Windows 8 and 8.1 Forums

bsod issues wial playing bf4

  1. #1

    Posts : 1
    windows 8

    bsod issues wial playing bf4

    I have an issue with bsod that keeps happening when I play bf4 all the threads say to post here to get to know what program is issueing any help would be appreciated 0n reading the dump file to know what program / driver is the issue.

      My System SpecsSystem Spec

  2. #2


    Your BSOD issue seems to be caused by AMD graphics driver.

    BugCheck C2, {7, 11c1, 5030404, fffff8a00e62d490}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    GetPointerFromAddress: unable to read from fffff803497c7168
    GetUlongFromAddress: unable to read from fffff803497c71f8
    Probably caused by : atikmdag.sys ( atikmdag+b8b8a )
    Please follow the below steps.

    1. Uninstall current version of AMD display driver completely from the system. Read instructions from the below link to do that.

    How-To Uninstall AMD Catalyst Drivers From A Windows Based System

    2. Download and install the latest WHQL version from the below link.

    While installing. choose "Custom" instead of "Express" and uncheck everything except "Display driver".

    FAQ - Can I install only the display drivers from...

    3. Update Logitech keyboard and mouse driver.

    Current version is very old, probably Windows 7 version (?).

    LGVirHid.sys                Tue Nov 24 07:06:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver
    LGBusEnum.sys               Tue Nov 24 07:06:48 2009 (4B0B38B0)
    Logitech Keyboard
    Check whether there is an update available in their support site.

    Logitech Support - Downloads, Manuals, FAQs & More
      My System SpecsSystem Spec

bsod issues wial playing bf4

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