Windows 8 and 8.1 Forums

Bsod page_fault_in_nonpaged_area

  1. #1

    Posts : 16
    Windows 8 Pro 64 b

    Bsod page_fault_in_nonpaged_area

    Please some help , i had a few bosd in the past (driver/program issues, everything solved), now i was on youtube and .... bum BSOD , probably (i hope) is a software/driver issue , recently i installed bluestacks and frets on fire .

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Only 115 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    This device is disabled. Is this deliberate? If so, why?
    Intel(R) Centrino(R) Wireless Bluetooth(R) 4.0 + High Speed Adapter USB\VID_8087&PID_07DA\6&45F9E49&0&5 Este dispositivo estแ deshabilitado.
    Please enable it and then update it's drivers. Feel free to disable it again after updating the drivers.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Thu Dec 12 00:55:05.162 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121213-12109-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:1 days 10:27:38.337
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+2bb5d4 )
    BugCheck 50, {ffffffff00000003, 1, fffff801515ce950, 2}
    Arg1: ffffffff00000003, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff801515ce950, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000002, (reserved)
    PROCESS_NAME:  ETDCtrlHelper.
    FAILURE_BUCKET_ID: AV_win32k+2bb5d4
    CPUID:        "Intel(R) Core(TM) i7-3635QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  P05ABU.142.130905.SK
      BIOS Release Date             09/05/2013
      Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
      Product Name                  770Z5E/780Z5E
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Thu Dec 12 00:55:05.162 2013 (UTC - 5:00)**************************
    RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    Rt630x64.sys                Fri Sep  7 04:21:17 2012 (5049AE7D)
    amdkmpfd.sys                Thu Sep 13 19:02:55 2012 (5052661F)
    NETwew00.sys                Wed Oct 10 14:16:17 2012 (5075BB71)
    RtsUVStor.sys               Mon Oct 15 05:20:45 2012 (507BD56D)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    atikmpag.sys                Mon Nov 26 23:26:34 2012 (50B440FA)
    atikmdag.sys                Tue Nov 27 00:23:36 2012 (50B44E58)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    RTKVHD64.sys                Tue Feb 19 09:15:08 2013 (512388EC)
    ElbyCDIO.sys                Mon Mar  4 04:21:51 2013 (513467AF)
    ETD.sys                     Fri Mar 22 04:20:48 2013 (514C1460)
    ETDSMBus.sys                Sun Mar 24 23:02:21 2013 (514FBE3D)
    AMPPAL.sys                  Tue May 21 11:12:37 2013 (519B8EE5)
    VClone.sys                  Wed Jul 24 11:02:55 2013 (51EFEC9F)
    RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ETDSMBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

Bsod page_fault_in_nonpaged_area

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