88
I/O Port    0x00004118-0x0000411F
I/O Port    0x00004124-0x00004127
I/O Port    0x00004110-0x00004117
I/O Port    0x00004120-0x00004123
I/O Port    0x00004100-0x0000410F
Memory Address    0xF054C000-0xF054C7FF
IRQ Channel    IRQ 19
Driver    c:\windows\system32\drivers\pciide.sys (6.2.9200.16384, 13.73 KB (14,064 bytes), 7/25/2012 8:11 PM)
 
Last edited:

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Sad thing is, My laptop won't survive without k10stat, I have to undervolt.

Not sure why you think you need to alter the electrical design of the machine in order to let it survive, so that seems rather far on the dubious side to me.

Your machine will be best off taking the necessary steps as per above. Best of luck with it. :)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
So I uninstalled k10stat, before I did that it would just sit on a black screen then crash, now it shows my lockscreen pic for about 7sec then crashes, I updated my card reader storage driver, I still have no idea where to get the chipset drivers :confused: I feel like that's what's messing it up, I'm REALLY starting to miss sleep mode :cry:
 

My Computer

System One

  • OS
    Windows 8 Pro x64 9200
Which motherboard or laptop model? I know Pavilion G6 but which submodel is it?
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I'm not able to find info on which exact AMD chipset it is, but I really think the top link shown here will install well for you:

AMD Chipset Drivers

Check Device Manager after, to see if the storage uses amdxata.sys or something similar to that, after install.

If not, try the first link shown under this name: "AMD RAID Drivers"

If new crashes at all, let me see the crash dump. No problem. We'll make it good one way or another. (If you're still having crashes coming out of sleep, I can almost guarantee that driver that should have been deleted is still active. We'll see.)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Ok - then double check that you updated Realtek lan driver above. That's all for now, until we see more if necessary.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
You have Realtek 8168, so click top link 10/100/1000, then click on PCI Express, then click Software.

No worries. Installers don't install to devices that they can't. There are hardware ids in the install info that checks.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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