bad_pool_caller

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Delthis

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bad_pool_caller / system_service_exception

Ive been getting a bad_pool_caller BSOD for awhile now when trying to alt+tab between games and Mozilla.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Hi

Your BSOD issue seems to be probably caused by "AMD display driver".

Code: 
BugCheck C2, {7, 11c1, 5040302, fffff8a018db5610}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
GetPointerFromAddress: unable to read from fffff80189371168
GetUlongFromAddress: unable to read from fffff801893711f8
Probably caused by : [COLOR=#ff0000][B]atikmdag.sys[/B][/COLOR] ( atikmdag+b3254 )

Driver Reference Table - atikmdag.sys

The driver seems to be outdated.

Code: 
Loaded symbol image file: atikmdag.sys    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR=#ff0000][B]Fri Mar 29 07:57:04 2013[/B][/COLOR] (5154FBF8)

Please follow the below steps.

1. Uninstall currently installed AMD display driver in the proper way.

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

2. Download and install the latest WHQL version of the driver from the below link.

http://www2.ati.com/drivers/13-9_win7_win8_64_dd_ccc_whql.exe

While installing, choose "Custom" and deselect everything except the "AMD Display driver".

GoBitGo.COM-6-GPU-Article-Driver-Install-3.png



Let us know how the system works now.
 

My Computer

System One

  • OS
    Windows 7
I followed what you suggested and installed everything without any hitches. Went on about my normal business trying to reproduce the error and all seemed well. Finally, under the exact same circumstances, switching into a game after looking at a web browser I got another BSOD. This time it was system_service_exception. Logs posted and thank you for the help.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Only 107 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://ati.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Click to expand...
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Lot's of Live Kernel Events - may be a sign of low-level driver/hardware problems.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

This appears to be a video problem - but we just don't know if it's hardware or software.
Ensuring that you have all Windows Updates, updating the Realtek driver above, and removing AMD OverDrive should tell us if it's software or not (the Event Viewer stuff will also give us some clues).
Should the BSOD's continue after fixing those things, then it's time to start looking for a hardware cause.

If you'd like, you can get a head start on these free hardware diagnostics: Hardware Diagnostics I'd start with the video tests first - then move on to the other tests if the video stuff doesn't reveal any problems/crashes.

Good luck!

Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Wed Nov 13 05:15:42.059 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111313-19094-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 1:49:04.734[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b63bc )[/B]
BugCheck [B]3B, {c0000005, fffffa800a005013, fffff880097466d0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffffa800a005013, Address of the instruction which caused the bugcheck
Arg3: fffff880097466d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0x3B_atikmdag+b63bc[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 12 23:29:32.813 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111213-13291-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 0:02:38.488[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040302, fffff8a018db5610}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040302, Memory contents of the pool block
Arg4: fffff8a018db5610, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov  4 19:39:01.632 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110413-13462-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 21:43:00.306[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040201, fffff8a0175a7220}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040201, Memory contents of the pool block
Arg4: fffff8a0175a7220, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_Free
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_Free_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 31 01:17:06.124 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\103113-13338-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 3:07:50.799[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 504011c, fffff8a0031d0880}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 000000000504011c, Memory contents of the pool block
Arg4: fffff8a0031d0880, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 30 22:08:43.729 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\103013-11731-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 7:16:58.404[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040470, fffff8a010ff5710}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040470, Memory contents of the pool block
Arg4: fffff8a010ff5710, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 28 19:52:18.131 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102813-16239-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 15:59:54.806[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 504030a, fffff8a01a1affd0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 000000000504030a, Memory contents of the pool block
Arg4: fffff8a01a1affd0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 25 05:00:39.491 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102513-10873-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 1:41:43.166[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040102, fffff8a00350b130}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040102, Memory contents of the pool block
Arg4: fffff8a00350b130, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 24 23:40:32.517 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102413-12152-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]3 days 10:59:34.654[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040421, fffff8a00a83f610}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040421, Memory contents of the pool block
Arg4: fffff8a00a83f610, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 15 03:40:53.290 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101513-13182-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 5:36:32.965[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040401, fffff8a0164c1b90}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040401, Memory contents of the pool block
Arg4: fffff8a0164c1b90, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 14 22:03:42.842 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101413-13884-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 1:02:35.516[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {10, fffff8a00a7666a0, 302030b, fffff8a00a7666b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000010, type of pool violation the caller is guilty of.
Arg2: fffff8a00a7666a0
Arg3: 000000000302030b
Arg4: fffff8a00a7666b0
BUGCHECK_STR:  0xc2_10
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_10_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 13 21:00:35.743 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101313-14430-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:40:23.417[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 5040204, fffff8a016f07aa0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000005040204, Memory contents of the pool block
Arg4: fffff8a016f07aa0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  9 11:11:56.954 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-12417-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]3 days 5:41:01.318[/B]
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by :[B]atikmpag.sys[/B]
BugCheck [B]9F, {3, fffffa80099905d0, fffff803c2460b40, fffffa803f6273c0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80099905d0, Physical Device Object of the stack
Arg3: fffff803c2460b40, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa803f6273c0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_IMAGE_atikmpag.sys[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  2 19:12:30.350 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100213-13884-01.dmp]
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 4:18:58.026[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+b3254 )[/B]
BugCheck [B]C2, {7, 11c1, 504040c, fffff8a00c7a48c0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 000000000504040c, Memory contents of the pool block
Arg4: fffff8a00c7a48c0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_MINI
PROCESS_NAME:  lotroclient.ex
FAILURE_BUCKET_ID: [B]0xc2_7_MINI_atikmdag+b3254[/B]
  BIOS Version                  1302
  BIOS Release Date             11/14/2012
  Manufacturer                  To be filled by O.E.M.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Wed Nov 13 05:15:42.059 2013 (UTC - 5:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AtihdW86.sys                Wed Dec 12 12:20:30 2012 (50C8BCDE)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
au630x64.sys                Thu Mar 14 05:44:07 2013 (51419BE7)
RTKVHD64.sys                Thu Sep 26 07:56:08 2013 (524420D8)
atikmpag.sys                Tue Oct  8 08:27:46 2013 (5253FA42)
atikmdag.sys                Tue Oct  8 09:51:03 2013 (52540DC7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 12 23:29:32.813 2013 (UTC - 5:00)**************************
[COLOR=RED][B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B][/COLOR]
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov  4 19:39:01.632 2013 (UTC - 5:00)**************************
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[/font]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
au630x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you for all the help and suggestions. Ive done a lot of windows updating which I think might be the majority of the problem as a lot of crucial windows updates were missing. Further more I followed the directions for the live kernel events log and included it in my post. However, I have had two problems with what you suggested.
1. Following your link to update the realtek driver at "http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys" left me a bit confused. I followed the link on that page to "http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=7&PFid=10&Level=3&Conn=2" but was not really sure what to click on.. exploring my options did not leave me to find a diver download. Some help and/or clarification with that would be greatly appreciated.
2. Trying to find the AODDriver2.sys in device manager was not possible as once expanding the view to show hidden devices there was no option for "Non plug and play drivers" section. Ive included a cropped SS of the expanded view to make sure I did not miss it.
I am going to try and go about things normally and see if I run into any more problems or BSOD's and hope that the Windows updates were the source of the problem; and of course, once more information is provided for the other two options explore those. Thanks again for you time!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
The Admin event log shows a lot of issues with UEFI/BIOS changes - you may need to update both the UEFI/BIOS and the chipset drivers (along w/Windows Updates) - but hold off on that for now (do it once the system has stabilized).

You have a Realtek PCIe GBE Family Controller (PCIe = PCI Express and GBE = GigaByte Ethernet)
So this is the link to the driver for your system: Realtek
Make sure that you get the one for Win8/8.1

Don't worry about the AODDriver - that step was for those cases where the problem didn't go away when doing the first steps.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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