epicinfotech
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I have a new Dell Inspiron One 2020 that crashes on my every day. When I run the dump through WinDBG it is pointing to a hardware issue and when I run a hardware diag it doesn't find any issues.
Here is some initial info from the dump:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80051fb038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
I have a full dump file that gets produced each time it crashes. Looks like it is too large to upload to the forum. I am attaching the SF Diagnostic tool info instead.
If anyone can help me diagnose this issue it would be much appreciated!
I am new to this forum and I must say I think it is awesome what you people do providing help like this to people. Thank you!
Here is some initial info from the dump:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80051fb038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
I have a full dump file that gets produced each time it crashes. Looks like it is too large to upload to the forum. I am attaching the SF Diagnostic tool info instead.
If anyone can help me diagnose this issue it would be much appreciated!
I am new to this forum and I must say I think it is awesome what you people do providing help like this to people. Thank you!
My Computer
System One
-
- OS
- Windows 8