ValiantSaint
New Member
- Messages
- 20
Hello everyone,
my friend has asked me to have a look at his HP "Envy" ultrabook running Windows 8, as it's stuck in a boot up "loop" whilst displaying an error code (0XC000021a)
I had a bit of shock, when I found out it doesn't have a DVD drive! Cue, several hours reading up how to install W8 boot DVD onto a USB drive. Thought I was making in-roads, but sadly not, as I can't use System Restore ("To use System Restore you must specify which Windows install to restore")
And I can't "refresh" the machine, as I get this message: "The drive where Windows is installed is locked. Unlock the drive and try again."
I just don't know what else I can do? Even tried running Hirens Boot CD from USB flash drive, but it doesn't even load!
Please help! Many, many thanks in advance : )
my friend has asked me to have a look at his HP "Envy" ultrabook running Windows 8, as it's stuck in a boot up "loop" whilst displaying an error code (0XC000021a)
I had a bit of shock, when I found out it doesn't have a DVD drive! Cue, several hours reading up how to install W8 boot DVD onto a USB drive. Thought I was making in-roads, but sadly not, as I can't use System Restore ("To use System Restore you must specify which Windows install to restore")
And I can't "refresh" the machine, as I get this message: "The drive where Windows is installed is locked. Unlock the drive and try again."
I just don't know what else I can do? Even tried running Hirens Boot CD from USB flash drive, but it doesn't even load!
Please help! Many, many thanks in advance : )
My Computer
System One
-
- OS
- Windows 7 HP 64Bit
- Computer type
- PC/Desktop
- CPU
- Intel Core i5 3330 @ 3.00GHz
- Motherboard
- MSI B75MA-P45 (MS-7798) (SOCKET 0)
- Memory
- 8.00GB Dual-Channel DDR3
- Graphics Card(s)
- 1024MB ATI AMD Radeon HD 7800 Series (MSI)
- Monitor(s) Displays
- LG IPS234 (1920x1080@60Hz)
- Screen Resolution
- 1920x1080
- Hard Drives
- 128GB OCZ-AGILITY3 ATA Device (SSD)
1TB SAMSUNG HD103SJ ATA Device (SATA)