BSOD - KERNEL_DATA_INPAGE_ERROR - Win 8.1

Chotaz

New Member
Messages
2
8.1 - KERNEL_DATA_INPAGE_ERROR & Others

Hey everyone, nice to meet ya'll!

So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:

- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.

She gave me the laptop to backup all data before sending it to Sony because it's still on warranty, but they take up to a month to repair and return the computer and as a college student it's kind of complicated being without her computer for that long so I was hoping there's some way around this even if it's a fresh install, so I decided to drop by to ask for help!

Also, I attached the required dumps from SF Diagnostic Tool as by the instructions thread, thanks in advance.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Hi

As you stated in the first post, crash dump shows Bugcheck 0x7A.

Code:
BugCheck 7A, {4, 0, ffffe000050fe650, 44f87c960}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+601f )

Here is the Microsoft technical explanation about this stop code - Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR (Windows Debuggers)

In simple words this error means the system filed to read the "page file" which is located on the hard drive. If you scroll down the Microsoft reference page, you can see the common causes.

  • 0xC000009A, or STATUS_INSUFFICIENT_RESOURCES, indicates a lack of nonpaged pool resources.
  • 0xC000009C, or STATUS_DEVICE_DATA_ERROR, typically indicates bad blocks (sectors) on the hard disk.
  • 0xC000009D, or STATUS_DEVICE_NOT_CONNECTED, indicates defective or loose cabling, termination, or that the controller does not see the hard disk.
  • 0xC000016A, or STATUS_DISK_OPERATION_FAILED, indicates bad blocks (sectors) on the hard disk.
  • 0xC0000185, or STATUS_IO_DEVICE_ERROR, indicates improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ.
  • 0xC000000E, or STATUS_NO_SUCH_DEVICE, indicates a hardware failure or an incorrect drive configuration. Check your cables and check the drive with the diagnostic utility available from your drive manufacturer. If you are using older PATA (IDE) drives, this status code can indicate an incorrect master/subordinate drive configuration.

As you can see, this particular bug check is manly caused by a failing hard drive. I asked for the "Speccy" snapshot particularly to collect the hard drive health status.

As per the SMART data, your hard drive is clearly failing.

Code:
C4 Reallocation Event Count: 100 (100) [B][COLOR=#ff0000]Data 00000000B2C5[/COLOR][/B] Current Pending Sector Count: [COLOR=#ff0000][B]066 (066) Data 00000003F0[/B][/COLOR]


There is a large number of pending sectors in your hard drive which simply means there are severe bad sectors in the drive surface. In a healthy drive, it should be zero. At work, we will replace the drive even if there is a single current pending sector.

Immediately backup all the important data to an external medium.

Please download and run "Seagate Seatools" from the below link.

SeaTools for Windows | Seagate

Select your hard drive and run "Basic Tests --> Short Generic" first. If it passes, run "Basic Tests --> Long Generic" ( full surface scan). Please report the result of tests in next reply.
 
Last edited:

My Computer

System One

  • OS
    Windows 7
Its almost certainly nothing to do with your rig `PER SE`

Hey everyone, nice to meet ya'll!

So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:

- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.

She gave me the laptop to backup all data before sending it to Sony because it's still on warranty, but they take up to a month to repair and return the computer and as a college student it's kind of complicated being without her computer for that long so I was hoping there's some way around this even if it's a fresh install, so I decided to drop by to ask for help!

Also, I attached the required dumps from SF Diagnostic Tool as by the instructions thread, thanks in advance.

Its almost certainly nothing to do with your rig `PER SE`. Its most likely to do with what Microsoft churn out.


I get the same BSoD message time and time again on a very high end Haswell i7 Desktop rig with a GTX 780; on Windows 8.1 x64 with all updates; and I have tried all the drivers and BIOS/Chipset updates three months can cope with.


Although the BSoD is not really frequent; it does seem to be when I have MS Explorer running with Firefox and Google Chrome.


Its like they code to smack each other in the face, but hit the customer.


MS Windows 8.1 Pro should have a preventative measure to STOP THE BSoD BEFORE IT HAPPENS.
 

