Hi, I facing bluescreen problem with
Bug Check Code: 0x00000139
Parameter 1: 00000000`00000002
Parameter 2: ffffd000`23b58200
Parameter 3: ffffd000`23b58158
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+1500a0
The details above was collected from a software call Bluescreenview.
I have the same bluescreen details in every dump.
For your info, my laptop currently using Windows 8.1. The model is A53SV, I have all the drivers installed nicely.
This bluescreen only generated when I plugged in my usb device(mouse) on USB2 port.
I just using a ordinary USB2 wired mouse.
I have tried to disable USB selective suspend setting according to some suggestion in other forum. It just reduced the chances of getting BSOD but not completely solve the problem. I tried to remove my usb2 driver and reinstall it but it doesn't help. I also downloaded the latest intel inf driver for my motherboard series (HM65) and installed it. But none of them solve my BSOD problem.
This BSOD problem bugged since the first day I started to use win8.1. Really frustrated =(
Hopefully someone can help to solved my problem. Thank you.
Bug Check Code: 0x00000139
Parameter 1: 00000000`00000002
Parameter 2: ffffd000`23b58200
Parameter 3: ffffd000`23b58158
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+1500a0
The details above was collected from a software call Bluescreenview.
I have the same bluescreen details in every dump.
For your info, my laptop currently using Windows 8.1. The model is A53SV, I have all the drivers installed nicely.
This bluescreen only generated when I plugged in my usb device(mouse) on USB2 port.
I just using a ordinary USB2 wired mouse.
I have tried to disable USB selective suspend setting according to some suggestion in other forum. It just reduced the chances of getting BSOD but not completely solve the problem. I tried to remove my usb2 driver and reinstall it but it doesn't help. I also downloaded the latest intel inf driver for my motherboard series (HM65) and installed it. But none of them solve my BSOD problem.
This BSOD problem bugged since the first day I started to use win8.1. Really frustrated =(
Hopefully someone can help to solved my problem. Thank you.
Last edited:
My Computer
System One
-
- OS
- win8.1