BSOD - Hard lock turning into BSOD: DPC_WATCHDOG_VIOLATION

nickciao

New Member
Messages
2
Hi,

I've been getting hard locks where the audio continues to work while everything else becomes unresponsive that eventually degenerate into a BSOD with a DPC_Watchdog_Violation.

Having looked at some of the events, I think it's probably some kind of SSD driver issue but I wanted to see if there were any other opinions here.

I've already tried manually updating the SSD/Audio/Network drivers and haven't had any success with that. I've flashed my SSD to the latest firmware version and that hasn't helped (the latest version is from april... so maybe I'm just screwed on that front). Windows is installed on the SSD and I've tried several fresh installs of win 8.1 Enterprise and the problem persists through installations.

Let me know what you guys think, I'm all out of ideas.

Operating System
Windows 8.1 Enterprise 64-bit

CPU
Intel Core i7 4930K @ 3.40GHz 22 °C
Ivy Bridge-E 22nm Technology

RAM
16.0GB DDR3 @ 657MHz (9-9-9-24)

Motherboard
ASRock X79 Extreme9 (CPUSocket) 35 °C

Graphics
27EA63 (1920x1080@60Hz)
IPS231 (1080x1920@60Hz)
3071MB NVIDIA GeForce GTX 780 (EVGA) 34 °C
3071MB NVIDIA GeForce GTX 780 (EVGA) 39 °C
ForceWare version: 331.82
SLI Disabled

Storage
931GB Western Digital WDC WD10EADS-00L5B1 (SATA) 27 °C
476GB ADATA SX900 (SSD) 28 °C
3726GB Seagate ST4000DM000-1F2168 (SATA) 26 °C
1862GB Western Digital WD My Passport 0748 USB Device (USB (SATA)) 28 °C

Optical Drives
HL-DT-ST BDDVDRW UH12NS30

Audio
High Definition Audio Device

I've attached 2 different crash dumps from the same day below.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64-bit
Only 19 Windows Updates installed. Most systems have 26 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

MSINFO32 is corrupted, please do this:
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

Razer driver dates from 2007 - those drivers cause BSOD's and MUST BE UPDATED (if no update is available, then the software and the device must be removed).

Western Digital software drivers date from 2008 and are known to cause BSOD's - please uninstall ASAP!

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue Dec  3 20:17:31.869 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-10890-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 0:54:31.547[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1a08d9 )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nvlddmkm+1a08d9[/B]
CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  P3.60
  BIOS Release Date             07/24/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec  3 19:21:59.744 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-10812-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 19:07:59.422[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13e32 )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  P3.60
  BIOS Release Date             07/24/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec  3 00:13:16.556 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120213-10937-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 0:20:09.234[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13e32 )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  P3.60
  BIOS Release Date             07/24/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue Dec  3 20:17:31.869 2013 (UTC - 5:00)**************************
[COLOR=RED][B]Lachesis.sys           Fri Aug 17 03:48:44 2007 (46C552DC)[/B][/COLOR]
[COLOR=RED][B]wdcsam64.sys           Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
k57nd60a.sys           Tue Jan 29 19:48:55 2013 (51086DF7)
e1q63x64.sys           Wed Mar 27 13:12:50 2013 (51532892)
netr28ux.sys           Thu Apr 25 22:33:43 2013 (5179E787)
cpuz136_x64.sys        Fri Jul 26 09:40:20 2013 (51F27C44)
intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
vmbkmclr.sys           Thu Aug 22 07:39:04 2013 (5215F858)
winhvr.sys             Thu Aug 22 07:39:52 2013 (5215F888)
dump_storahci.sys      Thu Aug 22 07:40:39 2013 (5215F8B7)
LcUvcUpper.sys         Tue Sep 17 14:52:50 2013 (5238A502)
Wnv.sys                Tue Oct  8 03:36:59 2013 (5253B61B)
nvlddmkm.sys           Mon Nov 11 08:24:05 2013 (5280DA75)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=Lachesis.sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
e1q63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
vmbkmclr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
winhvr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
LcUvcUpper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Wnv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top