My Computer

System One

  • OS
    Windows 8.1 Build 9431
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MyBuild
    CPU
    i7 4770
    Motherboard
    Asus z87 Sabertooth
    Memory
    2x 8GB A-Data 1866 Ram.
    Graphics Card(s)
    Twin HD7770 but need NVidia for 3D soon.
    Sound Card
    Onboard for now.
    Monitor(s) Displays
    Asus VG278H 3D
    Screen Resolution
    1080P
    Hard Drives
    Samsung SSD Pro 128GB (Windows MS Office etc)
    WD Black 3.5-inch 1TB
    2x WD Blue 1TB 2.5-inch
    PSU
    Japanese 700W Platinum.
    Case
    Zalman Z11 Pro
    Cooling
    Zalman CPX14 ?
    Keyboard
    Wirelss Logitech.
    Mouse
    Wireless Logicool
    Internet Speed
    FiberOptic Broadband.
    Browser
    Google, I.E., F/Fox
    Other Info
    I got 4 computers.
    2 Toshiba laptops
    2 Desktops.

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

My Computer

System One

  • OS
    Windows 8.1 Build 9431
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MyBuild
    CPU
    i7 4770
    Motherboard
    Asus z87 Sabertooth
    Memory
    2x 8GB A-Data 1866 Ram.
    Graphics Card(s)
    Twin HD7770 but need NVidia for 3D soon.
    Sound Card
    Onboard for now.
    Monitor(s) Displays
    Asus VG278H 3D
    Screen Resolution
    1080P
    Hard Drives
    Samsung SSD Pro 128GB (Windows MS Office etc)
    WD Black 3.5-inch 1TB
    2x WD Blue 1TB 2.5-inch
    PSU
    Japanese 700W Platinum.
    Case
    Zalman Z11 Pro
    Cooling
    Zalman CPX14 ?
    Keyboard
    Wirelss Logitech.
    Mouse
    Wireless Logicool
    Internet Speed
    FiberOptic Broadband.
    Browser
    Google, I.E., F/Fox
    Other Info
    I got 4 computers.
    2 Toshiba laptops
    2 Desktops.

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

My Computer

System One

  • OS
    Windows 8.1 Build 9431
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MyBuild
    CPU
    i7 4770
    Motherboard
    Asus z87 Sabertooth
    Memory
    2x 8GB A-Data 1866 Ram.
    Graphics Card(s)
    Twin HD7770 but need NVidia for 3D soon.
    Sound Card
    Onboard for now.
    Monitor(s) Displays
    Asus VG278H 3D
    Screen Resolution
    1080P
    Hard Drives
    Samsung SSD Pro 128GB (Windows MS Office etc)
    WD Black 3.5-inch 1TB
    2x WD Blue 1TB 2.5-inch
    PSU
    Japanese 700W Platinum.
    Case
    Zalman Z11 Pro
    Cooling
    Zalman CPX14 ?
    Keyboard
    Wirelss Logitech.
    Mouse
    Wireless Logicool
    Internet Speed
    FiberOptic Broadband.
    Browser
    Google, I.E., F/Fox
    Other Info
    I got 4 computers.
    2 Toshiba laptops
    2 Desktops.
No, I'm blaming your hardware, bios settings or other poor drivers on your system.

MS Office does not have drivers, so you should know better.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
No, I'm blaming your hardware, bios settings or other poor drivers on your system.

MS Office does not have drivers, so you should know better.

That funny.
You blame the latest Asus BIOS. Then `Poor Drivers` by the same company. and then NVidia (graphics card).

Microsoft also have the Microsoft WDM drivers for the NVidia card on their Microsoft Updates web page as an `Optional update`.

Just saying; the INTERACTION between the two should be looked at. :think:

And I dont know if or why you are saying my Microsoft Ergonomic keyboard is at fault? or my Z87 Sabertooth is at fault? Or my Samsung Pro SSD? Or the Platinum 850W PSU?

Or the NVidia Drivers of various incarnations?

Try and understand:
Life is too short for the public to do the work of Microsoft and/or the hardware companies (when we are not paid employees).

