Hi
Crash dumps shows
Bugcheck 0x7A as you said earlier.
Code:
BugCheck 7A, {4, 0, ffffe000015a5110, 624dfe8}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+186af )
This error check simply means, Windows failed to read the pagefile which is stored on the hard drive. Here is what Microsoft says about this stop code.
Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR (Windows Debuggers)
Scroll down to the bottom and you will see the common causes for this BSOD.
Code:
0xC000009A, or STATUS_INSUFFICIENT_RESOURCES, indicates a lack of nonpaged pool resources.
0xC000009C, or STATUS_DEVICE_DATA_ERROR, [COLOR=#ff0000][B]typically indicates bad blocks (sectors) on the hard disk.[/B][/COLOR]
0xC000009D, or STATUS_DEVICE_NOT_CONNECTED,[COLOR=#ff0000][B] indicates defective or loose cabling, termination, or that the controller does not see the hard disk.[/B][/COLOR]
0xC000016A, or STATUS_DISK_OPERATION_FAILED, [COLOR=#ff0000][B]indicates bad blocks (sectors) on the hard disk.[/B][/COLOR]
0xC0000185, or STATUS_IO_DEVICE_ERROR,[COLOR=#ff0000][B] indicates improper termination or defective cabling on SCSI devices[/B][/COLOR] or that two devices are trying to use the same IRQ.
0xC000000E, or STATUS_NO_SUCH_DEVICE,[COLOR=#ff0000][B] indicates a hardware failure or an incorrect drive configuration[/B][/COLOR]. Check your cables and check the drive with the diagnostic utility available from your drive manufacturer.
As you can see, a failing hard drive is the most common reason for this particular crash. Now scroll down and check the
HDD SMART data collected by
"Speccy".
Code:
C4 Reallocation Event Count: 100 (100) Data 0000000003
C5 Current Pending Sector Count: [COLOR=#ff0000][B]096 (096) Data 0000000140[/B][/COLOR]
C6 Uncorrectable Sector Count: 100 (100) Data 0000000000
As you can see, there is a large number of pending sectors in the hard drive which simply means the hard drive surface has developed a large number o bad sectors.
S.M.A.R.T. - Wikipedia, the free encyclopedia
Please follow the below steps.
1. Backup all the data to an external medium immediately. Your drive may fail completely at any time. At work, i will replace the drive directly even if there is a single pending sector.
2. Download and run
"Seagate Seatools" from the below link.
SeaTools for Windows | Seagate
Select your hard drive and choose
"Basic Tests --> Short Generic" first. Then
"Basic Tests --> Long Generic". Please report whether the drive passes or fails the test.
