Windows 8 and 8.1 Forums

New Machine crashing with BugCheck 124, {0, fffffa80051fb0

  1. #1

    Posts : 1
    Windows 8

    New Machine crashing with BugCheck 124, {0, fffffa80051fb0

    I have a new Dell Inspiron One 2020 that crashes on my every day. When I run the dump through WinDBG it is pointing to a hardware issue and when I run a hardware diag it doesn't find any issues.

    Here is some initial info from the dump:

    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80051fb038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

    I have a full dump file that gets produced each time it crashes. Looks like it is too large to upload to the forum. I am attaching the SF Diagnostic tool info instead.
    If anyone can help me diagnose this issue it would be much appreciated!

    I am new to this forum and I must say I think it is awesome what you people do providing help like this to people. Thank you!

      My System SpecsSystem Spec

  2. #2

    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit

    Have you run RAM diagnostics? How about temperatures? If new, also check all the internal cables and board seating.

    Software wise, run sfc /scannow and DISM if sfc says it can't fix problems.

    SFC /SCANNOW Command - Run in Windows 8[1]=Performance%20Maintenance

    DISM - Fixing Component Store Corruption in Windows 8[1]=Performance%20Maintenance

    The more I think about this, it looks like a memory problem.
      My System SpecsSystem Spec

New Machine crashing with BugCheck 124, {0, fffffa80051fb0

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