laptop keeps crashing with blue screen

pienaar1

New Member
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my HP laptop keeps crashing saying DRIVERS NOT LESS OR EQUAL (tcpip.sys), I am running on windows 8 and do not know why it keeps crashing :(
Please help

I have attached the minidump files
 
Last edited:

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp Pavilion g6- 2210sa
Hi

Your crash dumps looks like the typical ones which can be initiated by downloading torrents. Please try the below steps.

1. Download and save the latest LAN driver.

Download and save Win8 and Win8.1 Auto Installation Program from the below link.

Realtek

2. Now uninstall "Realtek Ethernet" driver from "Control Panel--> Programs" and reboot the system. If not listed there, uninstall from "Device manager" with "Delete driver" option selected.

Like this :

kb27259-004_en_v3.png


3. Install the latest driver we downloaded earlier. Also check whether there is a driver update available for your wireless adapter in "Windows update". Right click on the "Ralink WiFi" adaper and select "Update driver". Let it to auto search and install any updates (make sure internet is connected through Ethernet port) .


If the blue screens continues, uninstall the torrent client as a test and report how the system works.
 

My Computer

System One

  • OS
    Windows 7
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