Windows 8 and 8.1 Forums

DPC_WATCHDOG_VIOLATION bsod error on windows 8

  1. #1

    Posts : 5
    Windows 8

    DPC_WATCHDOG_VIOLATION bsod error on windows 8

    Guys, i am facing critical issue on my pc due to several days,

    Every time i formatted my pc,then after sometime it gives a bsod error & restart then pc cant start then windows start screen loading & loading......

    I updated all driver & ssd firmware but no result.
    I collect dmp files & collect some data.
    Stop code 0x00000133.

    Related driver show hal.dll +546a

    Due to restart i didn't collect so many.

    i will update dmp file information shortly.

      My System SpecsSystem Spec

  2. #2

    Posts : 5
    Windows 8

    waiting for reply...

    I am attaching the report , pls chk this & reply , I am waiting for your reply...
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    This may mean that your system isn't compatible with Windows 8.1 - and that you may need to revert back to the original operating system in order to achieve stability.

    Only 17 Windows Updates installed. Most systems have 26 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    I: drive has less than 2% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    I see that you've updated the SSD firmware, so we'll check the dump files for the storage controller drivers. You have the Intel Matrix Storage Manager installed - that's an older version. The newer version is known as the Intel Rapid Storage Technology (RST).

    Try this version of the Intel RST first:
    If it doesn't install, then try this version:
    If neither of those install, this may be an indication that your system isn't compatible with Win8.1

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    KMWDFILTER.sys Wed Apr 29 02:20:48 2009 (49F7F1C0) HID (mouse) Driver

    jraid.sys Thu Aug 13 04:10:27 2009 (4A83CA73)
    JMicron RAID Driver

    Please note the drivers below that date from before the release of Windows 8.1 (26 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

    The following is for informational purposes only.
    **************************Sat Nov 23 03:54:19.603 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112313-12500-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:05:40.315
    Probably caused by :SCSIPORT.SYS ( SCSIPORT!DllInitialize+494e )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  System
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: 3000
      BIOS Version                  F9
      BIOS Release Date             04/16/2009
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  EP45-UD3P
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sat Nov 23 03:54:19.603 2013 (UTC - 5:00)**************************
    KMWDFILTER.sys              Wed Apr 29 02:20:48 2009 (49F7F1C0)
    iaStor.sys                  Thu Jun  4 21:53:40 2009 (4A287AA4)
    jraid.sys                   Thu Aug 13 04:10:27 2009 (4A83CA73)
    atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
    atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    RTKVHD64.sys                Tue Nov  5 06:39:41 2013 (5278D8FD)
      My System SpecsSystem Spec

  4. #4

    Posts : 5
    Windows 8

    really really thanks for reply, no bios update released by manufacturer, and i update jraid.sys but iaStor.sys not updating also i tried both links but failed to install,"the setup program ended prematurely because of the following error,the platform is not supported"
    i tried 64bit setup, i attached log.pls chk this..
      My System SpecsSystem Spec

  5. #5

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I'm not 100% certain, but the RST log errors seem to say that it's not compatible with your hardware.
    This may not mean that your system is incompatible - just that the versions that you tried are incompatible.
    Still, this is another sign that the system may not be compatible w/Win8.1

    FWIW - Vista was v6.0 of the OS kernel, Win7 was v6.1, Win8 was v6.2, while Win8.1 is v6.3
    What this means is that Win8.1 is not just an add-on/service pack to Win8 - but rather it's an entirely different version of the OS
    As such - compatibility problems are fairly common (but the efforts at ensuring backwards compatibility removed many of the problems before the OS was released).

    Please note that there are only 8 3rd party drivers listed in the info I posted about the memory dump. In most cases this is a sign of a low-level problem (such as hardware or compatibility problems - less likely, but still possible are Windows issues). Again, another clue as to whether the system is compatible or not.

    We will keep evaluating the system for as long as you like - but it's up to you to decide if this is worth the hassle or not. If not, then your recourse is to revert to Win8 (or even Win7)
    If you want to continue with the evaluations, please zip up the contents of the C:\Windows\Minidump folder after each BSOD and upload it with your following posts.
    Good luck!
      My System SpecsSystem Spec

  6. #6

    Posts : 5
    Windows 8

    i also inform you that i face again a another problem, pc running well still now, but when i play some hd movies then my sound system cant detect DTS. i checked all setting also SPDIF pass through but failed to detect.even i change the player, codec but no solution but in this same settings windows 8 had detected the DTS.
      My System SpecsSystem Spec

  7. #7

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I am not very good with sound problems, but let's check this report before I send you to another of our forums for sound help
    FYI - the Sound & Audio forum is located here: Sound & Audio - Windows 8 Forums

    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

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