BSOD at random times with multiple different

sojumaster

New Member
Messages
3
Location
Georgia
Ever since I have bought this computer, it has constantly crashed. When I attempt to fix something, for example: re-seat the memory, made sure there was plenty of cable slack, etc. The system will then seem stable for 7-10 days. Then out of the blue, the system will crash several times in a short time (sometimes this period can be a few hours or a few days). Even though it has constantly crashed (in the hundreds of times) I would say I have actually witnessed it less than 10 times. There was one time though the system had crashed, rebooted, and then even crashed again before I even had a chance to log in.

The file included is from the last 2 months and it has 30 files. This appears to be a rather large number, this is nothing compared to what it used to be like when I first purchased this system a year ago.

Specs:
HP Envy 700
32 GB
i5-4430 3.0 (4 core)
Windows 8.1
DirectX 11
Graphics - Intel HD Graphics 4600

Antivirus - Symantec End Point
Malware Protection - Spy bot Search and Destroy

Heavy used applications:
GNS3
PhotoShop CS5

Thanks for any and all help
Stephen

Here is the attachment.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY 700
    CPU
    i5-4430 3.0 (4 Core)
    Memory
    32GB
    Graphics Card(s)
    Intel HD Graphics 4600
    Browser
    IE 11, Fire Fox
    Antivirus
    Symantec
Most BSOD's were caused by Memory Corruption, ie. one of your Memory Stick might be bad. Please
download and run the memory test: Memtest86+ - Advanced Memory Diagnostic Tool
You'll need to run the test for at least 6 passes and it will take a while to complete unless the test fails earlier.

In addition, temporarily uninstall all anti virus programs since they are known to also cause the BSOD.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Hi,

No problems. We'll make it well.

Uninstall Norton normally, reboot, then run the tool they offer to remove it as well.

Set Windows Firewall and Windows Defender to Automatic and start them too.

Update or uninstall (better) VMWare:

Code:
vstor2_ws60 vstor2-ws60.sys Thu Aug 19 16:28:39 2010 (4C6D93F7)
VMNET    VMNET.SYS    Mon Aug 10 08:04:50 2009 (4A800CE2)
vmnetadapter vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
vmnetbridge vmnetbridge.sys Mon Aug 10 08:05:58 2009 (4A800D26)

If there is an update available for your Logitech camera, install it:

Code:
lvrs64   lvrs64.sys   Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64  lvuvc64.sys  Mon Oct 22 22:12:08 2012 (5085FCF8)

Logitech Support - Downloads, Manuals, FAQs & More

Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Most BSOD's were caused by Memory Corruption, ie. one of your Memory Stick might be bad. Please
download and run the memory test: Memtest86+ - Advanced Memory Diagnostic Tool
You'll need to run the test for at least 6 passes and it will take a while to complete unless the test fails earlier.

In addition, temporarily uninstall all anti virus programs since they are known to also cause the BSOD.

That was one of the first things I tested. I even let it run for 4+ hours and had no errors.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY 700
    CPU
    i5-4430 3.0 (4 Core)
    Memory
    32GB
    Graphics Card(s)
    Intel HD Graphics 4600
    Browser
    IE 11, Fire Fox
    Antivirus
    Symantec
Hi,

No problems. We'll make it well.

Uninstall Norton normally, reboot, then run the tool they offer to remove it as well.

Set Windows Firewall and Windows Defender to Automatic and start them too.

Update or uninstall (better) VMWare:

Code:
vstor2_ws60 vstor2-ws60.sys Thu Aug 19 16:28:39 2010 (4C6D93F7)
VMNET    VMNET.SYS    Mon Aug 10 08:04:50 2009 (4A800CE2)
vmnetadapter vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
vmnetbridge vmnetbridge.sys Mon Aug 10 08:05:58 2009 (4A800D26)

If there is an update available for your Logitech camera, install it:

Code:
lvrs64   lvrs64.sys   Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64  lvuvc64.sys  Mon Oct 22 22:12:08 2012 (5085FCF8)

Logitech Support - Downloads, Manuals, FAQs & More

Enjoy.

MasterChief,

Thanks for the quick reply. I will go through these steps and report back the results.

Stephen
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP ENVY 700
    CPU
    i5-4430 3.0 (4 Core)
    Memory
    32GB
    Graphics Card(s)
    Intel HD Graphics 4600
    Browser
    IE 11, Fire Fox
    Antivirus
    Symantec
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