Windows 8 and 8.1 Forums

BSOF on Toshiba Laptop

  1. #1

    Posts : 12
    Windows 8

    BSOF on Toshiba Laptop

    I've recently installed Windows 8 on my Toshiba Satellite L675D. I had Windows 7 and I've upgraded it to Windows 8 with an original license.

    Now, everytime after 5-10 minutes the laptop is on, I get a BSOD.

    I've noticed that if I don't plug the laptop to the AC adapter, the computer runs normally until the end of the battery.

    I'm putting the folder creater by the SF Diagnostic Tool.

    What should I do? I think is a problem about drivers, but I don't know how to check if my drivers are fine, and where to find the new ones.

    Thank you a lot.

      My System SpecsSystem Spec

  2. #2


    Your issue seems to be caused by AMD SATA driver.

    BugCheck 133, {0, 504, 503, 0}
    *** WARNING: Unable to verify timestamp for amdsata.sys
    *** ERROR: Module load completed but symbols could not be loaded for amdsata.sys
    Probably caused by : amdsata.sys ( amdsata+9652 )

    The driver seems to be old, probably a leftover from "Windows 7".

    Loaded symbol image file: amdsata.sys
        Image path: \SystemRoot\System32\drivers\amdsata.sys
        Image name: amdsata.sys
        Timestamp:        Thu Oct 08 01:43:09 2009 (4ACCF655)

    Please follow the below steps.

    1. Uninstall all AMD drivers from the system.

    AMD chipset and display divers are very old and not compatible with "Windows 8".

    amdsata.sys                 Thu Oct  8 01:43:09 2009 (4ACCF655)
    AMD AHCI 1.2 Device Driver
    amdxata.sys                 Thu Oct  8 01:43:10 2009 (4ACCF656)
    AMD storage controller driver - usually from the Windows 7 DVD
    atikmpag.sys                Tue Jun 19 02:11:29 2012 (4FDF9279)
    ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
    AtiPcie.sys                 Tue May  5 20:30:22 2009 (4A005486)
    ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)

    How-To Uninstall AMD Catalyst Drivers From A Windows Based System

    First Update AMD "Chipset" and " then Display" drivers from the below links.

    Chipset : AMD Chipset Drivers

    Display :

    2. Uninstall "Conexant Modem Driver".

    COLOR=RED]VSTCNXT6.SYS                Thu Oct 16 06:22:22 2008 (48F69046)[/COLOR]
    Conexant SoftK56 Modem Driver
    VSTAZL6.SYS                 Thu Oct 16 06:23:42 2008 (48F69096)
    Conexant SoftK56 Modem Driver
    Check in Toshiba support site for a "Win 8" compatible driver.

    3. Update LAN and WLAN drivers.

    Rt630x64.sys                Wed Oct 19 17:42:55 2011 (4E9EBEC7)
    Realtek PCI/PCIe Adapters
    rtwlane.sys                 Thu Jun 21 10:15:30 2012 (4FE2A6EA)
    Realtek PCI-E Wireless LAN NIC NDIS Driver

    LAN : Download Win8 and Win8.1 Auto Installation Program from Realtek

    WLAN : Download Windows driver auto installation program (support Win8) from Realtek

    4. Update "Synaptic Touchpad" divers.

    SynTP.sys                   Thu Mar 11 07:32:01 2010 (4B984F19)
    Synaptic Touch Pad Driver
    Update it from Drivers | Synaptics

    Also please uninstall Toshiba bundled softwares like Value added package, Config free etc (if there is any) as they are not designed for this platform.
    Last edited by Anshad Edavana; 24 Nov 2013 at 23:11.
      My System SpecsSystem Spec

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