BSOD while I play any videos or media files. Even in games

STarSTeal

New Member
Messages
3
Hello. I found this forum on Google, I'm Spanish which I help with the google translator because my English is not very fluid. I hope not to bother.


I have done several installations of Windows 8.1 and I am an average computer user level. The PC is clean and correct, updated drivers and zero waste on my computer. Only Steam Games and downloaded files.


The point is that I can not find the reason for these crashes. Sometimes I do not even blue bug jumps, it just hangs me and I have to trace the RESET button.


I hope resolve my problem with your help. I think it happens always or usually watching some video (streaming or video file on my pc) but it has also happened in a game during some cinematic but I think also in the normal course of the game, not sure.

Very thanks!.
 

My Computer

System One

  • OS
    Windows 8.1
There weren't any crash dumps included. Uninstall Avast. Use the tool from them to do that too, that you can download. Set Windows Firewall and Windows Defender to Automatic and start them too.

Install drivers for these, from Gigabyte's website or AMD Chipset Drivers

Code:
Controladora de host extensible 3.0 de USB de Renesas: 0096 (Microsoft)    PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&87DAECB&0&0028
Controladora de host USB OpenHCD estándar    PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
Controlador de host de PCI a USB mejorado    PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
Controlador de host de PCI a USB mejorado    PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
Controlador de host de PCI a USB mejorado    PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&B2
Controladora de host USB OpenHCD estándar    PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
Controladora de host USB OpenHCD estándar    PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
Controladora de host USB OpenHCD estándar    PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&B0
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thanks MasterChief.

I will install the new drivers from the AMD website. The DriverDetective detects 4 outdated drivers. I would try to install them manually because I don't want to pay for the software.

I hope Avast isn't the problem, I would wait before uninstall it.

Thanks a lot!
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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