BSOD while system was unattended - Error: PAGE_FAULT_IN_NO

cerf777

New Member
Messages
1
hi,

I'm wondering if someone can help with this issue. I ran into a BSOD while the system was unattended. I used Who Crashed and got the following information, but I was wondering if you guys could shed any more light on it. Unfortunately I realize that may be difficult as I cannot include all of the files you typically request(only the minidump is attached) - I apologize as I realize this may be frustrating.

here is the info from Who Crashed:
This was probably caused by the following module: [FONT=Segoe UI, Arial]win32k.sys[/FONT] (win32k!NtUserGetDC+0x24)
Bugcheck code:
0x50 (0xFFFFF960000E1008, 0x8, 0xFFFFF960000E1008, 0x7)
Error:
[FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path:
C:\WINDOWS\system32\win32k.sys
product:
[FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Multi-User Win32
Driver
Bug check description: This indicates that invalid system memory has
been referenced.
This appears to be a typical software driver bug and is not
likely to be caused by a hardware problem.
The crash took place in a
standard Microsoft module. Your system configuration may be incorrect. Possibly
this problem is caused by another driver on your system that cannot be
identified at this time.



---

If you can add any additional insight from just looking at the dump file I would appreciate it.

There haven't been any hardware changes or software installs for many months now. Scanning (SFC, CHkDKS) did not reveal any errors.

Thanks
 

My Computer

System One

  • OS
    Server 2008 R2 Standard
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell
    CPU
    ?
    Motherboard
    ?
    Memory
    32
    Graphics Card(s)
    ?
    Browser
    IE 10
Being that the machine is in very good condition with respect to drivers as is, and there really isn't too much else to say, I'd be highly inclined to remove McAfee from the system with the tool they offer to do so, in safe mode.

Reboot and install MSE to replace it (since you're on 7), to test. When issues are cleared up, then you can use any antivirus you want.

Use CPU-Z to compare the SPD tab to the Memory tab, to see if memory is set well in the bios. If you're using mismatched memory or overclocking, please alleviate either situation, for testing until fixed.

See if you can update this driver:

Code:
7: kd> lmvm lsi_sas
start             end                 module name
fffff880`0135d000 fffff880`0137a000   lsi_sas    (deferred)             
    Image path: \SystemRoot\system32\drivers\lsi_sas.sys
    Image name: lsi_sas.sys
    Timestamp:        Mon May 18 20:20:23 2009 (4A11FB47)
    CheckSum:         000230A6
    ImageSize:        0001D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Driver Reference Table - lsi_sas.sys

 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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