System Thread Exception Not Handled (nvlddmkm.sys)

Omniforce

New Member
Messages
1
Hello guys,

Every time I play a game after a few minutes, I blue screen with the error: System Thread Exception Not Handled (nvlddmkm.sys). Nothing else besides games seem to cause this BSOD.

I have removed and reinstalled the current nVidia drivers and I ran memtest last night (no errors on 7 passes).

Thanks for you help in advance,
Omniforce
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y480
    CPU
    Intel Core i7-3610QM 2.30 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Geforce GT 640m
    Sound Card
    onboard
    Screen Resolution
    1366x768 / 1920x1080
    Browser
    Google Chrome
    Antivirus
    MalwareBytes
Any particular reason that Secure Boot is turned off?

Did the system come with 8.1 - or did you update to it? If you updated to it, have you downloaded and installed all the 8.1 drivers from here: http://download.lenovo.com/lenovo/content/ddfm/P014-S024-SS2220.html
If not, please do so.

I also wonder about the other drivers (below) dated prior to the release of Win8.1 (around 26 Oct 2013). Check for updates to 8.1 at the developers website.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Also, you may want to start with these free hardware diagnostics (start with the video tests): Hardware Diagnostics
Please be sure that you're using the laptop on a hard surface (preferably with a laptop cooling pad) as the diagnostics will raise the temps significantly. Monitor the temps with the monitoring software suggested at the website.

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Nov 13 13:54:13.927 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111313-25562-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]0 days 10:41:26.663[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+4ff602 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff80001fca602, ffffd000240a16f8, ffffd000240a0f00}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80001fca602, The address that the exception occurred at
Arg3: ffffd000240a16f8, Exception Record Address
Arg4: ffffd000240a0f00, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
FAILURE_BUCKET_ID: [B]AV_nvlddmkm+4ff602[/B]
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  5DCN40WW(V2.07)
  BIOS Release Date             10/10/2012
  Manufacturer                  LENOVO
  Product Name                  Lenovo IdeaPad Y480
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Nov 13 13:54:13.927 2013 (UTC - 5:00)**************************
AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
jmcr.sys                    Mon Jul 30 22:57:46 2012 (501749AA)
SynTP.sys                   Mon Sep 17 18:53:08 2012 (5057A9D4)
Smb_driver_Intel.sys        Mon Sep 17 18:53:54 2012 (5057AA02)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
IntcDAud.sys                Wed May 22 10:52:52 2013 (519CDBC4)
NETwew00.sys                Tue Jun 25 15:34:06 2013 (51C9F0AE)
bcbtums.sys                 Wed Aug  7 11:11:22 2013 (5202639A)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
[/font]
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top