hi,
I'm wondering if someone can help with this issue. I ran into a BSOD while the system was unattended. I used Who Crashed and got the following information, but I was wondering if you guys could shed any more light on it. Unfortunately I realize that may be difficult as I cannot include all of the files you typically request(only the minidump is attached) - I apologize as I realize this may be frustrating.
here is the info from Who Crashed:
This was probably caused by the following module: [FONT=Segoe UI, Arial]win32k.sys[/FONT] (win32k!NtUserGetDC+0x24)
Bugcheck code:
0x50 (0xFFFFF960000E1008, 0x8, 0xFFFFF960000E1008, 0x7)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path:
C:\WINDOWS\system32\win32k.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Multi-User Win32
Driver
Bug check description: This indicates that invalid system memory has
been referenced.
This appears to be a typical software driver bug and is not
likely to be caused by a hardware problem.
The crash took place in a
standard Microsoft module. Your system configuration may be incorrect. Possibly
this problem is caused by another driver on your system that cannot be
identified at this time.
---
If you can add any additional insight from just looking at the dump file I would appreciate it.
There haven't been any hardware changes or software installs for many months now. Scanning (SFC, CHkDKS) did not reveal any errors.
Thanks
I'm wondering if someone can help with this issue. I ran into a BSOD while the system was unattended. I used Who Crashed and got the following information, but I was wondering if you guys could shed any more light on it. Unfortunately I realize that may be difficult as I cannot include all of the files you typically request(only the minidump is attached) - I apologize as I realize this may be frustrating.
here is the info from Who Crashed:
This was probably caused by the following module: [FONT=Segoe UI, Arial]win32k.sys[/FONT] (win32k!NtUserGetDC+0x24)
Bugcheck code:
0x50 (0xFFFFF960000E1008, 0x8, 0xFFFFF960000E1008, 0x7)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path:
C:\WINDOWS\system32\win32k.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Multi-User Win32
Driver
Bug check description: This indicates that invalid system memory has
been referenced.
This appears to be a typical software driver bug and is not
likely to be caused by a hardware problem.
The crash took place in a
standard Microsoft module. Your system configuration may be incorrect. Possibly
this problem is caused by another driver on your system that cannot be
identified at this time.
---
If you can add any additional insight from just looking at the dump file I would appreciate it.
There haven't been any hardware changes or software installs for many months now. Scanning (SFC, CHkDKS) did not reveal any errors.
Thanks
My Computer
System One
-
- OS
- Server 2008 R2 Standard
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
- CPU
- ?
- Motherboard
- ?
- Memory
- 32
- Graphics Card(s)
- ?
- Browser
- IE 10