Windows 8 and 8.1 Forums

SYSTEM_THREAD_EXCEPTION and a whole host of others.

  1. #11

    I got another crash, and yeah I used the removal tool and everything. Even did a search for some problem files such as symefa64.sys. Nothing showed up, it's gone as far as I can tell, yet I'm still getting crashes.

    This happened when doing a full system scan using windows defender.
    I walk out of the room, come back and surprise! It crashed.
    Last edited by Goofballs; 30 Mar 2014 at 20:48.

      My System SpecsSystem Spec

  2. #12

    Posts : 1,883

    IF you have Cyberlink PowerDVD installed, leave this file alone:

    7: kd> lmvm rikvm_38F51D56
    start             end                 module name
    fffff880`0a8b6000 fffff880`0af00000   rikvm_38F51D56   (deferred)             
        Image path: \??\C:\Windows\system32\Drivers\rikvm_38F51D56.sys
        Image name: rikvm_38F51D56.sys
        Timestamp:        Thu Apr 05 07:15:12 2012 (4F7D7EC0)
        CheckSum:         00025DD4
        ImageSize:        0064A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If you do not have Cyberlink PowerDVD installed, it is malware.

    In this case, delete the driver, then delete the subkey for it in Regedit when you locate it, here:


    When done with that (or not doing anything at all for it) -

    open an elevated command prompt. Run this command for every storage partition you have, changing C: to match the drive/partition letter for each run:

    chkdsk /r C:

    Should be ok after.

    For good measure, update storage driver from

    iaStorA iaStorA.sys Sat Sep 01 21:01:24 2012 (5042AFE4)

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
        If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
        parameters are the exception record and context record. Do a .cxr
        on the 3rd parameter and then kb to obtain a more informative stack
    Arg1: 000000b50019060b
    Arg2: fffff8800c528838
    Arg3: fffff8800c528070
    Arg4: fffff802558c93c2
    Debugging Details:
      My System SpecsSystem Spec

  3. #13

    Cyberlink is the default application all my DVDs open with so, I assume that it's on the level.

    And to follow I am a little confused by this -

    open an elevated command prompt. Run this command for every storage partition you have, changing C: to match the drive/partition letter for each run:

    chkdsk /r C:
    I've never needed to open command prompt in win 8 - so that's probably the first step but, what exactly do you mean with the second part. I don't really understand command prompt, if anything it terrifies me that I'll do something wrong so whats this about partitions and changing drives and such? Am I supposed to change things to the D drive? How do I know what?
      My System SpecsSystem Spec

  4. #14

    Posts : 1,883

    Follow Brink's tutorial (Option #4) about how to open an elevated command prompt.

    Copy the next line below and then use your mouse to paste it into the black window.

    chkdsk /r C:

    Press Enter on the keyboard.

    Follow instructions it gives.
      My System SpecsSystem Spec

  5. #15

    Okay so I followed your instructions and I received this message
    "Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts"
    is - is that normal? I mean I could just say yes, but what exactly could be preventing it.

    UPDATE: I went ahead, restarted. Computer froze on restart disk not checked.

    Further update: did it again, the restarting logo froze - but then the computer restarted anyway. But it didn't do the checkdisk. I think my restart is broken. And yeah I've turned off "fast start up"

    I tried right clicking the C drive going to tools and doing a check through that, but it yielded no results.
    Last edited by Goofballs; 29 Jan 2014 at 00:06.
      My System SpecsSystem Spec

  6. #16

    Well, I feel a little silly. Now while I'm still having issues restarting the PC which rules out chkdsk. (I made another thread on the fact that the PC does not restart correctly, which is something that predates this issue by about a year I just never bothered to do anything about it) As mentioned before I tried right clicking the C drive going to properties > tools > check. With no results, but what was dumb of me is I did not check the D drive. Which yielded an error.

    It stated that two files occupied the same cluster, I'm going to take an uninformed guess and say that I probably have to try searching for another problem because that doesn't seem as though it would be THAT major.

    EDIT: Okay I actually went to have a look in the event viewer, and a lot more than what was initially said was modified. A whole lot of changes were made to my driver directory. Which is odd as I updated it AFTER I started having problems.

    I would like to perform the chkdsk through control panel to see if anything else comes up but I just can't at this moment. Would there be that many differences not found within the windows task?
    Last edited by Goofballs; 29 Jan 2014 at 08:38.
      My System SpecsSystem Spec

  7. #17

    It's probably a bit too early to be saying this for sure, but I have not experienced a BSOD in the last 1 or 2 days so, maybe something we did fixed it. I'll post an update at the end of the week.
      My System SpecsSystem Spec

  8. #18

    Ah $#&%!

    Got another bluescreen this time relating to fltmgr.sys. Which as I understand is related to windows security?
    So basically if an antivirus performs a background task I get a BSOD.

    I don't know what to do.
      My System SpecsSystem Spec

  9. #19

    Posts : 1,883

    Quote Originally Posted by Goofballs View Post
    I don't know what to do.
    chkdsk /r C:


    chkdsk /r D:
      My System SpecsSystem Spec

  10. #20

    Okay, did it with the D drive, now whenever I launch windows the graphics card driver does not load properly (it takes a second boot to do so) thank goodness I have a second monitor because it doesn't even pick up my primary screen. In the device manager my NVIDIA Gforce GT 630 is giving me a big yellow ! and error 52. It was last updated on January 9th so it's not like a recent update caused anything.
    So I'm guessing it fixed something in the NVIDIA directory which caused it to break everything. I'm updating the NVIDIA card to the latest driver now, which is unfortunately a BETA driver, but hopefully It will be able to recognize my monitor again once it's done.

    Oh yeah everything is now also super low res.

    EDIT: Actually I have a question, what would happen if I uninstalled my video driver? Would I just not be able to see anything ever again?
    Because if this doesn't work I guess I'll have to start from scratch.

    EDIT: Updated, working so far. Any ideas on why that happened?
    Last edited by Goofballs; 15 Feb 2014 at 08:52.
      My System SpecsSystem Spec

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