When I buy a radio, I want to press autotune for the radio stations and then a button for each station. CUSTOMERS do not want to have to fiddle about for months.
 

My Computer

System One

  • OS
    Windows 8.1 Build 9431
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MyBuild
    CPU
    i7 4770
    Motherboard
    Asus z87 Sabertooth
    Memory
    2x 8GB A-Data 1866 Ram.
    Graphics Card(s)
    Twin HD7770 but need NVidia for 3D soon.
    Sound Card
    Onboard for now.
    Monitor(s) Displays
    Asus VG278H 3D
    Screen Resolution
    1080P
    Hard Drives
    Samsung SSD Pro 128GB (Windows MS Office etc)
    WD Black 3.5-inch 1TB
    2x WD Blue 1TB 2.5-inch
    PSU
    Japanese 700W Platinum.
    Case
    Zalman Z11 Pro
    Cooling
    Zalman CPX14 ?
    Keyboard
    Wirelss Logitech.
    Mouse
    Wireless Logicool
    Internet Speed
    FiberOptic Broadband.
    Browser
    Google, I.E., F/Fox
    Other Info
    I got 4 computers.
    2 Toshiba laptops
    2 Desktops.
@rogerthat1945


A BSOD can be caused by either hardware or software reasons. A failed RAM , failed HDD or a driver fault can cause the same stop code. In this particular case, HDD was the faulty component. Please don't assume every single BSOD will be caused by same reason.
 

My Computer

System One

  • OS
    Windows 7
A BSOD `can be` caused. A BSOD `can be` caused.

@rogerthat1945


A BSOD can be caused by either hardware or software reasons. A failed RAM , failed HDD or a driver fault can cause the same stop code. In this particular case, HDD was the faulty component. Please don't assume every single BSOD will be caused by same reason.

1) My ram is perfect; and its 1866MHz and reccomended for this Z87 Sabertooth. It works perfect. There are no drivers for it. I know spending 5 days on an extended Memtest would be a waste of time.
2) My SSD is quite new and very reliable. Samsung Pro SSD. The software is bulletproof, they say.
3) You don`t say which `Driver fault` can cause the particular `Stop Code`. But like I say; "LIFE IS TOO SHORT FOR THE CUSTOMER TO DO THE WORK OF MICROSOFT AND/OR THE MANUFACTURERS."
4) I have the same ERROR CODE (as the poster) and my HDD/SSD is in perfect order. It also is not crashing at this moment. The BSoD happens RANDOMLY. And his PC may have the same problem again with his new HDD, but later. If a HDD/SSD is faulty, I think it would BSoD REGULARLY.

Whatever; I am a frequent customer of computers/parts, and am expressing myself as helpful customers should.

How are the sales of Windows 8.1?
 

My Computer

System One

  • OS
    Windows 8.1 Build 9431
    Computer type
    PC/Desktop
    System Manufacturer/Model
    MyBuild
    CPU
    i7 4770
    Motherboard
    Asus z87 Sabertooth
    Memory
    2x 8GB A-Data 1866 Ram.
    Graphics Card(s)
    Twin HD7770 but need NVidia for 3D soon.
    Sound Card
    Onboard for now.
    Monitor(s) Displays
    Asus VG278H 3D
    Screen Resolution
    1080P
    Hard Drives
    Samsung SSD Pro 128GB (Windows MS Office etc)
    WD Black 3.5-inch 1TB
    2x WD Blue 1TB 2.5-inch
    PSU
    Japanese 700W Platinum.
    Case
    Zalman Z11 Pro
    Cooling
    Zalman CPX14 ?
    Keyboard
    Wirelss Logitech.
    Mouse
    Wireless Logicool
    Internet Speed
    FiberOptic Broadband.
    Browser
    Google, I.E., F/Fox
    Other Info
    I got 4 computers.
    2 Toshiba laptops
    2 Desktops.
Roger, your ignorance shines through with the extreme luminosity of a supernova. lol

Suggest one of two things:

1) Post your crash dumps so I can fix your machine literally within 2-3 minutes of seeing them.

2) Move on to somewhere else to spew your nonsense.

View attachment 37653
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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