BSOD-Windows 8 Tablet

GirlFriday

New Member
Messages
12
Location
Northeast US
Hi,

I am getting a BSOD with the error DRIVER_IRQL_NOT_LESS_OR_EQUAL and (igdkmd32sys). I am running full Windows 8 on a Dell Latitude 10 tablet. The tablet reboots with no further problems. The requested file is attached. Thanks in advance for any assistance you can provide.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 7537
    CPU
    Intell Core i7
    Memory
    8GB
    Hard Drives
    1TB
    Antivirus
    Windows Defender
Please re-run the data collection app and let it run for at least 15 minutes (or until the app itself says it's done).
Then zip it up and upload it with your next post.

There doesn't seem to be much wrong with the reports here.
I would suggest updating your video drivers from the Dell website (because the igdkmd32.sys driver is for your graphics card)

If the BSOD's don't stop, then I'd suggest running Driver Verifier according to these instructions: Driver Verifier Settings

At work we rarely fix tablets - it's much easier to Refresh/Reset them (primarily because there's not a lot of data stored on them and each one has it's own particular drivers). Is there a reason that you don't try this? We can help with backing stuff up should you choose to go that way.

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Oct  9 00:45:55.681 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100913-53656-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16659.x86fre.win8_gdr.130708-1504
System Uptime:[B]9 days 2:38:21.920[/B]
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by :[B]igdkmd32.sys ( igdkmd32+17cbc )[/B]
BugCheck [B]D1, {fd4db12c, 2, 1, 8e902cbc}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: fd4db12c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 8e902cbc, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_igdkmd32+17cbc[/B]
CPUID:        "Intel(R) Atom(TM) CPU Z2760  @ 1.80GHz"
MaxSpeed:     1800
CurrentSpeed: [B]1797[/B]
  BIOS Version                  A00
  BIOS Release Date             12/20/2012
  Manufacturer                  Dell Inc.
  Product Name                  Latitude 10
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Oct  9 00:45:55.681 2013 (UTC - 4:00)**************************
btwl2cap.sys                Thu Jul 26 11:14:35 2012 (50115EDB)
MBI.sys                     Wed Aug 22 01:25:38 2012 (50346D52)
bcmfn2.sys                  Thu Aug 30 23:43:16 2012 (504032D4)
spi.sys                     Mon Sep 17 10:32:04 2012 (50573464)
MSICReg.sys                 Mon Sep 17 10:32:09 2012 (50573469)
cnghwassist.sys             Thu Sep 20 01:30:24 2012 (505AA9F0)
HalExtIntcUartDma.dll       Thu Sep 20 01:32:33 2012 (505AAA71)
HalExtIntcLpioDma.dll       Thu Sep 20 01:32:34 2012 (505AAA72)
inteli2c.sys                Fri Sep 21 01:01:46 2012 (505BF4BA)
LNWIPC.sys                  Fri Sep 21 01:01:51 2012 (505BF4BF)
GPIOCLV.sys                 Fri Sep 21 01:04:38 2012 (505BF566)
rtii2sac.sys                Tue Sep 25 01:20:51 2012 (50613F33)
btwampfl.sys                Mon Oct  1 21:27:55 2012 (506A431B)
btwavdt.sys                 Thu Oct  4 16:59:25 2012 (506DF8AD)
btwaudio.sys                Thu Oct  4 17:00:56 2012 (506DF908)
btwrchid.sys                Thu Oct  4 17:02:13 2012 (506DF955)
Uart16550pc.sys             Fri Oct  5 16:48:56 2012 (506F47B8)
DptfDevGen.sys              Tue Oct  9 06:10:35 2012 (5073F81B)
DptfDevProc.sys             Tue Oct  9 06:10:48 2012 (5073F828)
DptfManager.sys             Tue Oct  9 06:11:17 2012 (5073F845)
DptfDevDisplay.sys          Tue Oct  9 06:11:22 2012 (5073F84A)
ChaabiDriver.sys            Wed Oct 17 04:04:19 2012 (507E6683)
ov2720.sys                  Fri Oct 19 05:41:31 2012 (5081204B)
ov8830.sys                  Fri Oct 19 05:41:40 2012 (50812054)
lm3554.sys                  Fri Oct 19 05:41:44 2012 (50812058)
camera.sys                  Fri Oct 19 05:43:12 2012 (508120B0)
clvpep.sys                  Tue Oct 23 13:40:01 2012 (5086D671)
igddim32.sys                Wed Oct 24 09:54:24 2012 (5087F310)
igdkmd32.sys                Wed Oct 24 09:56:25 2012 (5087F389)
isstrtc.sys                 Fri Oct 26 07:29:43 2012 (508A7427)
intelppm.sys                Mon Nov  5 22:52:05 2012 (50988965)
bcmdhd63.sys                Mon Dec  3 18:11:39 2012 (50BD31AB)
dump_dumpsd.sys             Fri Jun 28 22:32:00 2013 (51CE4720)
[/font]
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
MBI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bcmfn2.sys
spi.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MSICReg.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
cnghwassist.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
HalExtIntcUartDma.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
HalExtIntcLpioDma.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
inteli2c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
LNWIPC.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
GPIOCLV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
rtii2sac.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
Uart16550pc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DptfDevDisplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ChaabiDriver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ov2720.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
ov8830.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
lm3554.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
camera.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
clvpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
igddim32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=isstrtc.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=bcmdhd63.sys
dump_dumpsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you. I apologize for not responding sooner-my laptop died (hard driver failure) and I have been preoccupied with that. I'll run the diagnostic again and post a new file. My apologies.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 7537
    CPU
    Intell Core i7
    Memory
    8GB
    Hard Drives
    1TB
    Antivirus
    Windows Defender
Back
Top